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“Made Our Trip to St. Petersburg Special”
5 of 5 bubbles Review of Nevsky Forum Hotel

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Nevsky Forum Hotel
Ranked #14 of 334 Hotels in St. Petersburg
Certificate of Excellence
Chicago
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Made Our Trip to St. Petersburg Special”
5 of 5 bubbles Reviewed 10 September 2013

We just returned from St. Petersburg where we stayed at the Nevsky Forum Hotel. I am glad we read the TripAdvisor reviews and went with this hotel. From the moment we arrived to when we left we were treated so warmly that it started our trip to St. Petersburg on such positive note that St. Petersburg is now one of our favorite cities in Europe.

Svetlana and Masha at the front desk warmly greeted us when we checked in and remembered it was our 15th wedding anniversary. Whoever hires staff at the Nevsky Forum knows their job because Svetlana and Masha were some of the best hotel staff we have ever met – anywhere. Their English was fantastic and they were extremely helpful in telling us about the city and arranging things to do. They also seemed genuinely happy to see us and have us experience their city. The concierge also arranged ballet tickets for us at a modern ballet show. If you will be in St. Petersburg this fall we highly recommend seeing Rodin at the Alexandrinsky theater.

Alexander the doorman / security guard / bellhop, who did not speak English – although taught me some Russian words - was warm and friendly and kept the trip going on a strong note.

The rooms are simple and clean with that 1960s – 70s architecture – so you’re not going to get 18th century opulence or ultra-modern and simplistic. What was the most important to us was location and clean and we got both. We did not have any sound issues. You're in the center of the city on a major street so it was not "in the country" quiet either but same, if not quieter, than the sound levels we experience living in downtown Chicago.

We do recommend a guide for touring the city as they can get you in the Hermitage a lot faster and, for our trip to Peterhof, was able to get us a semi-private tour. If you need that person’s email, please contact me.

On a final note, I highly recommend taking the time to learn the Russian alphabet before going to Russia as many of the words are phonetic and the English equivalents are easily recognized. Even after a day we were able to read “Café”, “Market”, and most importantly, the street signs.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gmjordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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716 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
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English first
Moscow, Russia
Level Contributor
1 review
5 of 5 bubbles Reviewed 6 September 2013

Pro's:
- Great location "in the center of everything" in Saint Petersburg
- Nice clean rooms
- Very helpful and friendly staff
- Great tasty breakfasts with the good selection
- Nice art objects on many walls (may be bought by guests)
- Very good price for the service and room quality provided
- Free upgrade and early check-in was allowed by request
- Complimentary WiFi in all hotel areas

Con's:
- The inner sound isolation not always perfect (noticeable but not annoying in our case)
- In-room WiFi on 4th floor had a rather weak signal/not always connected

Notes:
- Elevator sometimes is rather slow (not the issue really)
- It would be great to see toothpaste and disposable toothbrushes in bathroom

We are very grateful to staff for our perfect stay in this hotel on our short "just married" vacations in St Petersburg.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SStanislav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed 28 August 2013

Excellent hotel. Staff very friendly and helpful. Good location and easy to walk everywhere. Rooms at the front overlooking the street can be a little bit noisy when the traffic is heavy.
No tea or coffee available in rooms but available at reception at no charge.

Room Tip: Choose a room at the back of the hotel. No view but much quieter.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 131Rod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
125 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 bubbles Reviewed 28 August 2013

We stayed here by mistake because we confuse the hotel with another on Nevsky Prospect that no longer exists. We find a clean and comfortable option (and a restaurant with a very good quality for price value), efficient housekeeping and friendly staff. All without the false and presumptuous luxury of hotels close to Hermitage Museum. All info of the hotel web’s is real, good breakfast included, but for those thinking about it as an option, they should know:

a) The walls between rooms (at least ours) are made of paper. You'll hear everything from room to room. We only had a couple with a child one day but they sounded like they were in our room.

b) The hotel likes loud music: its volume in the restaurant is very high, almost unbearable during breakfast time (and most of the days it was hard rock). And in the street they have a speaker to advertise the Restaurant you will hear on the second floor rooms although they have a double glass (if you have a room to Nevsky prospect) .

c) The windows of most rooms cannot be opened. For us this that was, and it’s in any hotel, a serious glitch.

d) The room’s curtain has no protection against light. In summer this can be a problem since sunrise.

d) For people with claustrophobic problems the elevator, more than tiny, can be uncomfortable. In theory is for five people but two are too much.

e) We were unable to switch on the air conditioning to heat. We did not ask in reception if there was a problem, but probably the system can only work in cool or heat position for all the hotel. And not everyone has the same needs or preferences.

Conclusion: between the expensive hotels in the Hermitage area and this one, (not so expensive but not a bargain) it must be a better option in the city we don’t know.

Room Tip: Try to get a room with quiet neighbors: the walls are papermade.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Triper_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia D, Менеджер по обслуживанию клиентов at Nevsky Forum Hotel, responded to this review, 8 September 2013
Dear Triper_07,

Thank you so much that you found a time to write a review about your recent stay in our hotel.
Let me make some comments on your statements.
1) We do realize that we have some problems with noise in several rooms. But it just in 3 rooms. In near future we have a plan to make reconstruction in these rooms.
2) About music in the restaurant during the breakfast - we took into consideration this request.
3) Windows in all rooms can be open. The guests just need to ask a special handle for it at the reception desk. Our staff always ready to help.
4) Our hotel has two types of curtains - curtains with a black-out effect we use in rooms that overlook the south, and not as thick curtains we use in all the other rooms. We have this type of curtains for several years already and it is so strange and sad to hear that you had problems with sleeping at period of white nights because no one ever told us about such problems.
5) It's true that our elevator is not big. The hotel situated in old building and we couldn't to put another elevator. But besides this we have also a staircase. And of course our porter can help with luggage.
6) An air conditioner in our hotel do not work on heating (except 3 rooms), but you can always ask at the reception to bring you a heater and even extra blanket if you need it.
I am sorry about all inconveniences and really hope that you have had a chance to enjoy our amazing city.

Best regards,
Julia Dolgova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 25 August 2013

The staff was very attentive at all times. The premises are very clean, the reception was always on the alert to cater all our needs. Guests can enjoy complementary tea or coffee at any time of the day. The hotel is situated on Novsky Prospect which is the most important road in St. Petersburg. Three small issues, but really not preventing me to book again this hotel. Shower drainage a bit slow. On the day of departure the reception did not allow late checkout for a couple of hours so I had to leave the room at 12:00 sharp.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nsiotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 22 August 2013 via mobile

Very good small hotel in excellent location strait on central avenue and about half an hour walk from the Hermitage. We took the Design Room and it was excellent and so were the bathroom and the amenities. Very good and responsive staff. Could improve Breakfast selection and freshness of vegetables. Access from street has stairs so it is Not suitable for limited access people. Modern rooms in an old building.

Stayed August 2013, travelled as a couple
Helpful?
Thank Michaelbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 August 2013

The Nevsky Forum Hotel is a great hotel located just a short walking distance from the train station in St. Petersburg, Russia. Every staff member goes beyond the call of duty to provide each guest with all the conveniences to make their stay a memorable one and worry free. Coffee, tea, cappuccino, and champagne flow freely to make guests comfortable and relaxed. The rooms are very clean, adequate size, and they even have heated washroom floors to add to the comfort when stepping out of the shower. The staff is competent in arranging dinner reservations and negotiating the correct price for a taxi to the location. The taxi will be awaiting in the inner courtyard at the time of your request. The staff is knowledgeable about advising guests on tourist sites if one prefers to venture out on their own. WiFi worked perfectly throughout the hotel. This is a great choice for anyone wanting to experience the ambiance of Russia, outside of a large commercial hotel. Its charm and professionalism makes you feel as if you are staying with family or friends! Great value for what it offers!

Room Tip: Ask for a room on the second floor...it is only steps away from the front desk and the restaurant La...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia D, Менеджер по обслуживанию клиентов at Nevsky Forum Hotel, responded to this review, 22 August 2013
Dear Karca,

Thank you so much for your positive comments about your staying at Nevsky Forum Hotel.
We are always pleased to know our guests enjoy their staying and are satisfied by the service provided.

Hope to see you again at our hotel!

Best regards,
Julia Dolgova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nevsky Forum Hotel

Property: Nevsky Forum Hotel
Address: Nevskiy Ave., 69, St. Petersburg 191025, Russia
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#2 Family Hotel in St. Petersburg
#4 Business Hotel in St. Petersburg
#8 Romantic Hotel in St. Petersburg
#11 Luxury Hotel in St. Petersburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Nevsky Forum Hotel 4*
Number of rooms: 29
Official Description (provided by the hotel):
The hotel has central location that is hard to beat. Placed on the city's main street the hotel is surrounded by major attractions, shops, restaurants. The metro is just round the corner and Moscow railway station is in 10 min. walk. Inside the hotel you find original and cozy interiors, comfortable rooms that meet the standards of the most exigent travelers. Complimentary Wi-Fi and parking, own restaurant can be also convenient options for the rest. ... more   less 
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Also Known As:
Hotel Nevsky Forum
Nevsky Forum St Petersburg

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