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“Personalized Care at Every Turn”

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Rossi Boutique Hotel & SPA
Ranked #22 of 362 Hotels in St. Petersburg
Certificate of Excellence
Reviewed 28 June 2011

The Rossi Hotel is one of the best located hotels in St. Petersburg, close to one of the main streets, Nevskiy Prospekt, and around the corner from some of the best theaters and parks in the area. But what we loved most about the hotel was its level of personalized care. From the moment we checked in to the minute we left, they knew us and catered to us as if we had moved in to a new home. Every personnel member met us with a smile, held the elevator for us, reminded us about time schedules, hand delivered packages we were expecting, and even left us with parting gifts! My family and I were enjoyed every luxury possible at this hotel at a very affordable price and we would recommend this hotel and its staff to anyone visiting St. Petersburg.

Room Tip: Rooms at the end of the second and third floors.
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  • Stayed: June 2011, travelled with family
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2  Thank EWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana_Azaryeva, Guest Relations Manager at Rossi Boutique Hotel & SPA, responded to this reviewResponded 30 June 2011

Dear Sir,

Thank you for your review and positive comments. It was aslo a pleasure for us to meet your family; we are very glad that you have chosen Rossi and stayed with us. I hope you had a nice time in St. Petersburg and we will be pleased to see you again on your next visit to our City! Have a nice summer!

With warm greeting from St. Petersburg,

Svetlana

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371 - 377 of 853 reviews

Reviewed 22 June 2011

The Rossi Hotel is an excellent hotel located within a 10 minute walk to Nevsikyy Prospekt in St. Petersburg. The hotel has a great view of the Fontanka River and is a short walk to many historical sites (Kazan Cathedral, Church on Spilled Blood, Catherine the Great Statue, and others) as well as shops and food choices. As for the hotel itself, the rooms have a modern twist with an excellent bathroom and comfortable bed. The closet space was lacking, but manageable. A continental breakfast, which was quite good and complete, is served in a restaurant downstairs connected to the hotel. The hotel staff is very friendly and attentive and made my wife and I feel very much at home. Our tour company delivered several tickets and messages to us through the staff and we were kept very comfortable and well informed. Upon our departure, the friendly hotel staff many whom we came to know by name, gave my wife a rose and me a minbar-sized bottle of vodka. Small gestures, I know, but enough to leave a lasting impression. Highly recommend this hotel.

Room Tip: Ask for a corner room as they are generally large.
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  • Stayed: June 2011, travelled as a couple
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2  Thank bchotpotato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossiBoutiqueHotel, General Manager at Rossi Boutique Hotel & SPA, responded to this reviewResponded 27 June 2011

Dear Sir,

Many thanks for staying with us and your hotel review. It is a pleasure to meet you.
Thank you for the detailed description you provided and valuable information.
My colleagues are pleased with your compliment and send their best regards to you in return. We are really glad that you and your wife enjoyed your stay and liked our small gifts.

We will be really glad to see you again! Do not hesitate and contact us on your next trip to St. Petersburg.

Kind regards,

Sergey

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Reviewed 21 June 2011

My friends and I wanted to make sure our last hotel in Russia was memorable, in a good way, and we were so happy we selected the Rossi Hotel in St Petersburg. The rooms were nicely done and very comfortable and the staff were all extremely helpful and fantastic. We wished we could have stayed at this hotel longer. The location was perfect - within walking distance of many of the sights but away from the main strip so that it was quiet in the evenings. They even had good WiFi connection (which was definitely not a given in Russia). We also had breakfast and dinner in their restaurant and both meals were very good. We were a bit apprehensive when we saw the very extensive dinner menu (we thought it might be a case of trying to appeal to too many tastes on one menu) but everything we had was very good. They were also able to easily arrange transportation for us to the airport and to the theatre (we were short on time) and that was a relief. The driver was great too. We would definitely recommend this hotel to anyone visiting St Petersburg.

  • Stayed: May 2011, travelled with friends
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3  Thank Yuki_in_TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossiBoutiqueHotel, General Manager at Rossi Boutique Hotel & SPA, responded to this reviewResponded 27 June 2011

Dear Madam,

Thank you for staying with us and reviewing our hotel. We appreciate the time you spent to share your experience. I am very glad that you enjoyed your stay with us and that your trip to St Petersburg was pleasant.

We all look forward to welcoming you back to our hotel.
Warm greetings from my colleagues!

With best regards,

Sergey Bulzov

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Reviewed 7 June 2011

As per the title, I was in 313 and just like some others, the room was really too small as a double. I was a single so it was fine. The bed was jammed in between two walls and a window. The rest was terrific, great breakfast, great attention, nice bar area, clean room, and good spacious and perfect bathroom. Clean towels, good bed, really handy for the main drag - Nevsky. 1000 roubles to the airport = £20. No down side for me.

  • Stayed: June 2011, travelled on business
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4  Thank jimmydash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossiBoutiqueHotel, General Manager at Rossi Boutique Hotel & SPA, responded to this reviewResponded 8 June 2011

Dear Sir,
Thank you very much for the time you devoted to reviewing our hotel.
We are glad that you mentioned a lot of positive things about your stay with us.
As for room size – we have tried to make the best out of the space given us by historic peculiarities of the building, providing each room irrespective of its shape and design with equipment necessary for everyone’s stay. If you have any suggestions of how we can utilize the space in a better way, you are welcome to provide feedback, I would highly appreciate it. Please, do not hesitate ещ contact me by phone or e-mail.
We look forward to seeing you on your next visit to St.Petersburg!
With best regards,
Sergey Bulzov

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Reviewed 2 June 2011

My husband and I discovered that we could walk to practically everything in St. Petersburg from the Rossi Hotel. The front desk staff simply could not have been more helpful. They helped us with finding restaurants, getting transportation, Russian phrases, and even laundry.

  • Stayed: May 2011, travelled as a couple
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3  Thank truthfulperson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossiBoutiqueHotel, General Manager at Rossi Boutique Hotel & SPA, responded to this reviewResponded 8 June 2011

Dear Madam,
Thank you very much for staying with is and your hotel review.
Indeed, we are in walking distance of many tourist attractions in St.Petersburg. If you are not afraid of walking – you may discover many places of interest starting from here. If you have a list of attractions to visit, my colleagues will help you to find the route.
Your opinion about the hotel personnel is very important for us, and we take your words as a compliment. Warm greeting (Boljshoi privjet) from my colleagues at the front desk.
We would be really glad to see you again!
Sincerely yours,
Sergey

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Reviewed 12 May 2011

Dear Svetlana,
A very special thank you for the wonderful care that you gave us during our visit to your beautiful hotel, city and country. You were so friendly, cheerful and helpful which made us feel very special. Our upgrade to the Presidential Suite was greatly appreciated and added to the enjoyment of our stay. Please extend our thanks to your colleagues.
We were overwhelmed when we received the magnificent roses and vodka from you when the taxi took us to the train station. This was a beautiful gesture, and a lovely end to our stay in St.Petersburg.
Our stay with you was the highlight of our entire visit to Russia.
The next stages of our holiday were great fun – The Trans Siberian Express, Ekaterinburg and Tyumen. It was fascinating for us to see where our daughter Tammy lives and worked in Tyumen, and to meet her friends there (we also celebrated her birthday with her).
It was an amazing holiday for us.
Thank you for making it special.
I add a couple of photos – you will laugh again at the sleeping one!!
With very warm thanks and best wishes,
Alex, Linda and Tammy Bishop

Stayed: April 2011, travelled with family
3  Thank BwanaB49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svetlana_Azaryeva, Manager at Rossi Boutique Hotel & SPA, responded to this reviewResponded 13 May 2011

Dear Alex, Linda and Tammy,

Thank you for your warm words to me personally and to our team. To confess, the majority of us treat it not as work but as a life style. I am really glad that you have got positive impressions of your trip and sincerely hope that you make stay at Boutique hotel “Rossi” a good tradition. We are all impressed by your daughter’s bravery, as she has chosen a severe region to live.

Thank you for the photos. It was nice of you to send them, we were laughing a lot. From your permission, we are placing them to our memory album.
.
Greetings from Rossi team; we look forward to welcoming you back one day again.

Have a great summer!

With best regards,

Svetlana.

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Reviewed 5 May 2011

The staff went out of their way to ensure a perfect stay and offered help beyond their duties. The standard of service was on par or even exceed some 5 star hotels. Rooms were comfortable and clean but may be a bit over-heated with strong central heating and west-facing windows.

  • Stayed: April 2011, travelled as a couple
    • Value
    • Location
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3  Thank chrisyipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossiBoutiqueHotel, General Manager at Rossi Boutique Hotel & SPA, responded to this reviewResponded 6 May 2011

Dear Sir,

Thank you for staying with us and your comments.
I appreciate your contribution and complimenting our service quality.
As for central heating – true, it is still on in the entire City. We were lucky to have some sunny days, however now the weather is really bad and it is abnormally cold outside for this time of the year, so central heating is rather an advantage now. Besides, every room is equipped with individual air-conditioning system, and our receptionists are ready to help tuning it up.

I hope you had a wonderful time in St. Petersburg and we all would be really glad to welcome you back!

With best regards,

Sergey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rossi Boutique Hotel & SPA

Address: Reki Fontanki Emb., 55, St. Petersburg 191023, Russia
Region: Russia > Northwestern District > St. Petersburg > Nevskiy
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #22 of 362 Hotels in St. Petersburg
Price Range: £44 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rossi Boutique Hotel & SPA 4*
Number of rooms: 50
Official Description (provided by the hotel):
Boutique Hotel Rossi is situated beside the Fontanka River amidst impressive architecture ensemble of Zodchego Rossi Street, within 5 minute's walk of Nevsky Prospekt, the Alexandrinsky theatre, the Gostinny Dvor shopping mall and the Metro. Every room has its own unique design and fully equipped for comfortable stay: individual air-condition, flat screen TV set, safety box, minibar. Free Wi-Fi internet access is available in every room of the hotel. ... more   less 
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