Brilliant location, lovely hotel, glass of champagne on arrival, room a good size with a bit of a view onto the cathedral dome, private entrance to the Hermitage. Amazing breakfasts, very good staff, but then it went a bit wrong. We booked it months ago and couldn't remember if the breakfast was included, so we asked when we checked in (it wasn't on the email confirmation of the booking). All included, so the first 3 mornings we tucked into the great food.
On the 4th morning they couldn't find our room number on the breakfast list but waved us through. Half way through breakfast they then presented us with a bill for 60 euros! It was more than we spent on dinner most nights!!! We explained that our breakfast was included in the room price. Eventually the truth emerged - we only got a free breakfast on weekends and bank holidays, which the monday happened to be. Talk about a stupid rule that they had never explained on the website, email or when we checked in. It spoilt the whole stay.
Do go and stay there though, just watch out for breakfast charges!
- Official Description (provided by the hotel):
- The Renaissance St. Petersburg Baltic Hotel is an ideal place to enjoy the city's charm with a fabulous location next to St. Isaac's Cathedral and steps away from Mariinsky Theatre and the Hermitage Museum. From the moment you arrive, hotel in St. Petersburg, Russia captivates you with an elegant interior, fresh-cut flowers and original artwork. Luxurious, well-appointed accommodations offer comfortable furnishings and large work area with broadband. For a conference or banquet, choose from a ballroom for 200 guests or smaller meeting room. For a regular workout visit our fitness center. Canvas Restaurant offers the finest International and Russian specialties from our award-winning chef and great wines to complement your fare. During famous White Nights, have a private dining (reservation required 48 hours prior to arrival) on the 6th Floor Terrace while enjoying views of the cathedral. ... more less
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- Also Known As:
- St Petersburg Renaissance