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“Excellent hotel with friendly staff”

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Crowne Plaza St. Petersburg - Ligovsky
Ranked #13 of 349 Hotels in St. Petersburg
Certificate of Excellence
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel with friendly staff”
Reviewed 10 August 2014

We have stayed in this hotel for 3 days during our holidays in St.Pete. At the the point of arrival we were quickly checked in by the receptionist Nina who was very friendly and helpful. The room was very clean and large, the view on Ligovskiy prospekt was beautiful and the insonorisation of the room was so good that there was no noise coming from the street at all. The room service was always done on time with all necessary amendities filled in. The lunch at the hotel's restaurant was excellent and we advise you to try a famous Crowne Plaza cake at the lobby bar that is very delicious (ochen' vkusniy)! The hotel staff was very professional and always ready to help. Our stay was great and we totally recommend this hotel!

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Nono75015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Manager at Crowne Plaza St. Petersburg - Ligovsky, responded to this review, 13 August 2014
Dear user Nono75015,
Thank you for your comment about our Hotel on Trip Advisor.
We are glad that you enjoyed staying with us.
Thank you for your recognition of the professionalism and friendliness of our receptionist Nina.
We are pleased to know that you enjoyed your lunch at our restaurant Olivetto and you liked our home made Crowne Plaza cake.
It is really pleasure to receive comments from our guest regarding efficiency of Hotel's employees work.
Thank you for recommending our Hotel to our future guests.

Your opinion is very important for us.

Looking forward to welcome you in our hotel in your next visit to St.Petersburg

Sincerely yours
Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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877 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Hamilton, New Zealand
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2014

Excellent location ,almost opposite the Moscow railway station. (the Sapsan high speed train will take you to the capital in about 4 hours).
Many shops and restaurants close by including good quality ,cheap, authentic food from basement .
An interesting 30-40 minute walk will take you to the Neva river and several historic sights and museums.
The view is only of buildings, not surprising given the built up area.
The staff are wonderfully hospitable and helpful. English is widely spoken in the hotel but not much outside.
The buffet breakfast is outstanding and you will be faithfully attended by beautiful and efficient Russian hostesses.
Our room was spacious with a top quality bathroom (bath and separate shower).
This really is a 5 star hotel at 4 star price,
Visitors from UK and Europe, where hotel value is generally nferior will be pleasantly surprised.

Room Tip: Higher and bigger is usually better.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank FossilInfinity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Manager at Crowne Plaza St. Petersburg - Ligovsky, responded to this review, 7 August 2014
Dear FossilInfinity,
Thank you very much for your review about Crowne Plaza St. Petersburg Ligovsky
It is a pleasure for us to know that you relish your stay at our Hotel
We are glad to hear that you enjoyed the atmosphere and helpful staff of our Hotel
Your opinion is very important for us.
Looking forward to welcome you in our hotel in your next visit to St.Petersburg

Sincerely yours

Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville, Australia
Level 6 Contributor
101 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 5 August 2014

We fell on our feet as the saying goes at the Crown Plaza St. Petersburg.The hotel is situated across one of the biggest shopping malls in the city.The staff at the Crown Plaza were very helpful and very pleasing and English speaking tourists in a Russian Hotel was NOT a problem to the staff at the Crown. Breakfast Facilities were far better than expected and the selection was to die for. Staff were excellent, pleasant and very obliging at all times. Great location for the Metro also..right across the road from the Hotel.

Room Tip: Spacious room and great breakfast selection.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank wazzaw123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Manager at Crowne Plaza St. Petersburg - Ligovsky, responded to this review, 7 August 2014
Dear wazzaw123,
Thank you for your comment about our Hotel on Trip Advisor.
We are glad that you enjoyed your staying with us.
We are pleased to hear that you enjoyed the atmosphere and helpful staff of our Hotel
Your opinion is very important for us.
Looking forward to welcome you in our hotel in your next visit to St.Petersburg
Sincerely yours
Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 August 2014

We were surprised how good this Crowne Plaza hotel is. Very friendly staff, and the reception team and concierge all speak excellent English. Our room was very clean, very good bathroom with good amenities. The bedding was all cotton, and of great quality. The biggest surprise of all was the restaurant. The buffet breakfast is outstanding, and the quality of lunch-dinner menu exceptional with all dishes professionally presented. Our stay was covered by reward points, so I cannot comment on the price-value proposition. The location is not very central. The hotel is at the top end of Nevinsky Prospect by Vosstaniya Square, but it does have the advantage of being situated directly opposite the Galeria Shopping Mall. A good location for both business and tourism, but not particularly "romantic" in relation to the latter.

  • Stayed July 2014, travelled as a couple
    • Location
    • Service
Helpful?
Thank Clive B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Manager at Crowne Plaza St. Petersburg - Ligovsky, responded to this review, 7 August 2014
Dear Clive B,
Thank you for your review about our Hotel on Trip Advisor.
We highly appreciate your loyalty to IHG Rewards Club Program.
We are very glad to know that you enjoyed your staying in our Hotel.
We are pleased to know that our reception? concierge and restaurant staff were professional, very helpful and friendly.
Your opinion is very important for us.
Looking forward to welcome you in our hotel in your next visit to St.Petersburg

Sincerely yours

Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, U.A.E
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2014 via mobile

Located in front of galleria mall and stone throw from Nevesky Prospect. This hotel although it is 4 star rated in most of the sites, but it is more than 5 stars compared to many hotels we stayed in Europe. Very professional staff who speaks very good English and help you with all aspects. The front office manager Julia, exceeded our expectations by offering many complementary offers that we didn't expect and made our stay memorable. If you are in St. Petersburg, don't waste time and search for another hotel. This is was my choice after long search and my recommendation to any one. The deluxe rooms are amazing and worth the premium.

Stayed July 2014, travelled with friends
Helpful?
Thank NasserDXB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Manager at Crowne Plaza St. Petersburg - Ligovsky, responded to this review, 7 August 2014
Dear NasserDXB,
Thank you very much for your review about Crowne Plaza St. Petersburg Ligovsky.
We are glad to hear that you enjoyed the atmosphere and helpful staff of our hotel
Your opinion is very important for us.
Looking forward to welcome you in our Hotel in your next visit to St.Petersburg

Sincerely yours

Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 July 2014

The stay was mostly unremarkable. I was a bit disappointed when I arrived, since I was completely ripped off on my taxi ride for the train station (lesson learned about checking the map!) but was surprised with the reception staff's apparent approval of taxi driver extortion... Anyway, I guess you shouldn't expect people to smile or be welcoming at hotels in Russia.

I felt like I didn't get the value I paid for, didn't really find anything redeeming except for the breakfast. I thought it was good, not great, but definitely worth getting out of bed for.

Location was ok, and I could have walked from the train station (if I'd only checked). Room was reasonable, though I could have used curtains--its hard to sleep through the midnight sun... but, again, nothing remarkable and really not the value you'd expect.

  • Stayed July 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Wimsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Manager at Crowne Plaza St. Petersburg - Ligovsky, responded to this review, 23 July 2014
Dear user Wimsta,
Thank you very much for your review about Crowne Plaza St. Petersburg Ligovsky.
We appreciate all comments from our guests, it is helping us to improve our service
Thank you for your positive comments regarding the breakfast at the Olivetto restaurant which the Hotel is serving for our guest.
We would like to assure you that we constantly working on improvement of our service
We do hope that one day you may change your opinion and will choose our Hotel for your stay in St.Petersburg.

Sincerely yours
Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Statesboro, Georgia
Level 6 Contributor
112 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 14 July 2014

My husband and myself are thankful to the people working in that hotel for all the help and attention we got while we were there last Summer! Great team of friendly people. We enjoyed listening to the TV from our bathroom, having coffee and tea in the room, the glass window with blinds between bathroom and the room was an interesting thing to try. Even it is just literally two steps from The Nevskii Prospect and the Moscow Train station, it was very quiet and we slept really good.

  • Stayed August 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Ena314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia S, Manager at Crowne Plaza St. Petersburg - Ligovsky, responded to this review, 23 July 2014
Dear user Ena314,
Thank you for your comment about our Hotel on Trip Advisor.
We are glad that you enjoy your staying with us.
Thank you for your recognition of the friendliness of our employees
We are pleased to know that you liked your room and you had enjoyed the quality sleep.
Your opinion is very important for us.
Looking forward to welcome you in our hotel in your next visit to St.Petersburg

Sincerely yours
Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza St. Petersburg - Ligovsky

Property: Crowne Plaza St. Petersburg - Ligovsky
Address: Ligovsky Prospect, 61, St. Petersburg 191040, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg > Vladimir
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in St. Petersburg
#12 Luxury Hotel in St. Petersburg
#23 Family Hotel in St. Petersburg
#27 Business Hotel in St. Petersburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza St. Petersburg - Ligovsky 4*
Number of rooms: 195
Official Description (provided by the hotel):
Crowne Plaza St. Petersburg - Ligovsky is located in the spectacular environment of business area of St. Petersburg just a stone's throw from the main street Nevsky Prospect and Moskovsky railway station. The hotel is rather close to Anichkov Palace, State Russian Museum, Hermitage, Kazan Cathedral and Mariinsky Theater. The nearby points of interest also include Church of the Savior on the Blood, Summer Garden and St. Isaac's Cathedral. And the popular shopping mall is located across the street, where you may buy needed goods, have dinner or go to beauty salon. Crowne Plaza St. Petersburg-Ligovsky will set your mood for this great city. After a long business trip, it's the best way to relax in our Lobby Bar with fresh drinks and starters from Chef, taste delicate Mediterranean Cuisine in the restaurant Olivetto and enjoy the walk along famous Nevsky Prospect, contemporary experiencing the world famous White Nights. ... more   less 
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Also Known As:
Crowne Plaza St. Petersburg-Ligovsky Hotel St. Petersburg

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