A small hotel 20 mins drive from Yekat's center boasts 360 carpeting, ample golden decorum, poisonous coffee and a complete lack of client service.
During check-in the receptionist girl has informed me that I could order my breakfast in the room free of charge. Since I love having a coffee while doing my emails, I have left a filled out breakfast order form to the concierge's attention -- as requested by the rules -- the evening before. I was naively dreaming of getting my bfast at 7:30 am the following morning.
My surprise was quite big when not hearing anyone knocking on my door at 7:45 I called the reception only to learn that the room service bfast "was not functionning" that day. When I asked the receptionist why his lovely colleague has instructed me otherwise the evening before, he indignantly pointed out that "no-one has left him any bfast forms" and he could not help in any way.
Typical, as they say!
To complete the entourage there is a bullet-like hole in my window.
Go to Hyatt, gentlemen, don't even bother with Richmond.
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