We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice spacious rooms!”
Review of Madinah Hilton

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Madinah Hilton
Ranked #1 of 149 Hotels in Medina
Certificate of Excellence
Reviewed 14 August 2014

Arrived at the hotel in the morning after a flight, check in was fast. The rooms were spacious and the beds were also comfortable, but there was no wifi, which I thought was available. Tried the restaurants during the fast breaking and the food was excellent with great options to choose from. The hotel staff were helpful, and the close proximity to the Mosque makes this hotel very nice!. Would certainly recommend this.

Room Tip: Rooms facing the Prophet's mosque are a plus!
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank aahammayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Manager at Madinah Hilton, responded to this reviewResponded 24 August 2014

Dear Sir

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Manager of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (565)
Traveller rating
Traveller type
Time of year
Language

322 - 328 of 565 reviews

Reviewed 11 August 2014

There are a few cons...
1. The staff was very rude and unpleasant to talk to. (Especially at the reception)
2. Wifi is mentioned in the amenities of the hotel but does not work...
3. Lobby is very well designed but too crowded...

Other than this the hotel does hold up its name.
Very comfortable Beds
Rooms were very spacious

Had a great time...

Definitely recommend it...

Stayed: December 2013, travelled with family
Thank Ashhad R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Manager at Madinah Hilton, responded to this reviewResponded 24 August 2014

Dear Sir

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Manager of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

The room was clean, huge, and beds were comfortable. The view was exceptional. The room could do with better maintenance. The hotel had a power cutout for a few hours, but so did the other hotels in the vicinity, hotel staff were seen trying their best to sort guests concerns

  • Stayed: January 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Samehmohamed2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Manager at Madinah Hilton, responded to this reviewResponded 24 August 2014

Dear Sir

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Manager of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014 via mobile

The good:
Close to the holy mosque, well equipped.

The bad:
The breakfast and internet are not included in the rate, most of the rooms are connected and the rooms are not soundproofed therefore we could hear everything from the next room, the hotel need to ether lower the price or renovate to worth the rate.

Stayed: August 2014, travelled as a couple
Thank TheStig32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Manager at Madinah Hilton, responded to this reviewResponded 24 August 2014

Dear Sir,

Thank you very much for choosing to stay at Madinah Hilton and for taking the time to write to us.

Please allow me to extend our deepest apologies for the un-favorable service you have received and that does not reflect the excellent services we are known for. I have relayed your comments to all Department Heads concerned who are taking corrective measures at the moment for such incidents not to repeat.

Thank you once again for your valued comment which will help us to achieve the highest quality standards.
Please accept our regards.

Saeed Ur Rahman - Operations Manager
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Great hotel. Easy access to the haram. Lavish breakfast is offered in the morning.
Gound floor and levels 1 and 2 have some shops and restaurants.

Excellent Italian pizza on level 2. Otherwise the in room dining is also excellent but will be more expensive.

Overall great experience.

  • Stayed: September 2013, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Thai4Ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Manager at Madinah Hilton, responded to this reviewResponded 5 August 2014

Dear Sir

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Manager of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

This hotel has a great location, good parking faculties and good looking rooms and that's it..

Food was terrible, don't event try the room service, they seriously could not even prepare a decent Burger, breakfast is tragedy if you wanna compare it to 5 stars standards..

No WIFI in a 5 start hotel, Really ???

I'd consider another hotel for the price i paid..

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank ALAAJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Manager at Madinah Hilton, responded to this reviewResponded 5 August 2014

Thank you very much for choosing to stay at Madinah Hilton and for taking the time to write to us.

Please allow me to extend our deepest apologies for the un-favourable service you have received and that does not reflect the excellent services Hilton is known for as you know being a diamond respected and valued member. We have relayed your comments to all Department Heads concerned who are taking corrective measures at the moment for such incidents not to repeat.

It was unfortunate and we are really apologizing for that I am sure you will give us another opportunity to demonstrate that our efforts are not gone in vein.

Thank you once again for your valued comment which will help us to achieve the highest quality standards.

Please accept our regards and sincere apologies for inconvenience.

Saeed Ur Rahman
Manager of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014 via mobile

The hotel is very near to Mosque, good decoration the room are good with a good bed, one of the best hotel in Medine. The breakfast is very poor and it s not five star hotel breakfast at all ( bread more than anything ) wifi only in the lobby and not fast , it s my first time here i think will not come back, Shaza hotel is better, the price is high than what u get, hope that the administration will check and try to offer best service

Stayed: August 2014
Thank cghridou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Manager at Madinah Hilton, responded to this reviewResponded 2 August 2014

Dear Sir,

Thank you very much for choosing to stay at Madinah Hilton and for taking the time to write to us.

Please allow me to extend our deepest apologies for the un-favorable service specially breakfast and Wi-Wi you have received and that does not reflect the excellent services we are known for. I have relayed your comments to all Department Heads concerned who are taking corrective measures at the moment for such incidents not to repeat.

Thank you once again for your valued comment which will help us to achieve the highest quality standards.
Please accept our regards.

Saeed Ur Rahman
Manager of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Medina hotels
0.2 mi away
Anwar Al Madinah Movenpick Hotel
0.0 mi away
Shaza Al Madina
Shaza Al Madina
#5 of 149 in Medina
928 reviews
0.1 mi away
Majlis GRAND MERCURE Madina
Show Prices
Show Prices
Show Prices
0.2 mi away
InterContinental Madinah-Dar Al Iman
0.1 mi away
Madina Oberoi
Madina Oberoi
#2 of 149 in Medina
231 reviews
0.1 mi away
Dar Al Taqwa Hotel - Madinah
Show Prices
Show Prices
Show Prices

Been to Madinah Hilton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Madinah Hilton

Address: King Fahd Rd | Oppst Prophet Mosque, Medina 3936, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Al Madinah Province > Medina
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Medina
#2 Family Hotel in Medina
#6 Best Value Hotel in Medina
Price Range: £61 - £254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Madinah Hilton 5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Southall Travel, Booking.com, Expedia, Ebookers, HotelsClick, Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Madinah Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Madinah Hotel Medina
Medina Hilton
Madinah Hilton Al Madinah/Medina

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing