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Okhtinskaya Hotel
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Reviews (217)
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8 - 13 of 217 reviews
Reviewed 13 June 2013

This hotel is not in the town centre but it does provide a shuttle bus to and from the Moscow railway station. At reception we were charged a "foreigners registration fee" although we had already paid what we thought was our full charge. Not a good first impression. Food in the hotel was poor and there were no restaurants near the hotel. Couldn't use the ferry near the hotel as no ferry turned up despite staff at reception saying "every 15 minutes". The only way to get bottled water was from vending machines that where either empty or took your money but no water and staff wouldn't refund. Would not stay there again.

Stayed: May 2013, travelled with friends
7  Thank TassieRetired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2013

Bathroom was horrible, interior old and carpets dirty in first room on 8th floor. New management did not change a thing. Room at 9th floor is nice, carpet clean, bathroom renovated. Breakfast is o.k. and included in price. However, additional payment for normal room is a foul trick on the customer.

  • Stayed: May 2013
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2  Thank St-PetersburgaCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2012

Upon reading several other reviews from travellers i must agree . Hotel was not a 3 star hotel as advertised but as this was the only hotel available for a hockey tournement and we were only staying for three days we made do .I can't say this is typical for Russia but as they say " you get what you pay for " low budget ,cheap food ( altho quite good ) and close proximity to the Ice Palace then this is for you . Don't expect the quality of room you are accustomed to as this will be a let down . The beds were quite old and style of decorating in room were antiquated along with bathroom ., The hallway carpets were old and in disrepair and restaurants were cheap and cheerful . I realize several other National teams were staying in hotel and staff were very busy but i found them to brush off my questions or concerns which i found quite dis concerning . To finish off i was quite happy to move to our new hotel after my stay here and certainly would not advise other travellers to stay here . My actual travel date is earlier than as marked and perhaps things have changed for the better!

Room Tip: Ask bellman or staff to accompany you to room and ask questions as in how to work features in room . ie Tv and a/c .Also look inbathroom to check for cleaniness and if not satisfied ask to see other room !
  • Stayed: September 2011, travelled on business
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7  Thank oneontheroad2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YuliaVolvenkova, Manager at Okhtinskaya Hotel, responded to this reviewResponded 26 October 2012

Dear guest!
Thank you for your review. The Hotel is now under new management, so that all rooms and the public territory were renovated in February , 2012. We are pleased to announce that all of your dissatisfaction with the quality of infrastructure and accommodation and restaurant were eliminated. To confirm our words, we were officially certified as 3-star hotel.
We might . We hope that you will visit us again and change your opinion about this hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2012

2nd time here....now I got the best room with jacuzzi for smalles money.....it was the last room available..I was very happy....I ate dinner in little simple resaurant..like lobby bar but food excellent and reasonable .....even cheap price...I liked to say hotel 3 star..dinner 4-5 star...I am not simple customer....last life I was chief cook. .Also nice service....one a little bad thing...breakfast....not like dinner quality but......with this money ok......

Room Tip: Maybe ....not the cheapes
  • Stayed: July 2012, travelled on business
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3  Thank Mattisaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YuliaVolvenkova, Manager at Okhtinskaya Hotel, responded to this reviewResponded 26 October 2012

Dear guest!
Thank you for your opinion. We are glad that you like everything in our hotel. We always do our best to make your stay comfortable.
We are welcoming you again to our Hotel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2011

I visit this city every week and it depends what quality you are looking for.This hotel is big and typical sovjet style hotel....if you like to get cheap "ok" place for sleeping ,reasonable breakfast inc.quite good location near Newsky Prospect in my opinion this is worth of 45 euros.also if you have car its easy to park and make your choice to drive in this city.
One more thing....lamb shop were one of the best ever eated and cheap....

  • Stayed: December 2011, travelled on business
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2  Thank Mattisaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YuliaVolvenkova, Manager at Okhtinskaya Hotel, responded to this reviewResponded 26 October 2012

Dear guest!
Thank you for your feedback!
We know that our hotel before restoration was like a Soviet example of hospitality. Now we have all rooms renovated, new management structure, new great offers and discounts!
We are looking for welcoming you next time to our hotel, and we suggest you to estimate service now!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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