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“Especially well equipped hotel”
Review of Riviera

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Riviera
Ranked #4 of 59 Hotels in Kazan
Certificate of Excellence
Reading
Level 6 Contributor
102 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Especially well equipped hotel”
Reviewed 22 June 2013

Kazan is about 60 to 90 min flight from Moscow either on Aeroflot or S7. It is hosting the 2013 Student Olympics next month. The hotel is about 40-60 minutes from the airport, dependent on traffic, and can either be reached by taxi or you can arrange a transfer with the hotel but this is not cheap, but convenient, no fighting with taxi drivers!

The hotel is on the other side of a lake/river from the old town. If you get a water side view you have a lovely view of this, see attached pictures. Just in front of the hotel there’s a large water park, with a long straight pool for length swimming, and other fun pools of various depths for adults and kids, with water slides too! If you go for a superior room, or suite, entry to these is included in the room rate but otherwise you have to pay around 350 Rubles/person/day (I think). There is a health spa etc in the grounds too.

There is an entertainment complex next door with pool bars, 10 pin bowling alley and a number of restaurants and bars. The bar on the fourth floor has a lovely view over the water to the old town for a sunset drink, but beware of the mosquitos!

The hotel itself is clean and tidy and my room had a lovely large window looking over the “lake”. The bed was a king and lovely and comfortable but the pillows were rather small and too soft for my liking. Bathroom was medium size with a walk in shower, wash basin and toilet all spotless clean, as was my room. Typical fridge with soft and alcoholic drinks etc, but I did not use them as they generally are V. expensive. Every night there was a 500 ml bottle of water for free. Unfortunately there was no tea or coffee making facilities in the room. 20MB for fee wifi usage per day in your room or free wifi in the bar and public areas.

The breakfast is served in the “Amore” restaurant, included in the room rate, had a good selection of both hot and cold foods. Fruit and yogurt or cereals for starters, ham, cheese etc too. A hot selection too with porridge, and conventional things like bacon, sausage, omelettes, breakfast potatoes, pancakes. They had fried eggs too but for the four days I had them they were always cold as mentioned in a previous report! One morning, when I had the omelette, someone said they just had the chill off them. So I don’t know if this is a “normal” Tartar thing to serve them cold or if they are just prepared very early and left to get cold. However, for them to be like this for four days makes me thing this is the normal style, but not to my liking!

The staff are friendly and helpful, but some don’t speak very much English, but they generally “nip” off to get one of their colleagues that do so its works.

An excellent place to stay if you want water sports but about 3 miles (5 Km) from town. However, this can be reached in about 15 minutes by taxi for about 150-200 Rubles (£3-4) if you want to go sightseeing. Lots of other visits on offer to monasteries etc if this is your taste.

Would I go back, maybe, but as I am not a “water baby” I might try another hotel nearer the town. However, if you or your family loves water then this could be the place for you.

Room Tip: Pay a little extra and ask to a view over the water
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pair211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
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  • French first
  • Greek first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Munich
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 June 2013

Pro:
Hotel looks good from outside, entry fee to waterpark included in room rate

Con:
Comfort rooms very small, double bed very small, employee told us that our booked comfort room means a worse room than a Standard room - this is Russian logic!
Access to the beach pools and access to Fitness Studio only free with booking of a suite.

Breakfast very average compared to International standards, for example fried eggs are served cold - again Russian logic!

At check out we had to wait nearly 15 minutes till an employee hat checked that we haven't stolen something from the room - Russian logic!

Compared to other countries, service and value for money is bad in Russia.
There is no service culture in the country.

Room Tip: Avoid comfort room, there is no comfort!
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rednaxela13Munich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York
Level 6 Contributor
134 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 March 2013

Located across the river from the main town of Kazan, this is generally a well run hotel with plenty of facilities. Whilst I stayed in March (so a bit cold and did not make use of the aqua park) I could see why this place would be good for families.

I was not that impressed with the food in the Amore restaurant, the snacks in the bar were quite good though. Breakfast was OK, but I think catered for a more local taste than I was used to (given I am not local!), though the pancakes were nice!!!

Rooms are good, decent size and the higher up you go the better the view! I would recommend trying to get a room facing the river, as the other side of the hotel looks over the car park, though if you are very high up then you still get a good view of the wider town (but nowhere near as nice as the river side views!!!!). My bathroom was very smelly from the drains. They did fix this after a day, but it returned again.

The wifi in the first two floors was slow (but free), and they charge a great deal for use of it in the rooms.

There is not that much around here (other than the water park) and a taxi ride into town will cost between 140 and 400 depending on who you use.

Room Tip: Ask for a river facing room.
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank yorktraveller_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 6 Contributor
208 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 558 helpful votes
Reviewed 31 October 2012

The hotel itself is not a top place but it is clean, nice and the staff is friendly.
The best is, as the hotel is a complex with a aqua park, entertainment center with cinemas/restaurants/pubs etc therefore there is a lot to do.
It is not in the hearth of Kazan but can be reached to Kremlin, Walking Street with not a long drive.
There are quite number of really nice restaurants and one very nice beer house inside the complex.
It also have a beach and water front.
Strongly recommend to stay here as there is many to do so wont get bored.

Room Tip: Try to stay at the rooms with river view not with the city.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Bilge S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level 6 Contributor
243 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 6 June 2012

I am very much impressed with the hotel I have never been before. It is true 4* hotel with solid level of service, nice breakfast, clean and fully equipped rooms (including safe and bath accessories, free bottle of water, LCD TV). Wi-fi in the bar/lobby is free. The most impressive is the aquapark as a bonus to the room value. Vere very good aquapark (open air with beach and inside part) where you can spend hours and hours. I really enjoyed it.
It was very interesting to find also in the complex with hotel the 3D and 5D (!) cinema and restaurants. So I can say all inclusive if you do not want to go to the downtown.

I would recommend the hotel, taking into consideration that the prices are quite OK (for Russia, and may be little bit hi for Europe). :)

Room Tip: As higher as possible, Kremlin and river view to get the best cityview!
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stalevar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 November 2011

Good, but no wonderful.
Pros - good value - aquapark, nice view, new building, good room
Cons - no WiFi (only for fee - in rooms, free but soooo slow in hall). Not so good location - now in Kazan stated preparation to World Univercety Olympiс Games, and nearby a new stadium constaction is in progress, and, at this reason, many roads are close, and big traffiс jams occured. If we going to this place with kids - best choice, alone and for businnes needs - no.
Приятная в целом гостиница. После подорожания Корстона придется жить здесь, а о Корстоне сохранить лучшие воспоминания...
За - есть аквапарк, и неплохой. В самом аквапарке можно на удивление недорого поесть. Нормальные номера. Приличный завтрак.
Против - заезд в 14-00. Как вам? Приехав в час, попросили доплату, отверг с негодованием. Нет вай фай. То есть он есть, но в номерах за бабки (неприлично большие) а в холле его нет. Той скорости что раздается хватает разве что медленно стянуть почту, не более. Возите всюду 3 Г модем...

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank visor25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malmo, Sweden
Level 3 Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 August 2009

In general - nothing to claim about. Reception was kind, handsome. Hotel is located almost in the center of Kazan. My room was clean, good looking, excelent view from the window (I lived on the 22th floor, which is the highest, for smokers unfortunately. I'm nonsmoker, but I did not catch the smell, because the aeration was great ),
WiFi internet is available everywhere, but you have to pay additional money for that, approx 20mb ~100roubles, the breakfast could be little bit better.
I would recommend this hotel, by the way aquapark is great indeed. And yes, if you're singe guy do not be surpised if an elevator stops on the 2nd floor and nice looking girls offer to spend your nighttime wildley

Hope that someone wil find this reply useful.

Cheers

  • Stayed July 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank ITexperts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riviera

Property: Riviera
Address: Fatykha Amirkhana Ave., 1A, Kazan 420124, Russia
Region: Russia > Volga District > Republic of Tatarstan > Kazan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 59 Hotels in Kazan
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Riviera 4.5*
Number of rooms: 210
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