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“Delightful hotel in a fantastic location”
Review of Ambassador Hotel

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Ambassador Hotel
Ranked #46 of 359 Hotels in St. Petersburg
Certificate of Excellence
Reviewed 5 July 2014

I stayed at the Ambassador Hotel for 8 nights as part of a music tour, and I was not disappointed.

Location: off Sadovaya street, opposite the Yusupof Gardens, within walking distance of St Isaac's cathedral, Nevsky Prospekt and two metro stations. (Warning: it can be tricky navigating the metro with a suitcase as there are often steps leading in and out of the station; once inside, use the escalators). The breakfast buffet/restaurant on the 9th floor have a fantastic panorama of the city, including the golden dome of St Isaac's. There is a 24-hr store nearby (great for snacks and water), and the Georgian restaurant a few doors down serves some great traditional food.

Reception: the lobby is impressive with marble stairs and a chandelier. The reception staff were friendly, although I did have some difficulty explaining a problem about an extra night's accommodation that I had booked but not yet paid for - a quick email to the reservations department (who speak better English) quickly rectified this problem. There is a lobby bar and spa/massage/beauty salon on the mezzanine level. Another big bonus was the free city maps and the ATM in the reception - it has a currency exchange function so that you can simply put your US dollars into the machine and get Russian roubles in exchange without having to worry about your ATM card getting swallowed up.

Room: reasonably spacious for a twin room. Large wardrobe, excellent in-room heating/AC (although the room did get quite stuffy), spacious bathroom with lovely amenities and huge fluffy towels. The shower was over the bath so it's a bit of a step in. Plenty of hot water. I didn't use the minibar or fridge. There was an in-room safe, as well as an area for storing and polishing shoes, keeping long jackets. Plenty of lighting and power sockets for charging devices, and there was a desk and a small writing table. I never brush my teeth in local water if the tap water is not suitable for drinking (and tap water in St Petersburg is not advised for drinking due to Giardia) so I can't comment about the taste like other reviewers.

Facilities: I did not use the swimming pool or fitness centre, but I did enjoy a 1-hour massage in the salon which was very relaxing and reasonably priced (compared with other overseas prices). You could book tours or taxis with the concierge but I also didn't require this facility. There is a souvenir and jewellery shop also on site.

Breakfast buffet was included in the room rate - HUGE RANGE of hot and cold options, traditional Russian items as well as standard items - an excellent way to start a long day of sightseeing. And I mean long day, because we visited in the middle of the White Nights so that it was daylight for most of the day and night.

It's meant to be a non-smoking hotel but I swear I could smell smoke each morning in the corridor - not sure if other guests were indulging against regulations.

The free wifi was fantastic - never any problems with access.

This was a great place to relax and unwind after a long day, and it was in a convenient location with easy access to currency exchange and public transport options - I would definitely stay again if I am fortunate enough to visit again!

  • Stayed: June 2014, travelled with friends
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2  Thank TashfromMelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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138 - 144 of 818 reviews

Reviewed 28 June 2014

Beautifully designed relatively small hotel walking distance from the center of the city - Nevskiy prospect (will take about 20 minutes to walk along Sadovaya street or Griboedov's canal). My room was not too big, but nicely done. Other rooms, they showed me were bigger, but did not want to move in the middle of my 1 week stay. Staff is great, facility very clean, WiFi worked great. Reception area is beautifully setup with huge crystal chandelier and the royal stairs leading to an event place. I did not have time to see the gym and the pool, but someone told me - they were pretty nice. But the best part was a restaurant on the top floor - incredible view of the city!
I had a WONDRFUL time staying there. Breakfast was a little pricy and if you do not want to pay $25 for it, there are plenty of small coffee houses around. But lunch was 5 stars for the price of 3 stars! We paid for 2 people less than $50.
I went to St. Petersburg for a "White nights Tango festival" and daily visited another (very big) hotel where all tango activities were taking place "Azimuth" - day and night!
I do not agree with George966 - in my experience stuff was great, of course I speak both English and Russian languages.

Room Tip: Ask for a room that faces back - windows looking to the back of the building if you want the view. M...
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  • Stayed: June 2014, travelled solo
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1  Thank Nadia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

The Ambassador is well situated with good access to shops (including a 24hr convenience store 2 doors down to buy drinking water), some of the big sights plus the metro station for when the walk is a bit far. The rooms are comfortable, clean and well equipped, although on the small side for the price (pretty standard for Russia). The buffet breakfast is good and the views from the 9th floor restaurant are sensational. There is a 24hr bar with adequate food on the 9th floor as well as room service. Down sides - many of the staff have poor English, including the staff in the restaurant and bar. Service can be patchy and slow, at the reception also. The swimming pool and gym are good, but hotel guests need to pay for access after 11:30am. Overall I would recommend this as a good but not great 4 star hotel, I think that coming to big cities in Russia that travellers need to lower some of their expectations of what your hospitality dollar will buy.

  • Stayed: June 2014, travelled with family
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Thank JanineManwaring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014 via mobile

Was visiting this beautiful city for 3 days and it was business,so what I needed from the hotel I got!
So, starting from the very beginning...check your room first! A perfect location of the hotel doesn't mean that you will get at least a good view! I was lucky!) Came late and fall asleep,but not for a long time! Was woke up by a smell coming out the ventilation...It was kitchen...I called reception, they were friendly but the room was not changed!...
Some words about water...don't even try to clean your teath with it....it has an awful smell and taste...
Breakfast was wonderful...you could find anything you want...a big variety....and personnel was very professional! But the best thing is the gorgeous view of the city...I was really enjoying it!

  • Stayed: June 2014
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Thank ElenaMi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014 via mobile

The hotel is quite simple but the staff make it awful, some services must be improved like for example the English skill of the staff or the basic point of Taichung then how to smile and to show some willing to help, 80% of the staff is rude and impolite showing you how annoying you are for any request you do.... Never again

  • Stayed: June 2014
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Thank george966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014 via mobile

After staying in many Europeans hotels, I dont expect much from hotels in this region, and the Ambassador was not dissimilar. There are some perks though - they will provide a kettle, moisturiser and bits and pieces on request. Buffet breakfast was included, much better than most European hotel breakfasts. 24hr convenience store 2 doors down sells cheap drinking water (up to 5L bottles). Avoid London Pub few doors down for food-it is aweful. There are some nice restaurants around, moderate walk to key attractions.

Thank verahk21
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 19 June 2014

The hotel is very conveniently located close to the city center and all the main attractions. Room was quite big, but decorations is a bit outdated. Breakfast were Ok. I found dirt in the shower, no toothbrushes and shaving sets - seems not good for 4-starts hotel. 8th floor may be quite noisy location because dining room is on 9th one.

  • Stayed: June 2014, travelled on business
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Thank Dmitry_Ivanov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ambassador Hotel

Address: Rimskogo-Korsakova Ave 5/7, St. Petersburg 190068, Russia
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in St. Petersburg
#34 Luxury Hotel in St. Petersburg
#34 Family Hotel in St. Petersburg
#46 Business Hotel in St. Petersburg
#65 Romantic Hotel in St. Petersburg
Price Range: £43 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ambassador Hotel 4*
Number of rooms: 251
Official Description (provided by the hotel):
Ambassador Hotel is located in the historic center of St. Petersburg, a 7-minute walk away from Sadovaya (Sennaya Ploschad’) Underground Station. St. Isaac and St. Nicholas Cathedral, the Mariinsky Theatre, and the Yusupov Gardens are all in the immediate vicinity of the hotel and you can visit them while you take a walk.There are 251 comfortable rooms at the hotel, including the rooms of the following categories: Economy, Standard, Superior, Studio, Demi-Suite, Suite, as well as the Rimsky-Korsakov and Presidential Apartments. Each room is equipped with air-conditioning, Internet access, a direct international and inter-city telephone line, interactive and satellite TV, a mini-bar and a safe.All rooms are decorated in tranquil pastel shades with comfortable furniture upholstered in elegant fabrics and luxurious curtains. Bath rooms are equipped with big mirrors and somewhere are decorated with mosaic. All the rooms have a beautiful view on the historic city center, cozy courtyard or Rimsky-Korsakov avenue.According modern standards, the hotel has comfortable rooms equipped for physically handicapped guests. ... more   less 
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Also Known As:
Ambassador Hotel St Petersburg
Ambassador St Petersburg
Ambassador Petersburg

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