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“Excellent service”

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Hotel Indigo St. Petersburg - Tchaikovskogo
Ranked #4 of 351 Hotels in St. Petersburg
Certificate of Excellence
Philadelphia, Pennsylvania
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent service”
Reviewed 29 May 2014

We stayed in this hotel at the middle of May. Very beautiful, in the center of Saint-Petersburg. . Beautiful room, free mini-bar and high-speed Wi-Fi, great pool and health spa in hotel area . Really advise everybody to choose this hotel!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Hotel Indigo St. Petersburg - Tchaikovskogo, responded to this review, 15 June 2014
Dear Gail673,

Thank you very much for your choice!
It's such a pleasure to read your review, thank you very much for your warm words.
We have a new concept of our restaurant – Wine & Water. Our wine list exceeds 100 positions and water menu exceeds 50! And food menu is also new.
So I hope your next visit you will like out hotel even more
Also we have a pleasant news - master of Thai massage.
I hope you've already experienced our touring bikes.

We will be happy to see you again!

Kind regards,
Eugenia Danilikhina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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727 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level 5 Contributor
49 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 May 2014 via mobile

Good design, quality and comfortable room (size, bed, bathroom, desk, TV, etc.) and incredibly clean.
Complementary minibar and wifi
Young, professional and proactive staff right from the time I made my booking to check out.
Located in a quiet area. Underground is 5-10 min walk.
Unless you are looking to be in the middle of the city, this hotel is a very good choice.

Stayed May 2014, travelled on business
Helpful?
Thank Madrid-Spain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Hotel Indigo St. Petersburg - Tchaikovskogo, responded to this review, 15 June 2014
Dear Madrid-Spain,

Thank you very much for your choice!
It's such a pleasure to read your review, thank you very much for your warm words.
We have a new concept of our restaurant – Wine & Water. Our wine list exceeds 100 positions and water menu exceeds 50! And food menu is also new.
So I hope your next visit you will like out hotel even more
Also we have a pleasant news - master of Thai massage.
I hope you've already experienced our touring bikes.

We will be happy to see you again!

Kind regards,
Eugenia Danilikhina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tyumen, Russia
1 review
Reviewed 14 May 2014

We were looking for a new comfortable and cosy hotel and this one exactly matches! Nice location - in the centre and quiet, nearby cafes. Clean rooms with interesting design and comfortable beds. Bathrobes, slippers are available. Stylish hotel with little details like apples on every floor. Above all is friendly stuff and good service (we arrived early in the morning and our room was available, there was sweet compliment from hotel for my boyfriend's BD).
I would recommend this hotel to everyone and will come back myself as well!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ANASTASIA E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Hotel Indigo St. Petersburg - Tchaikovskogo, responded to this review, 15 June 2014
Dear Anastasia,

Thank you very much for your choice!
It's such a pleasure to read your review, thank you very much for your warm words.
We have a new concept of our restaurant – Wine & Water. Our wine list exceeds 100 positions and water menu exceeds 50! And food menu is also new.
So I hope your next visit you will like out hotel even more
Also we have a pleasant news - master of Thai massage.
We will be happy to see you again!

Kind regards,
Eugenia Danilikhina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 May 2014

We stayed in this hotel at the beginning of May. Very beautiful, in the center of Saint-Petersburg. Front desk staff (Evgeniy) checked us in operational, told about all hotel facilities. Beautiful room, free mini-bar and high-speed Wi-Fi in hotel area. The person, surprised us the most was wellness staff (Lyudmila). She astonished us her warm hospitality and desire to help everyone. I traveled a lot, but such sincere amiability met the first time. Really advise everybody to choose this hotel!

  • Stayed May 2014, travelled with friends
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Galina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Hotel Indigo St. Petersburg - Tchaikovskogo, responded to this review, 15 June 2014
Dear Galina,

It's such a pleasure to read your review, thank you very much for your warm words.
We have a new concept of our restaurant – Wine & Water. Our wine list exceeds 100 positions and water menu exceeds 50! And food menu is also updated.
So I hope your next visit you will like out hotel even more
Also we have a pleasant news - master of Thai massage.
We will be happy to see you again!

Kind regards,
Eugenia Danilikhina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 May 2014 via mobile

We reserved this hotel a night before we arrive (as we were disappointed with another hotel). The hotel is newly opened in April 2014, thus you can expect that everything is new and tidy.
Staff is well trained and all speaks fluent English!
We had a great dinner at the hotel restaurant, which serves great food at fair prices.
We went to swim too. Although the swimming pool is a tiny one (I don't think someone would expect a huge pool in Saint Petersburg XD), the pool is equipped with massage function. The staff there even demonstrated the functions to us!!
Had a great and relax moment there.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank Bobo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Hotel Indigo St. Petersburg - Tchaikovskogo, responded to this review, 15 June 2014
Dear Bobo,

It's such a pleasure to read your review, thank you very much for your warm words.
We have a new concept of our restaurant – Wine & Water. Our wince list exceeds 100 positions and water menu exceeds 50! And menu is also new.
So I hope your next visit you will like out hotel even more
Also we have a pleasant news - master of Thai massage.
We will be happy to see you again!

Kind regards,
Eugenia Danilikhina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 April 2014 via mobile

Very new, very nice and very modern hotel. It is placed in the center, you can walk around the city without transport. Old renewed building. Great view from windows. The typical building of St Pete where rooms are located around the inner patio. Modern room with all that you need. Breakfast is somewhat simpler than in Crown Plaza but stays very good anyway.

Stayed April 2014, travelled on business
Helpful?
4 Thank KatiaKatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Hotel Indigo St. Petersburg - Tchaikovskogo, responded to this review, 15 June 2014
Dear Ekaterina,

It's such a pleasure to read your review, thank you very much for your warm words.
Regarding breakfast - now we serve hot egg dishes like fried eggs and omelets, oladii, fresh squeezed juice and some other new positions. And all this items are included in a breakfast price.
Also we have a pleasant news - master of Thai massage.
We will be happy to see you again.

Kind regards,
Eugenia Danilikhina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vyborg, Russia
Level 3 Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 April 2014

Looks new, smells new and offering a whole brand-new experience this hotel is nicely located in the heart of Saint-Petersburg. Stylish rooms, friendly staff and lovely gym area with swimming pool and sauna will assure great memories from your stay. During our stay, the hotel was surprisingly uncrowded (maybe due to recent opening) and therefore very few people at breakfast which offers a good variety of choice: from hot breakfast meals and cereals to home-made pastries and cheese variety. The one minor concern was the air conditioning system in our room which we could not set below 20 degrees which we found a bit warm during the night. All in all we loved our stay in this hotel and looking forward to our next visit.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OlgaRoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Hotel Indigo St. Petersburg - Tchaikovskogo, responded to this review, 21 May 2014
Dear Olga,

thank you very much for your stay with us and your nice review.
I'm happy to inform you that we checked carefully our ventilation and air-conditioning system and adjusted them.
We will be happy to see you again in our hotel! We have some new nice services.

Best regards,
General Manager
Danilikhina Eugenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo St. Petersburg - Tchaikovskogo

Property: Hotel Indigo St. Petersburg - Tchaikovskogo
Address: Chaikovskogo St., 17, St. Petersburg 191187, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg > Liteyny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 351 Hotels in St. Petersburg
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Indigo St. Petersburg - Tchaikovskogo 4.5*
Number of rooms: 119
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