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“Beautiful hotel, Friendly staff”

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DoubleTree by Hilton Hotel Dhahran
Ranked #1 of 4 Hotels in Dhahran
Certificate of Excellence
Springfield
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Beautiful hotel, Friendly staff”
4 of 5 bubbles Reviewed 26 March 2014 via mobile

I stayed three nights at the hotel. Upon arrival, they updated my room to a larger room at no extra cost because I booked a queen room for myself and my two teenagers. It's conveniently located near Dhahran Mall. Taxi pass by often. The hotel taxi service is expensive, but available. My only complaint is the bathroom design. The shower stall is small and when you open the door, the water goes on the floor and doesn't work is way to the drain. I'd suggest them leaving squeegee so one can get the water up. Other than that, I loved it.

Stayed March 2014, travelled with family
Helpful?
1 Thank UmmSaddaqah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree D, General Manager at DoubleTree by Hilton Hotel Dhahran, responded to this review, 27 March 2014
UmmSaddaqah
Dear UmmSaddaqah, Thank you for your encouraging comments, I will share your comments with all team members. The hotel team have carefully noted your comment regarding the bathroom . please accept my sincere apology for not meeting your expectation. We look forward for more and more stays to come.
Until then, please accept our regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

233 reviews from our community

Traveller rating
    106
    74
    35
    14
    4
See reviews for
48
23
8
137
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Any
English first
Riyadh, Saudi Arabia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

As a business traveler, I have stayed at this property many times since it opened. Exceptional experience every time.

Property is very nice and well maintained. The staff - ranging from the dining room staff to housekeeping staff are terrific. The management team, exceptional.

The GM of the hotel, Mr. Ahmet Antepli, could not be more accommodating to hotel guests.

The focus and treatment guests receive is as good or better than what you would receive at the finest Hilton - Waldorf properties.

Highly recommend this property for both business travelers and for leisure.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riyadh, Saudi Arabia
1 review
4 of 5 bubbles Reviewed 17 March 2014

Hotel is really clean, staff are friendly and OK location, need also to sort out the GYM & the swimming pool as after my arrival I found out no Pool Rooms are clean and quiet ,, breakfast quietly is fair but needs to be more improved

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sherif R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree D, General Manager at DoubleTree by Hilton Hotel Dhahran, responded to this review, 20 March 2014
Dear Sherif,

Thank you for your encouraging comments, I will share your comments with all team members.
The hotel team have carefully noted your comment regarding the swimming pool. please accept my sincere apology for not meeting your expectation.

We look forward for more and more stays to come.

Until then, please accept our regards.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level Contributor
113 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed 26 February 2014 via mobile

The room was well furnished and it was very spacious

The hotel is very new and on a nice location in Khobar however it is not easily accessed.

The room i stayed in was 214 and has no window access to the natural light. All the windows overlooking the lobby area. The good side of it that no traffic noise. But i felt that i am in confined space despite the room good size!

Other than that, nothing to complain about!

Stayed February 2014, travelled on business
Helpful?
Thank desert_legend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree D, General Manager at DoubleTree by Hilton Hotel Dhahran, responded to this review, 20 March 2014
Thank you for your encouraging comments, I will share your comments with all team members.
The hotel team has carefully noted your comment regarding the room sunlight . Please accept my sincere apology for not meeting your expectation.

We look forward for more and more stays to come.

Until then, please accept our regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
1 review
5 of 5 bubbles Reviewed 25 February 2014

Reception staff are very friendly and accommodating. Beautiful atrium lobby with nice lobby lounge. Rooms are spacious, comfortable and well equipped. Breakfast buffet has a wide choice of healthy and local delicacy, no compromise on quality of food served, fantastic cheerful staff to start a perfect day. "Indian Restaurant Rasoi" provides balanced choice for vegetarian and non-vegetarian food and my favourite kulfi.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kachchap G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree D, General Manager at DoubleTree by Hilton Hotel Dhahran, responded to this review, 20 March 2014
Dear Kachchap,

Thank you for your encouraging comments, I will share your comments with all team members. We look forward for more and more stays to come.

Until then, please accept our regards
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Khoubar, Saudi Arabia
1 review
4 of 5 bubbles Reviewed 24 February 2014

The rooms were excellent, and the breakfast also were. but the one of the receptionist' attitude were unprofessional it seems he's new but also there is a good one working there his name is Kazem he's very helpful and very nice guy. but other wise every things were good.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mohammad Suleim... B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree D, General Manager at DoubleTree by Hilton Hotel Dhahran, responded to this review, 20 March 2014
Dear Mr. Mohammad,
First of all allow us to apologize for the inconvenience caused from one of our front office team member and I would like to thank you for your encouraging comments, I will share your comments with all team members. We look forward for more and more stays to come.

Until then, please accept our regards.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
1 review
5 of 5 bubbles Reviewed 22 February 2014

Very hospitable staff and very close to the giant mall of Dhahran. Surely I recommend to anyone who goes to Dhahran for business or leisure. The front desk staff was so friendly. The restaurant staff were like a bee, running around to make sure our comfort at maximum level. Location is great too. Car parking is free of charge. Very spacious rooms. Definetely I do recommend.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Hasan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTree D, General Manager at DoubleTree by Hilton Hotel Dhahran, responded to this review, 20 March 2014
Dear Hasan,

Thank you for your encouraging comments, I will share your comments with all team members. We look forward for more and more stays to come.

Until then, please accept our regards.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Dhahran

Property: DoubleTree by Hilton Hotel Dhahran
Address: Al Qashla Street, Dhahran 31952, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Eastern Province > Dhahran
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Dhahran
Price Range (Based on Average Rates): £
Hotel Class:4 star — DoubleTree by Hilton Hotel Dhahran 4*
Number of rooms: 153
Reservation Options:
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