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“New Hotel in the Holy city”

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Crowne Plaza Madinah
Ranked #9 of 144 Hotels in Medina
Certificate of Excellence
Al Khobar, Saudi Arabia
Level 4 Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“New Hotel in the Holy city”
Reviewed 9 June 2013

Hotel location is excellent . It is new and so clean . Rooms are nicely decorated with nice colors. When you request any extra needs from housekeeping it is on time . Breakfast at Al -Rawdah restaurant is very nice experience. wide variety of food and all are delicious and the restaurant staff are so friendly . Fresh fruits and nice live station for special foods are in there. I like it and I will be there when I visit Madinah again. It is good value for money.

Room Tip: Try to choose the rooms overlooking the Mosque
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hassan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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267 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Russian first
  • Turkish first
  • Any
English first
Riyadh, Saudi Arabia
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 June 2013 via mobile

It's nice hotel, clean room but the regular room is very tight and small.
Nice comfortable bed.
Good breakfast.
Parking in basement .

This hotel in not best option for families, because the women have to walk long distance to reach to the ladies section in Alharm where the doors for them is located in the back of Alharam. But for men they can access Alharm from Alqibla side (south).

The receptionists they need to improve their skills.

They have problem in the water heating system which is in some rooms not all.

No bath tube in the room just shower place.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank YasirRuhaily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
blanco633, General Manager at Crowne Plaza Madinah, responded to this review, 2 December 2013
Dear Nzaaaf,

Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. We are hospitality professionals who strive every day to create special experiences one guest at a time. Rest assured, your valuable comments are noted and will be forwarded to the appropriate department to be addressed accordingly. Your feedback is of great importance to us and allows us to monitor and improve our service continually.

Thank you for sharing your feedback, and we hope to have an opportunity to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amman, Jordan
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 May 2013

Although the hotel is just opend recently (soft opening) but the services are very good and the staff are very helpfull and friendy.
The room is very clean and the bed is comfortable. I enjoy my stay alot.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nabil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Madinah

Property: Crowne Plaza Madinah
Address: King Faisal Street, between 1st Ring Road, Medina, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Al Madinah Province > Medina
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Medina
#9 Luxury Hotel in Medina
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crowne Plaza Madinah 5*
Number of rooms: 506
Official Description (provided by the hotel):
Modern comfort and traditional hospitality in the City of the Prophet. Step out of the gleaming lobby of the Crowne Plaza(R) Madinah hotel into the sacred historic center of Madinah (Medina). The hotel overlooks the Haram of Masjid al-Nabawi, so pilgrims can walk or take a free shuttle directly to the male and female entrances of the Prophet's Holy Mosque. In keeping with its location in the Muslim-only area of Madinah, the hotel provides a restful base for a visit or pilgrimage, with a warm Arab welcome from respectful and attentive staff. The Concierge can help with advice on places to visit, as well as the best restaurants, markets and shopping malls in nearby modern Madinah. Classical motifs complement stylish modern design in 506 comfortable rooms and suites, and Haram-view rooms overlook the magnificent courtyard of the Prophet's tomb. Complimentary Wi-Fi in all rooms and public areas keeps every guest connected. Basement parking is especially convenient during the busy seasons of Hajj and Ramadan. Business travelers can host a successful corporate event in five versatile, high-tech conference and boardrooms. A Crowne Meetings Director is happy to help with planning and catering. Executives can also relax in the plush Club lounge. Whether you are visiting for work, leisure or spiritual fulfillment, the Crowne Plaza Madinah hotel offers a peaceful and memorable experience for Muslims in Saudi Arabia's beautiful Second City of Islam. ... more   less 
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Also Known As:
Crowne Plaza Madinah Al Madinah/Medina

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