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“Grand old hotel showing signs of age”
Review of Moscow Hotel

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Moscow Hotel
Ranked #164 of 335 Hotels in St. Petersburg
London UK
Level Contributor
111 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Grand old hotel showing signs of age”
Reviewed 14 February 2012

The most impressive part of the hotel is the imposing lobby, with it's acres of space and massive check-in desk, all marble with metallic sculptures.

The guys in the luggage storage room could not be more helpful. The way they ignored guests, allowed items to be installed or removed from the room without checks, whilst gratuitously studying the newspaper was pure comedy. The women on the check-in desk made a pretence of being cold as ice, but when pressed for information, were ultimately almost glad to assist.

The rooms are dated (hard to really know what is dated, what is simply new-but-dated-looking in the old Soviet lands). Yes there can be a walk to the rooms from the lift. So what? The bath water runs a little brown with rust. Well, I hope it's rust.

The location is fine. Not central, but in a neighbourhood with lots of things, and right next door to the metro, a couple of stops from the city centre.

The breakfast is really not worth getting up for. They hardly make an effort, and this includes the washing-up. Look through the plates for a clean one, then put some tastless stuff on it, and wash it down with Nescafe coffee from a self-serve machine. There was a huge stuffed brown bear overseeing proceedings, his final indignity to be squeezed uncomfortably into a porter's red uniform. Nothing like taxidermy to prepare a diner for canned fruit.

Room Tip: Ask for one with a river view because watching ice flowing downstream is always interesting.
See more room tips
  • Stayed January 2012, travelled on business
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    • Sleep Quality
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Helpful?
1 Thank clownshoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Helsinki, Finland
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 January 2012

This was the first time I visited St. Petersburg and have really no experience about other hotels in this region which makes it a bit difficult to say whether this is a good or a bad hotel in this city. The hotel is nicely located as you can visit the shops and restaurants in Nevskiy Prospekt easily. The reception area of the hotel is huge and quite impressive but the reception staff is not really as friendly as you would normally see in a hotel. The hotel is according to my understanding a non-smoking hotel but still the room i stayed in smelled quite a lot of cigarettes and I had to wash all my clothes when I got back home. The rooms where my colleagues stayed did not have this problem though. In my room there was a single bed which was average in quality. There was some noise coming from outside that woke me up quite early in the morning. Otherwise it was quiet during the night. Breakfast was very simple and could not be really compared to other hotels with the same star rating at least in Europe. Price was very decent so actually taking into concideration the location the price made the hotel worth it even with the slight dissapointments that I have mentioned here. The room had a safe which was good even though I have to say that I had no feelings that my belongings would not be safe even without it. If I would visit St. Petersburg again I would probably still go to this hotel due to the location and reasonable price.

  • Stayed January 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank HarryO52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
270 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 24 December 2011

we are a couple ( 2 doctors ) from cairo, egypt. we visited st petersburg in july 2011 ( a charming city ). the hotel location is good, ( if you get a room over looking the river, it is a lovely view ). staff in the reception have no idea about " how to treat tourists ", very slow, very unprofessional, never smile, and if you think you can get any information about any thing from them - sorry - you are wasting your time... breakfast is very poor, if you ask the waitress to change the dirty table cloth, you will be looked at as if you come from another planet. the room has very modest furniture, "not clean",.. bath room toilet paper is something that you may "see"!! but " please do not "use"!!!. the distance from lift to rooms is extremely long "needs a taxi". in brief, please think many many times before you step one foot in side moscow hotel st petersburg. you will regret it. ( Dr/ R.G & Dr/ W.H )

Room Tip: rooms over looking the river
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  • Stayed July 2011, travelled as a couple
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Helpful?
9 Thank rafa e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these St. Petersburg hotels

Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 12 December 2011

Stayed here in 2006 and just now getting to a review. Very large but easy to get around in. The food was good at the buffet and the rooms were adiquate with a full bath (step in shower in tub). The hotel is right on the river and had great black out curtains for the sun light that lasts for 20 + hours at this time of year. There were a few English chanels on the tv. There is a subway station right next to the hotel and a cathedral acroww he street that is a must visit. There is so much to see in St. Petersburg you may not be in the room much except to sleep.

  • Stayed April 2011, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Worldtex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanoi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 November 2011

Good: near to metro station, abundant hot water (don't laugh, it's not always true in russian hotels)
Bad: outdated furnitured, long long tiring corridor, unprofessional service (the receptionist took 3 hours to check me in), poor breakfast

Room Tip: Ask for a room near the lift
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  • Stayed October 2011, travelled on business
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Helpful?
3 Thank sexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
essex
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 November 2011

We stayed in this hotel as part of a escorted tour to Moscow and St Petersburg. It was a good hotel, my only criticism was the very long corridors from lift to room,you could have caught a bus!!. Came home to you when you realised the view from the panoramic cafe was from the other side of the bridge from the view from your bedroom.Would have preferred bufett style dinners to set meals, but this may have been the travel companies arrangement.Very good location-supermarkets-metro -park-bus/tram services
Overall very satisfied

  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
3 Thank dolly98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 November 2011

Hotel Moscow is clean rooms good breakfast and well located. Restraurant Garlic is really a good cheap place to eat and meet intresting people

Room Tip: ask for a none smoker
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  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
1 Thank eemsns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Moscow Hotel

Property: Moscow Hotel
Address: Aleksandra Nevskogo Sq., 2, St. Petersburg 191317, Russia
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#23 Spa Hotel in St. Petersburg
#64 Luxury Hotel in St. Petersburg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Moscow Hotel 4*
Number of rooms: 749
Official Description (provided by the hotel):
Hotel "Moscow" is one of the best business hotels in St. Petersburg between 4 stars hotels. It is located in the city center near Nevsky Prospekt. The Metro Station "Alexander Nevsky Square-I» is in the building of the hotel. It takes about 15-20 minutes to get to the main historical attractions thanks to excellent transport location. The hotel and restaurant "Moscow" has been approved as a reliable partner by the Chamber of Commerce and Industry of the Russian Federation (CCI of Russia) and included in the list of reliable partners. Magnificent views from the windows of the hotel to the river "Neva", the bridge and the Alexander Nevsky Lavra is exact advantage of the hotel. Our hotel offers: • 737 rooms of different categories (breakfast "buffet" included in the price) • free Wi-Fi throughout the hotel, • air conditioning, • room service 24 hours, • restaurants and 4 banquet rooms with first-class cuisine (up to 1000 guests) • 10 meeting rooms, including 4 cinema halls with modern equipment (up to 400 guests) • parking, • business center, • dry cleaning, laundry, • repair and ironing, • taxi and car rental, • "Moscow" cinema, • shopping center "Moscow" • SPA-salon "Aria" • supermarket, • order air and rail / train tickets, • beauty salon • postal services; concierge service and more. Business atmosphere, convenient location, comfortable rooms, multi-functionality, the whole range of various additional services are the business card of the hotel. Russian and foreign representatives of business, political and cultural community often stay here: everyone who appreciates comfort for work and relax, the high level of service and the good experience. ... more   less 
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Also Known As:
Hotel Moscow Moskva
Moscow Moskva Hotel

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