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“Excellent Location, Helpful Staff”
Review of Herzen House Hotel

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Herzen House Hotel
Ranked #77 of 335 Hotels in St. Petersburg
Certificate of Excellence
Goffstown, New Hampshire
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Location, Helpful Staff”
Reviewed 8 October 2013

This hotel is in an excellent location and so many sights are walkable from it. The staff was exceptionally helpful for all needs, including taxi service, theater tickets, etc.....
24 hour coffee, tea and cookies were great and a water bubbler in the breakfast room was helpful since we could refill our own water bottles. The breakfast was standard European buffet, but they will make eggs to order. Room was very clean and quiet.
I would highly recommend this hotel.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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240 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wassenaar, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 September 2013

We stayed at the hotel for four nights at the end of April. The staff were all very friendly and helpful with restaurant tips (which were all very good) as well as all the questions about how to get to various places. The room was very clean and certainly adequate. Breakfast was good and any type of egg could be ordered separately. The location is perfect for all the main sights and if you want to go further afield, there is a metro station within a short distance. We are planning to go back to this hotel again when we visit St. Petersburg.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Munro1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 September 2013

This hotel takes up the fourth floor of a building, so kinda tucked away. It's a great bang for your buck in it's location. A block from St. Isaacs. An easy walk to the Hermitage. We caught the "City Tour: Hop-on-hop-off" bus on the same block and trolley stops where also convenient. Despite being on a busy street, rooms were pretty quiet at night, so happy with that. As other reviewers mention, rooms aren't huge, but we tend to just sleep in rooms when visiting other countries, not "hangout" in them, so it was fine for us. I would recommended for the practical traveller.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LM3131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
73 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 31 August 2013

We were a group of 24 people and used about half the rooms of the hotel. The staff was excellent and the process of arranging the group with Ekaterina the manager was great. We walked in and went straight to our rooms after a long flight from the USA.

The hotel is very clean and the breakfast is sufficient. It is only a five minute walk from Nevsky Prospect and from the Neva River. While it is not a five star luxury resort, it does the job in a clean and friendly way.

Room Tip: Ask for a room not facing the street.
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abounatom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nataliaspb, Управляющий at Herzen House Hotel, responded to this review, 31 August 2013
Dear Abounatom,

On behalf of the entire staff and me personally it is my pleasure to thank you for the warm feedback you have kindly submitted here. Our team prides on offering personal care and attention to our Guests, and is very happy to receive such flattering reviews.

I would like to invite you back whenever your travels bring you to the city of St. Petersburg.
Thank you again

With best regards,
Natalia Stepanova
Executive general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Petersburg, Saint Petersburg City, Russia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 August 2013

I didn't stay there personally, but my friends did and I visited them there. The location is perfect - St. Isaak's Cathedral round the corner, central square is very close - maybe 5 min walk. Staff is very friendly and cheerful. If you like spacious rooms, it's not for you. Although if you prefer very cozy rooms - it's for you! And what is most pleasant is that the price is nice all the year round.

  • Stayed August 2013, travelled with friends
    • Value
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Helpful?
Thank Alla_From_Russia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
Reviewed 25 July 2013

I travel often to St-Petersburg, and since I came first time to Herzen House, I wanted to come back here again. For business, for holidays with friends, this hotel fits me perfectly for its central location ( which is one of the best part of the city), for professional, helpful and very friendly staff, for nice clean rooms, for simple but good breakfast and for typical russian tea and coffee corner available at any time, and for competing room rates as well.
I recommend this hotel to everyone who wants to discover the city or to stay for business.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 225ElenaParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nataliaspb, General Manager at Herzen House Hotel, responded to this review, 31 August 2013
Dear 225ElenaParis,

Thank you for being our Dearest Guest and this kind review.

We always very happy to welcome you at Herzen House Hotel.
I remain at your disposal,

Sincerely,
Natalia Stepanova
Executive general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stillwater, Minnesota, United States
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 July 2013

I was here with a group of 40 people in early July. The staff could not have been more helpful -- from giving us a welcome reception to helping us with tours, restaurant recommendations, and even directing me to the nearest pharmacy and writing down a suggested headache remedy in Cyrillic to give to the pharmacist! Our room faced the street and was a bit noisy at night, but since the whole city is up and about enjoying the late light, I don't think it could be avoided. Beds were comfy, there was plenty of hot water for showers, lights worked well,TV too. Breakfast was ample (although it got a bit boring after 5 days) and the big water cooler in the breakfast room is very welcome. The hotel is on the 4th floor of a large old building -- with another hotel on the lower floors. An unusual set up but it works fine. You're only a minute from restaurants, bars, a little grocery store and the jewels of the city.Would definitely recommend Herzen House to others visiting St. Petersburg.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GrantTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Herzen House Hotel

Property: Herzen House Hotel
Address: Bolshaya Morskaya St., 25, St. Petersburg 190000, Russia
Region: Russia > Northwestern District > St. Petersburg > Admiralteisky
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#51 Family Hotel in St. Petersburg
#63 Romantic Hotel in St. Petersburg
#70 Business Hotel in St. Petersburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Herzen House Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
Ideally located in the very heart of Saint-Petersburg, within 5-minute walk from city's major attractions, such as the The Palace Square, St. Isaac's Cathedral, The Admirality, The State Hermitage Museum. The Hotel provides cosy interiors, convenient position and friendly English-speaking staff who would be delighted to welcome tourists and business travelers to the city of St. Petersburg. All rooms are designed in calm pastel colors, have comfortable furniture, satellite TV, telephone, air-conditioner, shower, hairdryer, complimentary Internet access.Voltage:220V. ... more   less 
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Also Known As:
Herzen Hotel St Petersburg
Herzen St Petersburg

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