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Korston Club Hotel Kazan
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US$132
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Reviews (963)
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All reviewsshopping malltop floorbowling alleyle buffetrooms are largemovie theaterbig buffetkey cardself containedfabulous viewshuge hotelbar restaurantcomfortable roombreakfast was includedenjoyed my staybars and restaurantswalking distance
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63 - 68 of 963 reviews
Reviewed 1 July 2013

This hotel has two towers - the old one and the new one. The new one has wonderful bedrooms on the 19th floor and will eventually have them on the floors below. They seem to have brought the 19th floor into operation early for the World Student Games - pity they did not make sure the lifts were working properly because it is a long walk up. Otherwise, the staff are very helpful, speak good English and the food in the main restaurant buffet is excellent. Unusually, you can bring your own wine (and vodka). If you avoid the new tower until the hotel is finished then this could be a good choice in the beautiful and surprising city.

Room Tip: Avoid the new tower until they can guarantee that the lift works.
  • Stayed: June 2013, travelled on business
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1  Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2013

pro:
Very comfortable, spacious rooms with free Wifi, free International telephone calls!, free parking, free Fitness room, indoor pool and Sauna.
For Russian Standards very good breakfast buffet

con:
Pool attendant adviced my wife like a prison officer, that she had to wear a bathing cap!
In the subsequent discussion he comletely forgot, that he is an employee in a 5 star Hotel.

Service and attitude to guests and customers in general is bad all over Russia.

  • Stayed: June 2013, travelled on business
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Thank Rednaxela13Munich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2013

I love this magnificeant property in Kazan. The lobby is too huge and a variety of shops inside the hotel serving between 8 am and 10 pm. Due to this openness, you need to have the room key to enter into your room floor area when you are out of the elevator.

A real grand breakfast will await you in the morning. There will be too many items and be chooshy to pick up what you want. Some items are in remote locations and won't be visible at first sight. The service is available from 6 a.m but nothing will start till 7 a.m. This happened to me on both the mornings and hence I think it is true and practical.

Rooms are pretty neat and clean. Take upper level rooms (above level 5). I was given level 4 but from the window, I could see the shopping floor area and not outside!!

A lot of space is wasted in the lobby level... There is a nice italian restaurant where starter will be delivered in minutes but main course after one hour ....! Beware of this phenomena

Room Tip: Choose level 5 and above while checking in
  • Stayed: April 2013, travelled on business
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Thank ThiruJeeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2012

for the price and the rating, i found the service rather appalling. one night, we sought advise on where to eat at the reception. despite already being mid-way through the conversation, the receptionist abruptly and curtly said she was busy..!? we had also booked a room for meetings, but upon arriving, we found that the room still had the bed in it.. it took us a whole day to finally get the hotel to move the furniture out.. even though they knew from the onset of the booking what the room was meant for.

  • Stayed: May 2012, travelled on business
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6  Thank portugal2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2012

Kazan is surely the most interesting city in the world that most Americans have never heard of.

But the same cannot be said of the Korston hotel chain.

Remember when in the 1980's, shopping centers and mega-malls were relatively novel and therefore popular tourist destinations? And Marriott and Holiday Inn built "hotels" and "conference centers" as centerpieces of the malls?

Welcome to Russian oil boomtowns of the 2010's. The Korston is a worthy imitation. Nothing whatsoever wrong with the rooms, bathrooms or service. But the restaurant, including breakfast are ordinary. (Arrive early for breakfast, as the good stuff disappears by 8 am and is not refilled.) There are a pool, sauna and fitness center, but small, poorly maintained and dimly lit, not inviting anyone to linger or have a drink.

The ambience is, well, shopping mall. No lobby or bar scene. The hallways have motion-activated lighting, which works poorly, so the hotel floors are dark and depressing. Views are of a major highway intersection and parking lot. I did walk to a supermarket and a good local restaurant along the highways, so it is not desolate. The rooms are large and perfectly ok. But nothing more. Nothing that reminds you that you are in a thousand-year-old city where Tolstoy and Gorki lived, the Decembrist nobles stayed on their march to Siberia or Ivan the Terrible fought the Khans and the Golden Horde. The conference facility was also adequate but ordinary. It could have been anywhere in the world -- and not worth a special trip.

If you live in Moscow and your trip is utilitarian, this might be a good choice. I suspect, however, that Kazan has plenty of alternatives with more character and more to offer the international traveler.

Stayed: October 2012, travelled on business
3  Thank Xamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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