The airport transfer arranged by the hotel went perfectly. The hotel reception is up the stairs so don't get distracted by Nevsky's "Reception" sign as you enter the front doors. When you get to the Grand Mark's door, ring the doorbell (button with a little bell") and you will be blown away when you open the door to the new and bright entrance.
Staff was the best! Room was just fine - everything I needed and clean. Order breakfast once (I chose to have it brought to my room) and you don't have to order again for the rest of your stay. (unless you want something different.) Loved having it delivered to my room each morning. Lots of hooks for hanging things in the bathroom. (Bring a drain plug if you wash things in the sink.) Adequate closet, frig for chilling your vodka.(The liquor store is right next door to the rear entrance gate and beer can be bought next door to the front entrance.) Great shower pressure and lots of hot water. Good location. Within a quick walk upon arrival, I got to photograph St. Isaac's, the Horseman statue, the river Neva and some other surrounding buildings. Down the street, straight and through the Admiralty park and you're at the Hermitage. I left maintenance requests as I went out for the day (my fault,) and when I got back problems were taken care of. Entrance from two streets is a plus. (Make sure you get address for back facing street, should you choose that way upon return. See my photos for pic of that entrance.) Rear entrance can only be accessed with key card. I would come back to the Grand Mark. A very nice intimate mini-hotel. If you found my review helpful, please click on "yes." Thanks.
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