Had a slow check in.
Room was dirty.
After complaining they have us a fantastic room and the service was a lot better. The manager and Raza were fantastic and I would recommend the hotel to anyone. The hotel is fantastic and comfortable. I didn't want to leave once our issues were sorted.
Location is perfect as it's opposite gate 11-12 of the holy mosque and it's ideal for shopping etc.
Rooms are spacious and magnificently set up. Ours was a little dirty but that's guests I suppose.
Car parking available when it's not as busy.
Food was amazing. It may be pricey but it was outstanding and the service in the Restraunt was fantastic. Breakfast was great as it was free but the selection was spot on.
- Official Description (provided by the hotel):
- Shaza Al Madina is the only luxury hotel in the area with a contemporary Eastern design. The hotel sets incomparable levels of hospitality, elegance and state-of-the-art technology. Ideally located at the doorsteps of the Masjid Al Nabawy in Medina, only 150 M. The hotel enjoys a perfect location within the heart of the city and only a short 20 minutes (15 KM) drive from Prince Mohammad Bin Abdulaziz International Airport. Shaza Al Madina two dining options include an open show kitchen, which serves fusion cuisine. Shaza Al Madina’s intimate interiors are filled with mood lighting, created by international designer Morten Hansen of LWD Dubai, in association with calligrapher Mounir Al Sharaani, Egyptian lighting designer Randa Fahmy and with photographic installations by acclaimed Peter Sanders. The hotel’s walls were decorated by Soraya Sanders, famous for her traditional Arabic designs. Fresh and creative cuisine can be tasted at the Shalimar lounge. For a unique blend of North African, Persian and South-East Asian delights, guests are welcome to visit the airy Arabesque Restaurant. Rooms at the Shaza Al Madina are elegant and create the atmosphere of peacefulness. Shaza Al Madina is the ultimate hotel experience in the Middle East, a modern icon where exclusive Arabian luxury meets state of the art facilities. The hotel is designed to cater to every possible need and transport guests to a place of serenity and luxury, a unique haven for the modern traveller who expects only excellence in service and an exquisite ambiance. ... more less
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- Also Known As:
- Shaza Al Madina Hotel Medina
- Shaza Al Madina Al Madinah/Medina