Our room was not ready when we arrived so we waited at the lobby while my father and husband managed to persuade them to give us a room. Yeah they had to persuade them coz the staff were gonna turn us away despite us having booked on booking.com so if you go there be prepared to put up a fight. Once we were given a suite, the toilet kept flooding whenever anyone flushed it with all the unpleasent contents coming out of it. When we went to the cleaner, he handed me the bleach and asked me to clean it. In an outrage I told him it wasn't my job and after another argument they did it themselves.
Advice: If the cleaners ignore you or argue just threaten to take the issue to the supervisor. That sure gets them doing their job properly.
The breakfast was cheap and awful.
The only thing good about this hotel is it's very close to markets and Masjid-ul-Nabi. Even some of their own staff were like "why are you staying at this hotel, it's so crap!!". There are alot of hotels nearby the Masjid which look very nice and have a nice decor.
I'm just saying that for a hotel of this standard the rooms should be much cheaper.
- Official Description (provided by the hotel):
- The hotel is already demolished, as it was considered in Al Masjed Al Nabawy Extension. ... more less
- Reservation Options:
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- Also Known As:
- Ishraq Al Madina Hotel 2 Al Madinah/Medina