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“A landmark hotel. a 'must stay' when visiting St Petersburg”
Review of Astoria Hotel

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Astoria Hotel
Ranked #8 of 336 Hotels in St. Petersburg
Certificate of Excellence
Geneva
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“A landmark hotel. a 'must stay' when visiting St Petersburg”
Reviewed 23 December 2012

Excellent location.
Excellent hotel, with english speaking staff at front desk (very quick check-in/check out).
Classic rooms already very spacious.. 25sqm
Rooms well decorated and bed very confortable.
Great breakfast with many choiice of foods.
Breakfast is served on the main restaurant (very beautiful) on ground floor.
Staff of spa not always available for massage/treatments, so massage not possible.
Definevely an hotel I would stay again next time in St Peterburg.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sushi33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter C N, General Manager at Astoria Hotel, responded to this review, 10 January 2013
Dear Guest,

I would like to thank you for your generous review. I’m flattered that you found your experience at Rocco Forte’s Hotel Astoria comfortable and you enjoyed our service and food . My team was delighted with your kind words especially reception and restaurant. I am glad you enjoyed your room, indeed it is our director of design Mrs Olga Polizzi, sister of Sir Rocco Forte, who design all our rooms. Her aim is to accomplish the company’s slogan “The art of simple luxury” . She is using natural materials like Russian linen, as well as colour and stylish interior details to bring comfort to our guests. We are looking forward to welcome you back soon.

Sincerely Yours
Walter C. Neumann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
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English first
Edinburgh, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 December 2012

We would like to thank the Astoria for making our visit to St Petersburg so memorable . It was Impeccable service, and as we were staying for 8 nights an experience we will never forget . We were upgraded from a double room to one of the new junior suites with a great view. The staff and employees of the Astoria were excellent , helpful , smiling and attentive . Cannot wait to visit Russia again and your beautiful hotel again. Edith & Simon

Room Tip: Parts of the hotel are currently being upgraded and this is due for completion by the end of March...
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SimonPeers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerold H, Администратор at Astoria Hotel, responded to this review, 14 February 2014
Dear Edith & Simon, thank you very much for such kind words about Hotel Astoria on Trip Advisor!

We are very glad that you liked service, our great location and interiors of the room. I will certainly share your generous comments with my team who assisted you, as I know they will feel proud that you found your staying comfortable and luxurious.

You are always welcome, we look forward to see you soon in Hotel Astoria!

Best regards,
Hotel management
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Marlow, United Kingdom
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 December 2012

A wonderfully located hotel with superb views over the St. Isaac Cathedral.
The staff are very attentive, have afternoon tea and the chocolate fountain!
We were upgraded to a suite which really made the trip.
Every tourist attraction is within walking distance, tr only place to stay.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerold H, Администратор at Astoria Hotel, responded to this review, 28 February 2014
Dear guest, thank you very much for your feedback regarding your stay in Hotel Astoria on www.tripadvisor.ru.

It is a pleasure for us to know that you loved quality of our service, restaurants and location.

We look forward welcoming you back in Hotel Astoria and in St Petersburg soon!

Best regards,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 December 2012

I have been staying at the Astoria upon each of my visits to St. Petersbrg over the last 7 years. They have exceeded my expectations EVERY time, It is like a home away from home for me. The building is exceptional, but the staff are what make the Astoria the finest hotel I have stayed in around the world. If you want to be treated like a member of the family, I highly recommend the Astoria.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Blairpogue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerold H, Администратор at Astoria Hotel, responded to this review, 13 August 2014
Dear thank you very much for sharing your kind review about Hotel Astoria.

We look forward to seeing you again the next time you are visiting St Petersburg.

Warmest regards,
Hotel Astoria
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Bridge, United Kingdom
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 December 2012 via mobile

what a lovely hotel. the staff are very friendly. the hotel is very clean. we had a room without a view of city which was a shame but we did not spend much time in the room. the sofa/relaxing area is lovely as u can sit in the warm and watch the world go by. hotel is very central. quite expensive for food and drinks but ur in five star.overall a lovely stay. and what a fab city. can't wait to go back and will stay at same hotel.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank greeny20111648480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerold H, Администратор at Astoria Hotel, responded to this review, 29 August 2014
Dear guest, thank you very much for sharing your kind review about Hotel Astoria.

We look forward to seeing you again the next time you are visiting St Petersburg.

Warmest regards,
Hotel Astoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 November 2012

We felt so welcome ,First class style and service, from the 1st Greeting. Our room faced the ST. ISSAC'S Cathedral ,Breathtaking at night! An easy walk to the amazing Hermitage Museum, and Nevsky prospect for shopping. Meticulous and superb breakfast and Dinners in the Classy Restaurant. The lounge and Kandinsky Bar, special.(best Borsche soup ever) , english speaking and well trained staff. The Concierge was sooo very helpful, she went out of her way to dierct us and to answer all our questions. We will be back . ( Dugal"s from Canada)

Room Tip: request a room facing ST. Isaacks Cathedral, if available.
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  • Stayed November 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank theresa t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerold H, Администратор at Astoria Hotel, responded to this review, 15 September 2014
Dear guest, thank you very much for your review regarding your stay at the Hotel Astoria.

We all hope to have the pleasure to welcoming you back in St Petersburg and Hotel Astoria!

Best regards,
Hotel Astoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 November 2012

Thats not the first time when i am to St Pete, and surely not the first in Astoria. Dont know why but only now ive decided to leave a review.
I would like to say that this hotel shows the best individual service at all the times. Everytime i am welcomed like i am living there for hundreds of years or at least the best friend of all the staff (however i am staying once-twice a year). Everything goes easy and smoothly, nothing is a problem for Astoria staff - no matter if for young or for elder person.
There are quite a lot info on Astoria services... I would mention recent changes: last time i've seen new uniform in the bar (its splendid! simple but rich), renovated business centre (its small enough, but still you could serve internet, check your mail, print boardpass for free), new equipment on reception (and new staff - smiley young girls!) and NEW ROOMS!!!! I strongly recommend you to experience new rooms - they are spacios, light, comfortable and contemporary, but at the same time looks historical - like from the begginning of XX century! And bathroom!
I am waiting for new rooms (i ve heard they gonna start second phase) and info on events for hundred anniversary!

I love this hotel, love Astoria staff, love St Pete and love view to St Isaacs cathedral!

Room Tip: newly renovated rooms or\and view to cathedral
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  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Katalina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Astoria Hotel

Property: Astoria Hotel
Address: Bolshaya Morskaya St., 39, St. Petersburg 190000, Russia
Region: Russia > Northwestern District > St. Petersburg > Admiralteisky
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#2 Business Hotel in St. Petersburg
#3 Spa Hotel in St. Petersburg
#4 Family Hotel in St. Petersburg
#5 Romantic Hotel in St. Petersburg
#8 Luxury Hotel in St. Petersburg
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Astoria Hotel 5*
Number of rooms: 169
Official Description (provided by the hotel):
Experience the essence of Russia in the comfort and elegance of Rocco Forte’s luxurious Hotel Astoria. Situated next to the magnificent St Isaac’s Cathedral in the heart of St Petersburg, Hotel Astoria has played host to many distinguished guests from past to present. 169 rooms and suites at Hotel Astoria are carefully furnished with comfort and tranquility in mind. ... more   less 
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Also Known As:
Astoria Hotel St Petersburg
Astoria St Petersburg

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