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Nevsky Forum Hotel
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Reviews (783)
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179 - 184 of 783 reviews
Reviewed 28 August 2013

We stayed here by mistake because we confuse the hotel with another on Nevsky Prospect that no longer exists. We find a clean and comfortable option (and a restaurant with a very good quality for price value), efficient housekeeping and friendly staff. All without the false and presumptuous luxury of hotels close to Hermitage Museum. All info of the hotel web’s is real, good breakfast included, but for those thinking about it as an option, they should know:

a) The walls between rooms (at least ours) are made of paper. You'll hear everything from room to room. We only had a couple with a child one day but they sounded like they were in our room.

b) The hotel likes loud music: its volume in the restaurant is very high, almost unbearable during breakfast time (and most of the days it was hard rock). And in the street they have a speaker to advertise the Restaurant you will hear on the second floor rooms although they have a double glass (if you have a room to Nevsky prospect) .

c) The windows of most rooms cannot be opened. For us this that was, and it’s in any hotel, a serious glitch.

d) The room’s curtain has no protection against light. In summer this can be a problem since sunrise.

d) For people with claustrophobic problems the elevator, more than tiny, can be uncomfortable. In theory is for five people but two are too much.

e) We were unable to switch on the air conditioning to heat. We did not ask in reception if there was a problem, but probably the system can only work in cool or heat position for all the hotel. And not everyone has the same needs or preferences.

Conclusion: between the expensive hotels in the Hermitage area and this one, (not so expensive but not a bargain) it must be a better option in the city we don’t know.

Room Tip: Try to get a room with quiet neighbors: the walls are papermade.
  • Stayed: August 2013, travelled as a couple
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2  Thank Triper_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia D, Менеджер по обслуживанию клиентов at Nevsky Forum Hotel, responded to this reviewResponded 8 September 2013

Dear Triper_07,

Thank you so much that you found a time to write a review about your recent stay in our hotel.
Let me make some comments on your statements.
1) We do realize that we have some problems with noise in several rooms. But it just in 3 rooms. In near future we have a plan to make reconstruction in these rooms.
2) About music in the restaurant during the breakfast - we took into consideration this request.
3) Windows in all rooms can be open. The guests just need to ask a special handle for it at the reception desk. Our staff always ready to help.
4) Our hotel has two types of curtains - curtains with a black-out effect we use in rooms that overlook the south, and not as thick curtains we use in all the other rooms. We have this type of curtains for several years already and it is so strange and sad to hear that you had problems with sleeping at period of white nights because no one ever told us about such problems.
5) It's true that our elevator is not big. The hotel situated in old building and we couldn't to put another elevator. But besides this we have also a staircase. And of course our porter can help with luggage.
6) An air conditioner in our hotel do not work on heating (except 3 rooms), but you can always ask at the reception to bring you a heater and even extra blanket if you need it.
I am sorry about all inconveniences and really hope that you have had a chance to enjoy our amazing city.

Best regards,
Julia Dolgova
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2013

The staff was very attentive at all times. The premises are very clean, the reception was always on the alert to cater all our needs. Guests can enjoy complementary tea or coffee at any time of the day. The hotel is situated on Novsky Prospect which is the most important road in St. Petersburg. Three small issues, but really not preventing me to book again this hotel. Shower drainage a bit slow. On the day of departure the reception did not allow late checkout for a couple of hours so I had to leave the room at 12:00 sharp.

  • Stayed: August 2013, travelled as a couple
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Thank nsiotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

Very good small hotel in excellent location strait on central avenue and about half an hour walk from the Hermitage. We took the Design Room and it was excellent and so were the bathroom and the amenities. Very good and responsive staff. Could improve Breakfast selection and freshness of vegetables. Access from street has stairs so it is Not suitable for limited access people. Modern rooms in an old building.

Stayed: August 2013, travelled as a couple
Thank Michaelbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2013

The Nevsky Forum Hotel is a great hotel located just a short walking distance from the train station in St. Petersburg, Russia. Every staff member goes beyond the call of duty to provide each guest with all the conveniences to make their stay a memorable one and worry free. Coffee, tea, cappuccino, and champagne flow freely to make guests comfortable and relaxed. The rooms are very clean, adequate size, and they even have heated washroom floors to add to the comfort when stepping out of the shower. The staff is competent in arranging dinner reservations and negotiating the correct price for a taxi to the location. The taxi will be awaiting in the inner courtyard at the time of your request. The staff is knowledgeable about advising guests on tourist sites if one prefers to venture out on their own. WiFi worked perfectly throughout the hotel. This is a great choice for anyone wanting to experience the ambiance of Russia, outside of a large commercial hotel. Its charm and professionalism makes you feel as if you are staying with family or friends! Great value for what it offers!

Room Tip: Ask for a room on the second floor...it is only steps away from the front desk and the restaurant La Presse. Breakfast buffet is included, and is so convenient for getting a good start on a day of touring.
  • Stayed: August 2013, travelled as a couple
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1  Thank Karca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia D, Менеджер по обслуживанию клиентов at Nevsky Forum Hotel, responded to this reviewResponded 22 August 2013

Dear Karca,

Thank you so much for your positive comments about your staying at Nevsky Forum Hotel.
We are always pleased to know our guests enjoy their staying and are satisfied by the service provided.

Hope to see you again at our hotel!

Best regards,
Julia Dolgova
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2013

If staying in a basic but very clean and nice hotel in Russia is a requirement, this is the hotel for you. Staff is helpful and kind and it feels more like an authentic stay without the commercial, ritziness that could be any hotel in any city. Convenient location, breakfast is provided, and it is quiet. Bathrooms are small but adequate. Expensive, but no frills.

Room Tip: Nice having rooms facing the Main Street (Nevsky Prospect) and the are fairly quiet.
  • Stayed: June 2013, travelled with friends
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Thank BJ1700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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