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Crowne Plaza Al Khobar
Ranked #2 of 81 Hotels in Al Khobar
Reviewed 3 May 2014

My experience of staying was good but the business centre needs to be major upgrade coz it seem just a cybercafe without couch and ther amenities.One of the great things was my room was furbished nicely,thanks for Mr.Ashraful for making the room #117 at home.

  • Stayed: April 2014, travelled on business
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Thank perak433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded 5 May 2014

Dear perak433,

We appreciate the time you have spent to share your comments about our hotel, which was shared with the hotel team. With regard to your comment and suggestion about the business centre, we would like to inform you that we have an action plan in place to improve this area in the near future. Also, thank you for letting us know about the service attitude of our colleague Ashraful, which was placed on record and recently given recognition by the Management Team. We look forward to your next visit and assure you of our best services at all times.

Best regards.

Jean Bou Mansour
General Manger

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609 - 615 of 769 reviews

Reviewed 1 May 2014

Shafaqat.ali was very nice and accommodating. Was having a hard time figuring out the iron and he immediately assisted me even though he was busy doing something else. This hotel has very big rooms and is very clean. Loving all the amenities they provided as well. Even asked for an extra room spray. This is actually an added touch that every hotel can give to their guests.

  • Stayed: April 2014
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Thank RafaellaMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded 3 May 2014

Dear RafaellaMarie,

Thank you for sharing your comments on your stay in our hotel. We are happy to know that our Room Attendants were helpful and that they added to the comfort of your stay. They will be recognized at the next employees gathering and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again and assure you of our best services at all times.

Best Regards.

Jean Bou Mansour
General Manager

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Reviewed 30 April 2014

They need to maintain their knowledge and skills. They Keep things clean and organized. I think Mr. Rodrigo is good example.my room # is 706 and I think it is outstanding room and on the highway plus you can see the city and king size bed.

Room Tip: I would like to come back again in the near future.
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  • Stayed: April 2014, travelled on business
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Thank Ibrahim101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded 1 May 2014

Dear Ibrahim101,

Many thanks for your comments and the 5 stars rating. We have noted your commendation of our colleague Rodrigo and we will be acknowledging his good work soon. We hope to welcome you again to the hotel and wish you all the best.

Best regards.

Jean Bou Mansour
General Manager

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Reviewed 22 April 2014

The hotel staff is very polite and helpful. Mr. Burham ensures the room is clean and asks daily if the room needs attention. Mr. Burham always has a friendly attitude and very positive. Mr. Burham is always on time when preparing the room so as not to disturb later on in the day.

  • Stayed: April 2014, travelled on business
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Thank Correy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded 5 May 2014

Dear Correy T,

Thank you for your comments and for the 5 stars. Your commendation of our colleague Burhan is on file and we have thanked him for his positive and caring attitude during your stay. We look forward to welcoming you again to the Crowne Plaza Al Khobar and assure you our best services at all times.

Best regards.

Jean Bou Mansour
General Manager

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Reviewed 19 April 2014

Hotel was great , room was spotless ,cleaned every day by Ashraful who was a really nice,helpful guy !
Lesure facilities good ,gym,steam room ,sauna an pool all fairly welled sized
Couple of restaurant which look good and well priced

  • Stayed: April 2014, travelled on business
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Thank JohnPBell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded 5 May 2014

Dear JohnPBell,

We are very happy to know that you like our hotel and thank you for the 5 stars rating. We thanked Ashraful for doing a great job in cleaning your room and for being helpful, we informed him that you are very happy with the service. It is very encouraging for us to learn from our Guest’s that our colleagues are doing a great job. We appreciate the time you have spent to talk about us and we look forward to your next visit.

Best regards.

Jean Bou Mansour
General Manager

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Reviewed 18 April 2014

Fairly frequent visitor to Al Khobar, I stayed here for the first time, having been very disappointed by Sofitel's treatment in recent weeks and by their apathetic, condescending response to my TA review. By contrast, the guys on reception at this hotel were friendly and made a point of not keeping me waiting - a very good first impression.

The room was spacious with a seating area. The bathroom was also fine, though the walk-in shower was more of a drizzle than a shower. Not a serious issue. The room and bathroom were clean and tidy. Everything worked.

The view was not one to be proud of - the other tower of the building and nothing else. However, I was not there long enough for this to be an issue.o

Check-out was quick.

The only thing I did not particularly like the was underground the car park which was very tight for anything other than a small/medium car. That said, it was free and there was space available. Parking is otherwise difficult in this area.

Would I stay here again? Yes, happy to.

  • Stayed: April 2014, travelled on business
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Thank Abrar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded 5 May 2014

Dear Abrar,

Thank you for your encouraging comments about your first stay in our hotel and we are very happy to know that you would stay with us again. Sorry about the tight car parking facility, in fact we have been looking for additional parking space even near to the hotel however we have not being able to find a suitable area as yet. Please note that this is an improvement that we are very keen on providing to our guests and will continue to look for a remedy. We look forward to your next visit and assure you of our best services at all times.

Kind regards.

Jean Bou Mansour
General Manager

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Reviewed 4 April 2014

A quality hotel with very friendly and efficient staff.
Mohamed who cleaned the room was excellent, making sure water, coffee etc was topped up and done well to tidy up my mess.
I highly recommend the Crowne Plaza to anyone.

Room Tip: I cannot comment on value as my work footed the bill.
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  • Stayed: March 2014, travelled on business
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Thank KendoFor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded 6 April 2014

Dear KendoFor,

Greetings from the Crowne Plaza Al Khobar.

Many thanks for sharing your comments about your stay experience in our hotel and for also giving us a 5 stars rating. We have noted your commendation of our colleague Mohamed and we will be recognizing him at the next colleagues’ event.

We look forward to welcoming you again to the Crowne Plaza Al Khobar and assure you of our best services at all times.

Best regards.

Jean Bou Mansour
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Al Khobar

Address: King Abdullah Street, Al Khobar 31952, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Eastern Province > Al Khobar
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 81 Hotels in Al Khobar
Price Range: £69 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Al Khobar 5*
Number of rooms: 249
Official Description (provided by the hotel):
A very fine five star hotel located close to major shopping malls, entertainment and dining area as well as close to corporate and government offices. ... more   less 
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