Full disclosure: at the moment when we stayed there the hotel was very mew and the pricing was very decent, actually the best price for 5 stars in the center. So for me the nice price was very important to make my experience even better.
I would say the hotel staff tries a lot to provide some good experience. They were very nice and helpful, we were there for my birthday and they have given us a cake and a bottle of prosecco, even though we did not mention the birthday, which I think is extremely sweet!
Design is bright on the borderline with kitsch, but not yet crossing the borderline. Can't comment on the food, we had our breakfast elsewhere, there are a lot of nice places in vicinity. Location is great, which is obvious.
The only small issue was that when we needed some medicines in the middle of the night, we found out they don't have a first aid kit - I never had this situation before, so not sure if this is usual/unusual for 5 starts hotels, but I wish they could fix it. Anyways, I found a 24/7 drugstore nearby and resolved the problemMore
- Free Wifi