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“Nice hotel”
Review of Nevsky Forum Hotel

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Nevsky Forum Hotel
Ranked #17 of 359 Hotels in St. Petersburg
Certificate of Excellence
Reviewed 11 October 2013

Nice hotel, very close center, nice staff, restaurant and bedrooms must be refresh (some nice light colors would be good !!) but anyway its one of the best ratio in Saint petersbourg .................

  • Stayed: October 2013, travelled solo
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2  Thank michelalex06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NadyaChashchina, Operational director at Nevsky Forum Hotel, responded to this reviewResponded 14 October 2013

Dear michelalexCannes!

Thank you very much for your review, we appreciate it!

Our hotel was opened 7 years ago and you’re right - it is time to update. Now, when low season starts, we have an opportunity to refresh our rooms, lobby and the entrance.
We will be glad to see you at Nevsky Forum hotel again to evaluate our innovations ;)

Best regards and safe trips,
Nadya Chashchina,
Operational director

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163 - 169 of 760 reviews

Reviewed 8 October 2013

So lucky that we chose Nevsky Forum as the hotel in our whole 5 days stay in St. Peterburg. This is the best choice we've ever made in Russia actually! The location is good, very convenient to each visit places. The environment, rooms, canteen...everything is clean, tidy and perfect! Staff is very kind, patient and helpful, always ready to provide advice to customers. Breakfast is also good, but may supply more typies of foods.
In a word, everything is super satisfied and wonderful! I will recommend my friend this hotel for stay when they'd visit St. Peterburg.

  • Stayed: September 2013, travelled with friends
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Thank Vioan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

My wife and I recently spent 3 days in Saint Petersburg. The Nevsky Forum Hotel was a perfect choice for us. 15-20 minute walk to most of the major sites. The staff was fantastic - offering assistance in securing transfers to and from the airport, taxis, and private tour guide. The hotel has a great restaurant attached to it - offering excellent food and breakfast buffet.

We were even brought a bottle of champagne to our room for the "inconvenience" after a fire alarm accidently went off!!

Room Tip: Choose a room facing away from Nevsky Prospekt, which is a busy, city street.
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  • Stayed: September 2013, travelled as a couple
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1  Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

Hotel is placed in the best location that it could be. Metro station is just when you leave hotel door. Staff is very helpful and friendly. There are a lot of possibilities for breakfest - you cannot leave hungry. We spend there nice days and made our visit in Petersburg more memorable.

  • Stayed: August 2013, travelled with family
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1  Thank mbusz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

Very good hotel for a business trip in a convenient location. Small, single bed room but more than sufficient for 'just sleeping'.
All members of the staff are young and still in the 'learning phase', but always extremly friendly and helpful.
The only 'not so good' was the breakfast.

  • Stayed: September 2013, travelled on business
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Thank Susanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

I cannot believe this hotel has such high ratings on Trip Advisor and many other signts. I arrived at the hotel only to find it looked like a haunted house. The front door was torn apart and there was a long set of steps that needed to be climbed to get to the front desk. As if that wasn't a bad enough start, when I opened the door to the room I was shocked. The wallpaper was ripped all over and coming off at all the seems. The floor was dirty and sticky. There is NO mattress on the bed. There was a 2 inch pad covered in a sheet. There was NO queen size blanket! There were 2 twin sized small blankets so you could not cover yourself and you companion. I can go on and on about how horrible the room and hotel was. I checked out as soon as I could talk to the manager in the morning. When I was told to grab some breakfast in their restaurant before the manager arrived I was about to eat my eggs and noticed a wall anchor in my eggs. Crazy!

Someone from Trip Advisor needs to visit this property and I guarantee they will no longer represent this hotel.

I didn't even get to mention that the location is the worst in the city. Furthest from all the sights.

This is truly a 2 star hotel at best.

Room Tip: Do NOT stay here
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  • Stayed: September 2013, travelled with friends
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Thank Neilgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia D, Менеджер по обслуживанию клиентов at Nevsky Forum Hotel, responded to this reviewResponded 17 September 2013

Dear Neilgr,

Thank you for your review.
Our hotel is situated in an old building on the main street of the city - Nevsky prospect.
So we are frequently forced to make all sorts of restoration activities in order to maintain its proper condition.
It's true that after you pass the entrance you immediately face the stairs but we do our best to inform our guests that they can use the elevator from the first floor to get to the lobby.
I am really sorry that you found our beds uncomfortable. You could contact reception regarding the bed - we would offer you to give one big blanket.
I am sorry about all inconveniences and really hope that you have had a chance to enjoy our beautiful city.

Best regards,
Julia Dolgova
Front Office Manager

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Reviewed 10 September 2013

We just returned from St. Petersburg where we stayed at the Nevsky Forum Hotel. I am glad we read the TripAdvisor reviews and went with this hotel. From the moment we arrived to when we left we were treated so warmly that it started our trip to St. Petersburg on such positive note that St. Petersburg is now one of our favorite cities in Europe.

Svetlana and Masha at the front desk warmly greeted us when we checked in and remembered it was our 15th wedding anniversary. Whoever hires staff at the Nevsky Forum knows their job because Svetlana and Masha were some of the best hotel staff we have ever met – anywhere. Their English was fantastic and they were extremely helpful in telling us about the city and arranging things to do. They also seemed genuinely happy to see us and have us experience their city. The concierge also arranged ballet tickets for us at a modern ballet show. If you will be in St. Petersburg this fall we highly recommend seeing Rodin at the Alexandrinsky theater.

Alexander the doorman / security guard / bellhop, who did not speak English – although taught me some Russian words - was warm and friendly and kept the trip going on a strong note.

The rooms are simple and clean with that 1960s – 70s architecture – so you’re not going to get 18th century opulence or ultra-modern and simplistic. What was the most important to us was location and clean and we got both. We did not have any sound issues. You're in the center of the city on a major street so it was not "in the country" quiet either but same, if not quieter, than the sound levels we experience living in downtown Chicago.

We do recommend a guide for touring the city as they can get you in the Hermitage a lot faster and, for our trip to Peterhof, was able to get us a semi-private tour. If you need that person’s email, please contact me.

On a final note, I highly recommend taking the time to learn the Russian alphabet before going to Russia as many of the words are phonetic and the English equivalents are easily recognized. Even after a day we were able to read “Café”, “Market”, and most importantly, the street signs.

  • Stayed: September 2013, travelled as a couple
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Thank gmjordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nevsky Forum Hotel

Address: Nevskiy Ave., 69, St. Petersburg 191025, Russia
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#2 Family Hotel in St. Petersburg
#4 Business Hotel in St. Petersburg
#8 Romantic Hotel in St. Petersburg
#14 Luxury Hotel in St. Petersburg
Price Range: £35 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nevsky Forum Hotel 4*
Number of rooms: 29
Official Description (provided by the hotel):
The hotel has central location that is hard to beat. Placed on the city's main street the hotel is surrounded by major attractions, shops, restaurants. The metro is just round the corner and Moscow railway station is in 10 min. walk. Inside the hotel you find original and cozy interiors, comfortable rooms that meet the standards of the most exigent travelers. Complimentary Wi-Fi and parking, own restaurant can be also convenient options for the rest. ... more   less 
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Also Known As:
Hotel Nevsky Forum
Nevsky Forum St Petersburg

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