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Holiday Inn St. Petersburg Moskovskiye Vorota
Ranked #62 of 358 Hotels in St. Petersburg
Reviewed 12 November 2013

Hotel lovely very near the Metro, rooms very clean and comfortable. Staff very helpful could not fault anything about this hotel,it made my stay in St Petersbury very enjoyable. As I stayed in November maybe it was not as busy but breakfast was very good, Staff clear tables too quick.You may get up to get something else and when you come back to your table everything has been taken away, very annoying and ready to pounce when you finish with a plate or cup.

  • Stayed: November 2013, travelled solo
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1  Thank 229Elizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Holiday Inn St. Petersburg Moskovskiye Vorota, responded to this reviewResponded 19 November 2013

Dear 229Elizabeth,

thank you for choosing our hotel!
It was a great pleasure to read your review about your stay.
Thank you for warm words,
We've made a training for restaurant employees regarding table cleaning.
Thank you for your comment, it helps us to improve our service.
We will be happy to see you in our hotel again!

Kind regards,
General Manager
Eugenia Danilikhina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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167 - 173 of 1,286 reviews

Reviewed 26 October 2013 via mobile

Hotel is ridiculously close to the metro station so that is a big plus. Affordable also. Clean rooms. But service can be slow. I had dinner at the bar off the lobby and the staff told me it would be a half hour to receive my requested side of mayo bc there were not enough staff to allow someone to take a break and run upstairs to the kitchen to get it. Seriously, that is THE single most unreasonable comment I have ever heard from hotel staff and it really pissed me off thaty choice was to forgo mayo or have my food go cold while I waited.

  • Stayed: October 2013
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1  Thank jenniparks76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn St. Petersburg Moskovskiye Vorota, responded to this reviewResponded 12 November 2013

Dear jenniparks76,

Thank you for taking the time to provide us with your feedback. We regret any inconvenience you experienced due to the level of staff service received. Kindly be assured that this matter will be looked into and definitely be acted upon. We take comments such as yours very seriously and please be assured that we will continue to work hard to improve.

Again, than you for your comments. We truly hope there will be an opportunity for you to return to our property and let us provide you with the service you expect and deserve.

Sincerely,

Zelyn N
Case Manager
IHGCare

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Reviewed 24 October 2013

We stayed in Holiday Inn Moskovskye Vorota in St Petersburg during our trip to Finland and Russia; and I must say, this one was the best of the 3 hotels we stayed at.
The hotel room was comfortable, big bed guaranteeing a very good sleep; Spacious!
The reception people try to help you and are above average concerning the willingness of help of Russian People, which is good.
Second, the hotel location is also great, 2 mins walk to Moskovskye Vorota Metro, which is 3 stations away from Nevsky Prospekt, the main street of St Petersburg. There is also a supermarket just next to the hotel open 9-23, where you can but goodies and water.
The breakfast was not bad, although a lack of cheese was a bit disappointing; let's say basic for breakfast, which is the main room for improvement.
Overall, very satisfied of the hotel; so keep it up ! :)

Room Tip: Higher levels are always better.
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  • Stayed: October 2013, travelled as a couple
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1  Thank Eren O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Holiday Inn St. Petersburg Moskovskiye Vorota, responded to this reviewResponded 19 November 2013

Dear Eren O,

thank you for your choice and thank you for your time spent on a writing of your nice review,
it a was a pleasure to read it.
We do our best to improve our services and to meet expectations of all our guest.
We will be happy to see you again in our hotel!

Kind regards,
General Manager
Eugenia Danilikhina

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Reviewed 22 October 2013

As you would expect from a Holiday Inn this is a clean and well appointed hotel right in the middle of the city, I was upgraded to a suite upon arrival and more than impressed by the courtesy of staff all of whom spoke English. Breakfast is a bit of a bun fight especially before 8:00 but food good and coffee strong.

Stayed: October 2013, travelled on business
Thank Robinetri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Holiday Inn St. Petersburg Moskovskiye Vorota, responded to this reviewResponded 19 November 2013

Dear Robinetri,

thank you very much for choosing us and also for your time spent on writing your nice review.
It was a great pleasure to read it.
Regarding breakfast we are looking for some new oportunities how to arrange it avoiding crowds.
We will be happy to see you, your friends and family inour hotel again.

With best wishes,
Eugenia Danilikhina
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

I flew to St Petersburg en-route to Murmansk on a recent business trip. I booked the Holiday Inn as a last resort and I was pleasantly surprised. I found the hotel to be in an excellent location for business meetings and easy access to the metro. The hotel also offered exceptional value in their room rates. I was delighted when I was upgraded to the 17th floor with exceptional views of the city skyline. On check out the staff were understanding of my late flight and gave me a 2PM check out. Command of English was well above average with most staff including waiters and the hotel's own restaurants.

Room Tip: Arrange an airport pickup when arriving in St Petersburg. Once at the Holiday Inn the blue line stat...
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  • Stayed: October 2013, travelled on business
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Thank Larin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

Holiday Inn is located on Moscow Avenue, close to business districts. Breakfast can be improved (too many people reduces the service and quality level). Rooms are spacious and confortable. One morning I was awaken by a different guest trying to enter my room. When I announced this to the hotel reception this case got immediate attention from both the security department, IT department and general manager. It turned into a positive experience whereby top management really put time and energy to investigate what later turned out to be an administrative error by the reception staff. I will be back here, since I know that management cared and will care about its guests security !

  • Stayed: October 2013, travelled on business
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Thank 72Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

I stayed here recently as part of a tour group. The hotel is immaculately clean. Rooms are spacious with tea making facilities and very comfortable beds. Bathroom floor is heated, lovely! Toiletries are replenished daily. Breakfast can be very busy but there is something for everyone. Location is good with a supermarket, metro and good Italian restaurant within a few minutes walk. All in all a good place to stay.

  • Stayed: September 2013, travelled as a couple
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2  Thank rory01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy_bird_11, General Manager at Holiday Inn St. Petersburg Moskovskiye Vorota, responded to this reviewResponded 15 October 2013

Dear Rory01,

Thank you very much for your wonderful review!
We will be happy to see you again!

With kind regards,
General Manager,
Eugenia Danilikhina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn St. Petersburg Moskovskiye Vorota

Address: Moskovskiy Ave., 97A, St. Petersburg 196084, Russia
Phone Number:
Region: Russia > Northwestern District > St. Petersburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
#30 Business Hotel in St. Petersburg
#42 Luxury Hotel in St. Petersburg
Price Range: £58 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn St. Petersburg Moskovskiye Vorota 5*
Number of rooms: 557
Official Description (provided by the hotel):
The Holiday Inn St. Petersburg-Moskovskye Vorota in Russia is a brand new hotel and conference centre perfectly situated in the central part of the city, on Moskovsky Prospect connecting the city centre with Pulkovo airport. With the Moskovskye Vorota metro station across the road, the hotel is only 4 stops from all major attractions: the Hermitage, St Isaac s Cathedral, Church on the Spilled Blood, the Russian Museum, the Peter & Paul Fortress and the Mariinsky theatre. The hotel is approx. 20 min. by taxi from the Pulkovo Airport and also 20 min. by metro from the Moskovsky Railway Station. Downtown businesses are minutes by car while others are just within a short drive! The Holiday Inn St. Petersburg-Moskovskye Vorota hotel has 557 spacious Standard, Executive, Deluxe rooms and Suites. All rooms come with great beds, an in-room safe and high-speed internet access. The Congress Hall holds capacity for up to 1000 people. It includes 13 meeting rooms and a special banquet Restaurant; ideal for any type of event! On-site restaurants include: Steak House Korova, Chernikov Fusion and the Rodchenko Bar in the lobby. The Holiday Inn St. Petersburg-Moskovskye Vorota hotel offers Business Centre services and an on-site Health & Leisure. In case you come by car, the hotel provides a large parking! ... more   less 
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Also Known As:
Holiday Inn St. Petersburg Moskovskye Vorota Hotel St. Petersburg

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