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“Nice Hotel in Excellent Position” 4 of 5 bubbles
Review of Angleterre Hotel

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Angleterre Hotel
Ranked #34 of 327 Hotels in St. Petersburg
Certificate of Excellence
London, United Kingdom
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Nice Hotel in Excellent Position”
4 of 5 bubbles Reviewed 23 March 2014

We stayed at the Angleterre Hotel for four nights as part of a package. We were given a spacious and comfortable double room overlooking St Isaac's Cathedral which was a nice surprise as the package said it would be a room overlooking the inner courtyard. The staff were helpful and friendly. Drinks we didn't have from the mini bar were added to our bill, it turned out to be the people before us but this was dealt with without a problem by the front of house staff. We ate in Borsalino a couple of times and each time found the food to be below average but the service good. In sharp contrast the breakfast was excellent and one of the best we have had in a hotel we can only assume it was prepared by different people. We ate in the Astoria Café a couple of times where the food was a bit better than Borsalino's but again, not that great considering the high end prices. Despite the food a very comfortable hotel in a great location. We would stay here again but would seek out places to eat outside the hotel!

Room Tip: Rooms overlooking St Isaac's Cathedral have traffic noise when the windows are open but its a sm...
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  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank keepontravelling2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, 29 May 2014
Dear Guests,

Thank you very much for taking time to leave a review on your stay in the Angleterre Hotel.

It is a pleasure to know that you enjoyed your stay and would choose the Angleterre for your next stay. The whole team appreciates your positive feedback on the service we offer and the friendliness of the employees.

It is to my regret that you were not quite happy with the restaurants. Even though Borsalino has always been my favourite Italian restaurant in St Petersburg and I am a bit surprised with your dissatisfaction with the food, I can assure you that since you had stayed with us we have introduced quite a number of changes including training of our chefs in our sister properties abroad as well as our Italian brand chef coming over to amend the recipes and the processes in the Borsalino. We have also recently hired a renowned chef for the Astoria Cafe to better control the quality of the food in the restaurant.

I thank you for mentioning the excellent breakfast, which you enjoyed and consider to be one of the best.

We look forward to having you back in St Petersburg and the Angleterre.

Kind regards,
Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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887 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
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  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Portage, Michigan
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 9 March 2014

This hotel was part of our package and met all my criteria. Hotel is across the square from St Isaac's Cathedral, which is spectacular. Room was clean and adequate, could not be called luxurious.. Staff were friendly, knowledgeable, helpful and had good English. Restaurants in hotel had good menus and good food, Lobby had some nice seating and there was music in the afternoon. Enjoyed our stay.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, 21 April 2014
Dear Guest,

Thank you very much for taking time to leave a review on your recent stay in the Angleterre Hotel.

I am very pleased to know that you enjoyed your visit to St Petersburg and that the hotel being part of it was comfortable and convenient for you. The whole team is grateful to you for the appreciation of our efforts and we will continue doing our best in delivering the service you expect from us.

Looking forward to greeting you back in St Petersburg.

Kind regards,
Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Albans, United Kingdom
Level Contributor
350 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
5 of 5 bubbles Reviewed 19 February 2014 via mobile

Firstly this hotel is still very good, great view from my room over looking the cathedral. I asked for a great room and their response was - certainly.
The room is spacious and of course with high ceilings.
The restaurant was surprisingly brilliant with hot food which tasted great and a real change from the places sound the hotel. The waitress was the most attentive I have ever experienced in Russia if not one if the best in Europe - a perfect mix of attention without being in your face. Thank you Olga.
Secondly I'm already married to another Olga!

Stayed February 2014, travelled on business
Helpful?
Thank Ray F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, 14 April 2014
Dear Guest,

This is a very unique and personal review and I would like to thank you very much for taking time to share your positive feedback with us. I guess it is in many cases about emotions and if the service we managed to offer you made you feel like marrying Olga, I assume we did it right.

We hope to have you and your wife as guests in the Angleterre Hotel again!

Kind regards,
Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
B'ham UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 January 2014 via mobile

This hotel was chosen for location and 1 free night deal. Renovations were taking place during our stay which meant the restaurant was closed until our last day and there was very intrusive noise of drilling and banging in our room until 8 pm on the first two evenings. We had not been made aware that this would be the case. Staff were sympathetic and suggested we complain to the duty manager next time but we did not follow this up, choosing to stay out during the noisy period rather than waste precious time complaining further.
We had been upgraded to a room with a fantastic view of St Isaacs which, apart from the noise, was very comfortable
Breakfast, served in the Astoria for most of our stay, was very good, as it was in the refurbished Angleterre. The staff were pleasant and all spoke good English.
They do not handle currency exchange on the premises but have an ATM in a room behind reception which did not seem to add any extra charges to the transactions.
We would definitely use this hotel again.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank C P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, 3 February 2014
Dear Guest,

Thank you very much for taking time to leave a review on your stay in the Angleterre Hotel.

It was a pleasure to know that you enjoyed the service, the view and the breakfast in both, the Astoria and the Angleterre.

Please accept my sincere apologies for having disturbed you during your stay and thank you very much for having intention to stay with us again nevertheless.

We all look forward to greeting you again in the Angleterre and I would appreciate you letting me know when you decide to come to St Petersburg next.

Kind regards,
Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 18 January 2014

The locations of the Hotel is fantastic and very centrally located. Rooms are Ok and definitely recommand the rooms with the view over the Square. Staff is very unfriendly and does not speak english at all

  • Stayed February 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Naitsabenomis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, 3 February 2014
Dear Guest,

Thank you for taking time to leave a review on your stay in the Angleterre Hotel last February.

I regret to hear that your experience was not to your satisfaction. I would like to think though that we made a lot of changes during the last year and would be able to offer you a warm welcome once you decide to give us another chance.

Looking forward to greeting you again in St Petersburg.

Kind regards,
Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santo Domingo, Dominican Republic
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 14 January 2014

Stayed on this hotel for 6 days on summer 2013. I was invited by IBM for the world competition on computer programming (ACM-ICPC). Stayed on a double room. Location of perfect for St. Petersburg tourism. Many dining options for all budgets and taste, near by. Many attractions at walking distance, including the St. Issac Cathedral. Metro station 5 minutes walk. Staff super friendly and very helpful providing orientations. One thing that I like, during rainy days the hotel provide umbrellas for customers. Rooms are clean and comfortable. Bathrooms are excellent, good size and good water pressure. However, beds should be bigger. Be prepared for a twin size mattress. Breakfast are a must, large variety of hot and cold dishes, cheeses, sausages, pastry, breads, fruits, juices, etc. Staying at this hotel made the difference on my visit to St. Petersburg.

Room Tip: Ask for rooms near by the elevator. Otherwise, be prepare to walk 1/4 of a mile to get to the lobby...
See more room tips
  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank XORDEP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, 29 January 2014
Dear Guest,

Let me thank you for taking time to leave such a detailed review on your stay at the Angleterre Hotel and giving us such a praise.

"Making the difference" could not make us feel better about what we do. Thank you very much for using this expression, it is very motivating for us to go the extra mile to make you happy staying with us.

We hope very much to have you as a repeated guest in the Angleterre Hotel. Kindly put a note on your booking request next time with the bed preference, we would be happy to provide you with the king size bed.

Looking forward to your next visit to St Petersburg.

Kind regards,
Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ferrara, Italy
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 January 2014 via mobile

We had a week end in this hotel. Perfectly central located. From this square you can reach many sightseeings by foot.
Super rich breakfast!!

Rooms are full of light. Very comfortable bed. Bathroom is also beautiful, and there is all you need.
Stuff is attentive and ready to help.
We enjoyed.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oly_Marci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, 29 January 2014
Dear Guest,

I would like to thank you for taking time to write a review on your stay at the Angleterre Hotel.

The team is very happy to find out that your visit to St Petersburg was enjoyable and the Angleterre Hotel contributed so well to it.

We will continue doing our best in making the hotel a very welcoming place to stay and hope very much to greet you in St Petersburg again.

Kind regards,
Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Angleterre Hotel

Property: Angleterre Hotel
Address: Malaya Morskaya St., 24 | Isaakiyevskaya Square, St. Petersburg 190000, Russia
Region: Russia > Northwestern District > St. Petersburg > Admiralteisky
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in St. Petersburg
#26 Luxury Hotel in St. Petersburg
#35 Business Hotel in St. Petersburg
#43 Romantic Hotel in St. Petersburg
#65 Family Hotel in St. Petersburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Angleterre Hotel 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Angleterre Hotel St Petersburg
Angleterre St Petersburg

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