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“Worst hotel I've ever stayed”

Gloria Hotel Al Fayroz Al Massi
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Gloria Hotel Al Fayroz Al Massi
Ranked #86 of 135 Hotels in Medina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Worst hotel I've ever stayed”
1 of 5 bubbles Reviewed 3 August 2014 via mobile

Firstly they're intercom was not working....very dirty....no Internet....no stuffs for emergencies....very slow lift...bathroom experiences was simply terrible...and the fire alarms will wake u up in the morning when u can't understand what to do...as the telephone was dead....how do u know its a real or false alarm....?

Stayed April 2014, travelled with family
Helpful?
3 Thank Chowdhury W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 reviews from our community

Traveller rating
    0
    8
    10
    1
    9
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16
5
Solo
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1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 22 June 2014 via mobile

Stayed in this hotel for 8 nights with 3 adults and 2 children and 1 infant and we thought everything would be great as it was advertised as a 5 star but to everyones surprise it damn wasnt and after paying 5 star prices we were well gutted we were put in some rooms 1402 1403 in the top most corner
The rooms
●no wifi
●the toilets lifted off the ground
●sharp edges on tables
●not spacious
●phone not working even after 8 days of hassling the hotel staff


And for any type of service you had to phone up atleast ten times
IGNORAMOUS
Also the breakfast was same thing for 8 days
Probably put in fridge until finished


The only good things werethe workers
Who after speaking to a few found out were helpless indian/Bangladeshis Overworked and underpayed and also the hotel is close to haram

A story I heard was a full coach had cancelled because of seeing the state of the hotel from one of the hotel workers

Please think again before booking
At best this hotel would be worth £35-40:per night

A 2☆ hotel

Stayed April 2014, travelled with family
Helpful?
3 Thank boony06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

very nice hotel with average price. nice location near to Haram in the north central area. clean comfortable rooms with nice decoration free wi-fi and car parking.good service from slimy staff. and near to urd algarat restaurant.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ayman K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gloria Hotel Al Fayroz Al Massi

Property: Gloria Hotel Al Fayroz Al Massi
Address: Central Area, Medina 42311, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Hotel Style:
#39 Luxury Hotel in Medina
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Gloria Hotel Al Fayroz Al Massi 4*
Number of rooms: 307
Reservation Options:
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Also Known As:
Gloria Hotel Al Fayroz Al Massi Al Madinah/Medina

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