We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“35 minute walk to the Hermitage for an excellent price”
Review of Ambassador Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ambassador Hotel
Ranked #46 of 344 Hotels in St. Petersburg
Certificate of Excellence
New York City, New York
Level Contributor
119 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“35 minute walk to the Hermitage for an excellent price”
Reviewed 28 August 2013

This is a large hotel located at the edge of comfortable walking range to the top sites, 35 minute walk to the Hermitage explains why you are getting an excellent price for a hotel where the rooms meet international standards. It's clean. The beds are comfortable. The plumbing, in-room safe, AC, and wifi all work.

Room Tip: Our 7th floor room had a lovely rooftop view of the city's golden steeples and domes.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 10027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

760 reviews from our community

Traveller rating
    309
    310
    90
    33
    18
See reviews for
99
246
49
191
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Kokkini Hani, Greece
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 August 2013 via mobile

Upon check in we were not asked to produce a card as a guarantee for bar purchases. On our first night of three we offered to pay by card before we left the lobby bar, we were told by the bar staff there was no facility to pay this way at the bar. We put it on 'the room'. The second the same. On the third night again an invoice was printed, we signed it and left the bar. We walked down the stairs towards the lifts realising that one of the bar staff was running after us. She spoke little English but ushered us to reception where we were asked to pay our bar bill. The charge was less than £80. It was embarrassing to be treated this way.
The breakfast selection was good as long as you have a preference for cold 'hot food'.
One of my evening meals in the 9th floor restaurant included a paper clip in it which when I complained to a waiter he found it amusing. The manager did take it more seriously though.
The hotel staff appeared unfriendly and unmotivated from check in to check out.
On a positive note stylish clean hotel close to a metro station.
Never again.

Stayed August 2013, travelled with family
Helpful?
2 Thank Terry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2013

A wedding in the hotel restaurant took over on Thursday 8 August 2013. We were moved to a small area in a side room where the service was appalling - waiting 1 hour for main course. Portions smaller than previous nights. Restaurant Manager was hardly seen not wanting to know. Now back home we are still waiting for our wine. Next morning there were no bread rolls for breakfast. You had to pay to use the pool and leisure centre when most people just want a pool which is normally included in a 4 star hotel. We had no shower gel and were told by maid they had none. Upon informing reception they appeared with some in 5 minutes. Do not use this restaurant.

Stayed August 2013, travelled with friends
Helpful?
2 Thank jean c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poynette, Wisconsin
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 August 2013

This hotel has a nice lobby, comfortable rooms and a great breakfast buffet. The location is OK if you are willing to walk. Internet is free. However, we had a bad experience there. Our room on the 7th floor was directly under the 9th floor restaurant facility. It was a weekend and there were weddings on both Saturday and Sunday nights. Our room literally shook from the booming of the bass from upstairs. We could not watch TV, much less sleep. The reception staff was not helpful, saying that Russian law allows them to make as much noise as they like until midnight. I don't think they should rent out the rooms in that part of the hotel to any one who is not at the wedding. The room was unusable for the purpose we paid for -- RESTING. I don't recommend this hotel.

Room Tip: Don't accept a room on the 7th or 8th floor in the 40s, i.e., 741, 842, etc.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fred T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Fl
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 August 2013

My wife and I stayed at this hotel for 3 nights during June 2013 as part of a OAT trip. The hotel is in an excellent location for walkers. We had room 556. Breakfast was good and from the breakfast room had good views of the city. When in St. Petersburg be sure to go inside (pay the small fee) The Church of Spilled Blood. It's worth a visit and you won't be disappointed. Also visit Saint Issac's Cathedral inside. Don't let the crowds stops you. Bring your camera.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chuckinNaples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, Brazil
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 August 2013 via mobile

Relatively far from most attractions. They charge extra for everything, except for the internet. Definitely not a four star hotel. Beds are uncomfortable and pillows ridiculously thin. Most of the staff speak very poor English.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ricardo_C_BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2013

First, the windows in the rooms are LOCKED SHUT. I was unable to get any fresh air into my room. I activated the internal A/C system, but it did not bring any fresh air into the room.

Second, I specifically booked this hotel because their services specifically indicate "Laundry Facilities (self-service)". After 2 months on the road, I wanted to do some actual laundry, not dry-cleaning. Unfortunately, they DO NOT have any self-service laundry facilities, and their price to launder my socks exceeded the price of buying new ones. I found a self service laundry online and ended up hiking several blocks away.

Third, I inadvertently assumed that the buffet breakfast was included in the room rate. I rarely partake in any hotel's breakfast, which means that many times I pay for said breakfast and never actually eat it, but one day I decided to have a bite before I left for the day. After I had 2 eggs, 3 slices of bacon and a shot glass of OJ, they brought me a bill for 850 rubles / $29 USD! What!

Fourth, the cable TV system is controlled by a device attached to the TV that continuously prompts you to the paid channels. Okay, no big deal, except that all the "regular" channels in English are only included in a premium package which costs $15 USD per day. No CNN, TNT, NatGeo, Discovery, etc. unless you paid $15 USD per day extra. The ONLY channels you can get in English without paying extra are BBC and Russia Today, no American channels.

Finally, beware of the hotel's taxi charges, which are approximately $11 USD per kilometer. i.e. approximately $22 USD to get driven to the Hermitage.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jackson B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OlgaPatina, Менеджер по обслуживанию клиентов at Ambassador Hotel, responded to this review, 29 July 2013
Dear Jackson B,

I highly appreciate your review about your staying in Ambassador hotel. But it is so pity that your experience was not so good as you expected.
But I would like to specify some aspects.
First of all I checked all sites of our partners (and TopInternational also) and our own site and didn't find any information about self-service in laundry, just "Laundry/Valet service". We are 4* hotel and we have a many complimentary services (you can find it in special Complimentary Menu in every room) but not laundry service. And it is normal for all 4* and 5* hotels. But if you will stay in our hotel 5 days or more we provide a good discount for laundry service.
Regarding your comments about locked windows - you can find a special key in the drawer of the table in every room, or you can ask about it at the Reception. But yes, you are right, all windows are closed by default for your safe.
Breakfast is our strong side and usually all guest are absolutly satisfied with it. You have chosen the rate for room without breakfast (and it was right if don't have a habit to eat it every day). But we have a special room service menu where you can choose all meals separetly. But Full Buffet Breakfast costs 850 rubles per person and it is normal considering the big variety of meals, quality and the hotel class.
About TV channels - we have a five free of charge channels in English:
BBC World
FashionTV
Euronews English
SkyNews
RT (Russia Today)
And four channels in English which included in Pay TV package:
CNNi
Discovery Channel
Eurosport
Animal Planet
Also you had a note about our taxi service price, but if you will try to get a taxi from Hermitage to our hotel just near by Hermitage, I assure you that there price is in three times higher. Also you can ask our consierge and she will tell you how you can reach your destination without use taxi service.
I am sorry once again about all inconveniences and misunderstandings and really hope that you have had a chance to enjoy our amazing city.

Sincerely yours,
Olga Patina,
Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these St. Petersburg hotels
Vasilyevsky Island
Solo Sokos Hotel Palace Bridge
Solo Sokos Hotel Palace Bridge
#37 of 344 in St. Petersburg
1,314 reviews
Nevskiy
Rossi Boutique Hotel & SPA
Rossi Boutique Hotel & SPA
#24 of 344 in St. Petersburg
760 reviews
Liteyny
Hotel Indigo St. Petersburg - Tchaikovskogo
Hotel Indigo St. Petersburg - Tc...
#5 of 344 in St. Petersburg
709 reviews
Show Prices
Show Prices
Show Prices
Vasilyevsky Island
Solo Sokos Hotel Vasilievsky
Solo Sokos Hotel Vasilievsky
#25 of 344 in St. Petersburg
1,088 reviews
Vladimir
Crowne Plaza St. Petersburg - Ligovsky
Crowne Plaza St. Petersburg - Li...
#12 of 344 in St. Petersburg
867 reviews
New Peterhof Hotel
#1 of 8 in Peterhof
365 reviews
Show Prices
Show Prices
Show Prices

Been to Ambassador Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ambassador Hotel

Property: Ambassador Hotel
Address: Rimskogo-Korsakova Ave., 5/7, St. Petersburg 190068, Russia
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in St. Petersburg
#33 Luxury Hotel in St. Petersburg
#34 Family Hotel in St. Petersburg
#46 Business Hotel in St. Petersburg
#65 Romantic Hotel in St. Petersburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ambassador Hotel 4*
Number of rooms: 251
Official Description (provided by the hotel):
Ambassador Hotel is located in the historic center of St. Petersburg, a 7-minute walk away from Sadovaya (Sennaya Ploschad’) Underground Station. St. Isaac and St. Nicholas Cathedral, the Mariinsky Theatre, and the Yusupov Gardens are all in the immediate vicinity of the hotel and you can visit them while you take a walk.There are 251 comfortable rooms at the hotel, including the rooms of the following categories: Economy, Standard, Superior, Studio, Demi-Suite, Suite, as well as the Rimsky-Korsakov and Presidential Apartments. Each room is equipped with air-conditioning, Internet access, a direct international and inter-city telephone line, interactive and satellite TV, a mini-bar and a safe.All rooms are decorated in tranquil pastel shades with comfortable furniture upholstered in elegant fabrics and luxurious curtains. Bath rooms are equipped with big mirrors and somewhere are decorated with mosaic. All the rooms have a beautiful view on the historic city center, cozy courtyard or Rimsky-Korsakov avenue.According modern standards, the hotel has comfortable rooms equipped for physically handicapped guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Priceline, Agoda, TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd, HotelQuickly and Cancelon so you can book your Ambassador Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ambassador Hotel St Petersburg
Ambassador St Petersburg
Ambassador Petersburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing