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“Mixed blessings”

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Holiday Inn St. Petersburg Moskovskiye Vorota
Ranked #56 of 334 Hotels in St. Petersburg
Certificate of Excellence
Royal Tunbridge Wells, United Kingdom
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Mixed blessings”
3 of 5 bubbles Reviewed 4 October 2013

We found this hotel to be very clean and bright and the rooms were very comfortable with tea making facilites and free water, which was an added bonus. The staff were mostly very helpful and friendly. The location of this hotel next to the Metro station was very handy. However, the breakfast was chaos and if some of the food ran out it took a long time to be replenished. We also had dinner here and I have to say that they tried hard but some of the combinations were very strange and very often the food was luke warm. There was also a supermarket next door that we found ourselves visiting quite often.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SSudlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn St. Petersburg Moskovskiye Vorota, responded to this review, 22 October 2013
Dear SSudlow,

Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the fine location of our hotel in the area and found our staff to be friendly and helpful. We would like to apologize you were not satisfied with our food selections. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,203 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
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English first
Belfast, United Kingdom
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 2 October 2013

We found the rooms clean, well appointed and stocked. The bed was comfortable and the room spacious though our TV had poor sound quality. There was free wifi in the lobby with lots of seating.The breakfasts were very crowded as we battled our way to the buffet points though the choices of food were excellent. The hotel is situated next to a supermarket and near the metro, there are also some eating places nearby.

Room Tip: We had a room on 17th floor with great views over the city.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ewsel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuba City, California
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 1 October 2013

This hotel was what you would expect from the chain: decent sized rooms, coffee & tea maker in the room, including 2 *free* bottles of water, ironing board, & large buffet breakfast. The Metro was just a few steps away, as was a supermarket & several restaurants. While we were in a no-smoking room, smoking was allowed in the restaurants & cafe, which made it hard to eat at the hotel once a large convention arrived. As others have noted, the high speed internet in the room was expensive, but the easy solution was to go down to the lobby where it was free & there were seats & desks for that purpose.

Room Tip: The building is like a labyrinth, so choose a room close to the elevator unless you want your mornin...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LadyMarion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, Virginia, USA
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 September 2013

Nice hotel. The Rooms were clean and well kept. All of the staff that I dealt with were professional. The breakfast that was included was pretty good. Overall my only issue was that the "tourist" area wasn't very close. It was about 1000 rubles to St. Isaac's Cathedral (well worth it, but the cab drivers...wow!!!).

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Holiday Inn St. Petersburg Moskovskiye Vorota, responded to this review, 30 September 2013
Dear Michael S,

thank you for warm words about our hotel.
You are right, taxi is pricy in our city, but in 50 meters from our hotel is a metro station. On trip costs a little bit more than half of Euro.
The very center of the city is only in a four stops away.
And central stations are really beautiful, it's something of "must see"
I hope to see you in our hotel again,

Best regards,
Eugenia Danilikhina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
2 of 5 bubbles Reviewed 27 September 2013

Being conveniently located, this hotel is always crowded with people. Be ready that your booking will be lost upon arrival, be even more happy after discovering it after half an hour in the waiting line. Sometimes the room may be cleaned in the late afternoon, and I was never sure it had been properly sanitized ever. Ah, they even forgot to bring me a shaving kit. So, you get no service for the significant price. Never again, Holiday. Thank you for the worst holiday I ever had.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bad_belkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Holiday Inn St. Petersburg Moskovskiye Vorota, responded to this review, 30 September 2013
Dear Bad_Belkin,

I was very upset to read your comment about your stay in our hotel.
And frankly speaking I don't understand what was wrong.
Your reservation was lost. For this can be many reasons and 75% of these reasons are out of hotel responsibilities. I would be very pleased to know some more details about your stay to check what has happened.
You've posted your review in the end of September, I guess You were here in September as well. Yes, it was a very busy period for us with a lot of congresses and early check ins. Unfortunately we had to postponed guest in house service to later hours on some days.
I'm very sorry that my colleagues forgot to bring you a shaving kit.
Again, unfortunately I can't do any investigation and make any correction work because I have no details.
We pay a lot of attention to our service quality and I would be happy to know all other reasons of your disappointment and so low evaluation of our hotel.
To react accordingly and to make any necessary corrections I need more details - date of your stay, your name or your room number.
You will help me a lot if you find a minute and write me an email with this information.
Hope to see you again in our hotel,

General Manager
Eugenia Danilikhina
gm@hi-spb.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 26 September 2013 via mobile

We stayed here as part of a tour group. The hotel is clean with comfortable rooms. The beds were very comfortable. We ate at the breakfast Buffett which had many offerings. It was very good but crowded. The hotel staff was very friendly. The price for high speed internet in the room was pricey so I used the free wifi that was available in the lobby. The hotel is located by the metro. It is 4 stops to Nevsky Prospekt on the blue line.There are also some restaurants nearby. We ate at the Studio Pizza twice during our 3 day stay. There is a grocery store right next door to the hotel. Some in our group bought rotisserie chicken and wine for dinner there. The elevators are busy but we didn't have any long waits. There are 2 ATM machines in the lobby. The gift shop was very reasonably priced with a wide variety of souvenirs and toiletries. We had a very pleasant stay and would not hesitate to stay here again.

Stayed September 2013, travelled with family
Helpful?
Thank Oceantrainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 18 September 2013

It was a comfortable stay for two nights.
Assistance and service from reception was good.
There are ATM's in the lobby which you can exchange your Euros or Dollars for local currency.
I found the soveniers at the little shop in the hotel was not badly priced, most items were cheaper than elsewhere in the city centre.

It is quite a distance from the city centre, but the Metro is across the road from the hotel; it is approximately 7-10min train ride to the city centre.
There is also a supermarket adjacent to the hotel.

I did not eat at any of the hotel restaurants, but did order room service, and that plate of food was thoroughly enjoyed - there is a service charge for room service though (a bit of a rip off, I think).
I also tried out the pizza/pasta place which is situated in between the hotel and the Metro. Pizza and pasta meals were good.

There is also a shopping complex further past the Metro, a few more blocks down, with a McDonald's, another supermarket, and a cute little coffee shop (nice for breakfast).

Overall stay at the Holiday Inn was pleasant.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aurora M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn St. Petersburg Moskovskiye Vorota

Property: Holiday Inn St. Petersburg Moskovskiye Vorota
Address: Moskovskiy Ave., 97A, St. Petersburg 196084, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
#30 Business Hotel in St. Petersburg
#40 Luxury Hotel in St. Petersburg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn St. Petersburg Moskovskiye Vorota 4*
Number of rooms: 557
Official Description (provided by the hotel):
The Holiday Inn St. Petersburg-Moskovskye Vorota in Russia is a brand new hotel and conference centre perfectly situated in the central part of the city, on Moskovsky Prospect connecting the city centre with Pulkovo airport. With the Moskovskye Vorota metro station across the road, the hotel is only 4 stops from all major attractions: the Hermitage, St Isaac s Cathedral, Church on the Spilled Blood, the Russian Museum, the Peter & Paul Fortress and the Mariinsky theatre. The hotel is approx. 20 min. by taxi from the Pulkovo Airport and also 20 min. by metro from the Moskovsky Railway Station. Downtown businesses are minutes by car while others are just within a short drive! The Holiday Inn St. Petersburg-Moskovskye Vorota hotel has 557 spacious Standard, Executive, Deluxe rooms and Suites. All rooms come with great beds, an in-room safe and high-speed internet access. The Congress Hall holds capacity for up to 1000 people. It includes 13 meeting rooms and a special banquet Restaurant; ideal for any type of event! On-site restaurants include: Steak House Korova, Chernikov Fusion and the Rodchenko Bar in the lobby. The Holiday Inn St. Petersburg-Moskovskye Vorota hotel offers Business Centre services and an on-site Health & Leisure. In case you come by car, the hotel provides a large parking! ... more   less 
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Also Known As:
Holiday Inn St. Petersburg Moskovskye Vorota Hotel St. Petersburg

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