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Ibis St. Petersburg Centre Hotel
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Reviews (1,358)
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An Accor traveller
Moscow
11
Reviewed 8 January 2011

  • Stayed: January 2011, travelled with family
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Accor traveller
St Martin D' Heres Cedex
1
Reviewed 17 November 2010

  • Stayed: November 2010, travelled on business
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 1 November 2010

The Ibis chain specializes in low cost accommodations. The Ibis in Saint Petersburg feels newly renovated. Rooms were very clean, if a bit spartan. Beds were hard and uncomfortable. Be sure to check whether breakfast is included; when we checked in we were told it was, but the next morning we were charged almost $15 each. The location is great is you’re arriving late at night by train, just a quick five minute walk from the station. St. Petersburg is full of great places to stay; unless you need to be next door to the train station you can do better than the Ibis.

  • Stayed: September 2010, travelled with friends
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3  Thank jeffHalifax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomasLonga, General Manager at Ibis St. Petersburg Centre Hotel, responded to this reviewResponded 10 November 2010

Thank you very much for your time to write your review.
Of course, there is always chance to do better and we are glad you shared your opinion with us.
It just help us to improve our services.
I do agree, that Ibis brand is specialized for not expensive accommodation (it is actually first 3* branded hotel chain in Russia), but always with full service and even with services, that you might expect in much more expensive hotels (free wi-fi in rooms, breakfast from 4:30 till 12:00 etc.)
Anyway, thank you once more for your feedback.
Tomas Longa

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Reviewed 10 October 2010

I spent 3 nights during last New Year Eve in Ibis St.Petersburg (31 Dec 09 till 3Jan 10). Seems like this year i will be back again for the sam dates. Location is quite good, nearest metro station is within 5-7 min walk, if you want to reach Nevsy Prospect, it will take you around 7-10 min. This year a huge shopping center Galeria will be opened within 5 min from hotel, so it could be really nice. Receptionist during my visit was extremely nice and helpful, rooms are standard Ibis, the only complaint about the room is mattress, was hard for me and my sleep wasnt so nice as some other Ibis hotels in Europe, my this place still is a good value for money. Breakfast is expensive and almost no choice, even less than my othe experiences in some Ibis hotels. For this money you can eat somewhere else. I had a small problem in a restaurant, a woman that was on duty that days, was really rude and unfriendly, she really made me angry, just one moment, i was near the coffee machine, and she was just near at that moment i asked: Sorry, when can i take a sugar? And the tone of her reply (like a rude soviet woman worker), was awful: Sugar is ON THE TABLE! LOOK, CANT YOU SEE THIS?? I was shocked, i dont ask much and i just prefer to be polite with people myself, but i didnt expect that from Ibis personnel. I wrote a complaint while i was still there, and the reaction was immediate, i had an email and THAT woman brought me fruits, water, chocolate and pastries for breakfast :) This made me surprised. I am normal guy and i dont ask much, but i am always polite with people and expect the same. So this was the only down during my visit, this year i will be back again! Free in-room WIFI is a great plus aswell!

  • Stayed: January 2010, travelled as a couple
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3  Thank Igor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomasLonga, General Manager at Ibis St. Petersburg Centre Hotel, responded to this reviewResponded 10 November 2010

Thank you very much for your review.
We are glad to hear, you're thinking about to spend another New Year's Eve with us.
We are currently preparing big NYE party for our customers with entertainment program and rich buffet.
In case, you'll be interested, do not wait till last moment.
We will be happy to have you as our guest again.
Tomas Longa

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Reviewed 2 August 2010

We travelled to Saint Petersburg with four other friends on motorbikes and arrived at Rush Hour on a friday tea time. Staff were great although we looked wrecked, hot and scruffy having been on the motorbikes for 13 hours when we arrived. They never battered an eyelid. Receptionist immediately confirmed that we would have to share the cost of one parking space underground if we all fitted into one parking space - this we did and three bikes went into one space. Security for the underground car park was top notch which was a relief to us. Hotel was a typical ibis which we have come to expect. Basic, en suite, clean! Nice to have an ironing room and we managed to wash our clothes and get them dry. Breakfast was good. Some Russian food which we tried and some international but very substantial. Hotel very central. Just off the equivalent of our Oxford Street and the Russian people so kind. We did not have to stand many seconds with a map before some non English speaking Russian came to our aid. We were only at this hotel for two nights but would definately go back

  • Stayed: June 2010, travelled with friends
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2  Thank Julie86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomasLonga, General Manager at Ibis St. Petersburg Centre Hotel, responded to this reviewResponded 7 August 2010

Dear Julie,

thank you very much for your valuable time to write couple of words about our hotel.
We are always glad, when our guests are leaving our hotel, Saint Petersburg and Russia in general satisfied and positively surprised.
Thank you again very much for your review and I am sending on behalf of my team warmest regards from Northern Capital of Russia.
Tomas

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