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“Good hotel, great staff”

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Hilton Garden Inn Krasnodar
Ranked #1 of 69 Hotels in Krasnodar
Certificate of Excellence
Reviewed 23 April 2014

Was my first time in Krasnodar. the location of this hotel is excellent, right on the main street, which is pedestrian and with many activites. starbucks couple of blocks away. very comfortable rooms, but what made the difference was really the team. smiling, creating contact it was really a plus !

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Hilton Garden Inn
Thank Bastien B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zorica N, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this reviewResponded 25 April 2014

Dear Guest,

Thank you for taking the time to share your experience about your recent stay at our hotel. I am delighted to hear that you have enjoyed your stay and we have met your expectations. We strive to constantly improve the quality and the level of our guest service and we do our best to satisfy our guests. You can count on us!

We look forward to welcoming you back soon at Hilton Garden Inn Krasnodar.

Best Regards,
Zorica Nicholas
General Manager
Hilton Garden Inn Krasnodar

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Reviews (907)
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91 - 97 of 907 reviews

Reviewed 27 March 2014

Nice modern hotel, English speaking staff, very large choice of breakfast, well situated in town with lots of restaurants & shopping around although the own restaurant is good as well. Nice rooms, spacious, ...

  • Stayed: February 2014, travelled on business
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Thank Stijn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zorica N, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this reviewResponded 31 March 2014

Dear Guest,

Thank you for taking the time to share your experience about your recent stay at our hotel. We'll share your positive comments with all team members. I am delighted to hear that you have enjoyed your stay and we have met your expectations. We strive to constantly improve the quality and the level of our guest service and we do our best to satisfy our guests.

We look forward to welcoming you back soon at Hilton Garden Inn Krasnodar.

Best Regards,
Zorica Nicholas
General Manager
Hilton Garden Inn Krasnodar
+7 (861) 210-20-30

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014

The best hotel in the city, no doubt. New, with perfect service, good location on the main street, free wi-fi and underground parking for guests. A bit expencive, but if you are on business trip, it's ok

  • Stayed: March 2014
    • Value
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Thank maxim_mos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zorica N, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this reviewResponded 25 March 2014

Dear Guest,

Thank you very much for your kind feedback! We'll share your positive comments with all team members.

I am delighted to hear that you have enjoyed your stay and we have met your expectations. We strive to constantly improve the quality and the level of our guest service and we do our best to satisfy our guests.

We look forward to welcoming you back soon at Hilton Garden Inn Krasnodar.

Best Regards,
Zorica Nicholas
General Manager
Hilton Garden Inn Krasnodar
+7 (861) 210-20-30

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

I stayed here a couple of times in February. Both times I enjoyed my stay. The hotel is located on the Main Street with lots of restaurants, cafés and bars nearby. The hotel is too a good Hilton standard with professional friendly staff who all speak English. The rooms are comfortable and all have wifi access although at weekends and evenings it can be very slow. The breakfast is a huge selection with everything you could ever want and for lunch and evening meal there is plenty of choice. Room service is also available with plenty of choice. There is even a small shop next to reception that sells snacks and basic products. I would definitely recommend this hotel to anyone who stays in Krasnador.

Room Tip: Higher the room the better for quietness
  • Stayed: February 2014, travelled on business
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1  Thank Bydand75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas W, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this reviewResponded 19 March 2014

Dear Guest,

Thank you very much for your kind feedback! We'll share your positive comments with all team members.

I am delighted to hear that you have enjoyed your stay and we have met your expectations. We strive to constantly improve the quality and the level of our guest service and we do our best to satisfy our guests.

We look forward to welcoming you back soon at Hilton Garden Inn Krasnodar.

Best Regards,
Anna Tsimplova
Executive Assistant Manager
Hilton Garden Inn Krasnodar
+7 (861) 210-20-30

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Reviewed 17 March 2014

Started in a standard room but moved to a suite, as we were staying several weeks. Good rooms, suite was small but very good. Restaurant and bar good, if expensive, lots of cafes & restaurants nearby though. Couple of theatres also nearby. Shopping area a 10 min walk.

  • Stayed: January 2014, travelled on business
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1  Thank flashpackerpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas W, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this reviewResponded 18 March 2014

Dear Guest,

Thank you for taking a moment to share your experience. I am happy to hear you liked our hotel. We do our best to provide the highest level of service and make your stay comfortable. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Kind regards,

Anna Tsimplova
Executive Assistant Manager
Hilton Garden Inn Krasnodar
+7 (861) 210-20-30

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2014

We"ve stayed in Hilton Krasnodar in May 2013. Absolutely new hotel, new rooms, located on the Main Street with lots of bars, restaurants and shops. Last year there were a problem, that there were no strong alcohol drinks in the lobby bar and room bar. As I know-they didn't have special license for selling it. But believe me, it's the best value of money in Krasnodar!

  • Stayed: May 2013
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1  Thank Alexander1488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas W, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this reviewResponded 17 March 2014

Dear Alexander,

Thank you for taking a moment to share your experience. I am happy to hear you liked our hotel. We do our best to provide the highest level of service and make your stay comfortable. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Kind regards,

Anna Tsimplova
Executive Assistant Manager
Hilton Garden Inn Krasnodar
+7 (861) 210-20-30

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2014

Stayed here on the way to Sochi for the Olympics. We enjoyed the stay on the initial trip so we stayed again on the way home. Staff overall speak good English. Breakfast was plentiful & tasted great. We felt safe walking up and down Krasnaya St (it was pretty much pedestrian-only on Sunday). Airport was a good 40 minute drive. Train station was much closer, we used the tram #6 which was only 3 stops and maybe 10 minutes. The room was extremely comfortable, just as one would expect from Hilton. Wifi in the room on the second floor worked great. Flat-screen television present, hot shower. The rates were a bit high, but in this case we felt fine paying it given everything the hotel offered here in Krasnodar.

  • Stayed: February 2014, travelled with family
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Thank magoorx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas W, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this reviewResponded 24 February 2014

Dear Guest,

Thank you very much for your kind feedback! We highly appeciate your opinion and we'll share your positive comments with all team members.

I am delighted to hear that you have enjoyed your stay and we have met your expectations. We strive to constantly improve the quality and the level of our guest service and we do our best to satisfy our guests.

We look forward to welcoming you back soon at Hilton Garden Inn Krasnodar.

Best Regards,
Thomas Wernau
General Manager
Hilton Garden Inn Krasnodar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Krasnodar

Address: Krasnaya St., 25/2, Krasnodar 350000, Russia
Phone Number:
Region: Russia > Southern District > Krasnodar Krai > Krasnodar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #1 of 69 Hotels in Krasnodar
Price Range: £57 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Krasnodar 4*
Number of rooms: 165
Official Description (provided by the hotel):
Have a refreshing and successful stay at the Hilton Garden Inn Krasnodar, conveniently situated in the heart of the financial, business, shopping and entertainment areas of the city. Relax and refresh in a modern Guest Room and which features an LCD TV with a variety of premium channels and an in-room refrigerator. Stay connected to your business with our complimentary high-speed internet access and complimentary secure remote printing through PrinterOn(R) and work in comfort at the large desk in our ergonomic chair designed by Herman Miller. Upgrade to a spacious Suite to enjoy additional space, a separate living area and bedroom. Wake up to a delicious cooked-to-order breakfast or enjoy an evening meal in the Restaurant of HGI Krasnodar where our skilled chefs use the best seasonal ingredients to create memorable and innovative local and international dishes. Unwind after dinner with your favorite drink in the cozy HGI Bar. Stay in shape with a rejuvenating workout in the fitness center during your stay, host a meeting for up to 70 people in one of 3 meeting rooms and work while away from home in our business center which offers a variety of contemporary business facilities. ... more   less 
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