This hotel is in a great location! It is within walking distance to St. Isaacs, Nevsky Prospekt, The Church of our Savior on Spilled Blood, the Hermitage, the hydrofoil for Peterhof, the Maryiinsky Theater, and Peter and Paul Fortress - as well as other attractions, restaurants, and parks. The hotel was also an easy cab ride from the train station - if you are taking the train to/from Moscow.
The hotel lobby is large and nicely appointed - though a bit dark and dated. The staff at the Front Desk were very nice, very helpful, and quite accommodating. The concierge is located just as you enter the lobby - Anna was extremely helpful with both directions and suggestions for sightseeing that we had planned. She was lovely. The other concierge was not nearly as helpful and was a bit condescending when we had questions or asked for recommendations. Concierge fees for booking attractions was high - but using the concierge services was easy and reliable. The restaurant and bar are also located in the lobby. As a Platinum Marriott member, I was given coupons for a free breakfast and free drinks at the bar - as the hotel does not have an executive lounge. The breakfast was extensive and quite good - with both hot and cold meal options. At both the restaurant and bar, service was slow and we sometimes never did get what we'd ordered. However, the bar and restaurant staff was very, very nice, always smiling, and always helpful.
Our room was a small suite, located on the 8th floor - with a beautiful view of St. Isaacs. Furnishings, as in the lobby, were quite dated. The bathroom was more modern, very clean, with nice amenities. There was a terrible smell in the 8th floor hallway on the first night we were there - we were told it was a sewage issue. It was resolved by the next morning. Additionally, internet connectivity in this hotel was terrible. While I did have internet provided at no charge as a Platinum member, it was impossible to get and keep a connection - very, very frustrating as it made it challenging to even send an email.
As an FYI - the hotel was very quick and efficient in providing the Visa support information that we needed to obtain our Russia Visas. I simply emailed the hotel and they promptly returned my email providing the documents we needed to complete. Once I sent those back to them, they promptly sent us our invitation letters and vouchers Everything was accomplished by email and/or fax.
I do recommend the hotel - if they are able to resolve the internet issue, I would definitely stay again on future trip to St. Petersburg. The location and service are both excellent and made seeing St. Petersburg a convenient and delightful pleasure.
- Official Description (provided by the hotel):
- The Renaissance St. Petersburg Baltic Hotel is an ideal place to enjoy the city's charm with a fabulous location next to St. Isaac's Cathedral and steps away from Mariinsky Theatre and the Hermitage Museum. From the moment you arrive, hotel in St. Petersburg, Russia captivates you with an elegant interior, fresh-cut flowers and original artwork. Luxurious, well-appointed accommodations offer comfortable furnishings and large work area with broadband. For a conference or banquet, choose from a ballroom for 200 guests or smaller meeting room. For a regular workout visit our fitness center. Canvas Restaurant offers the finest International and Russian specialties from our award-winning chef and great wines to complement your fare. During famous White Nights, have a private dining (reservation required 48 hours prior to arrival) on the 6th Floor Terrace while enjoying views of the cathedral. ... more less
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- Also Known As:
- St Petersburg Renaissance