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“Bad rooms, bad bathroom , not clean , they have a bad breakfast”

Ramada Madinah Al Hamra
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Ramada Madinah Al Hamra
Ranked #51 of 157 Hotels in Medina
Reviewed 18 August 2013 via mobile

The Hotel need to review and renew therooms , it's not clean and you can't use the closet cuz it is totally damage. The hotel need to do mantinance for all the rooms. Sarver a good breakfast , better house keeping,

  • Stayed: August 2013
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2  Thank Adolynet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 29 of 41 reviews

Reviewed 13 August 2013

We stayed 5 nights from 20 th Aptil 2013. Nice hotel good service. We enjoyed our
Stay at the Hotel. Only reservation is that the hotel is located on a very busy Road, and older people will find difficult to cross the road at busy time.

Room Tip: Rooms are allocated by the management and the guest appears to have little say. Our room was good an...
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  • Stayed: April 2013, travelled with family
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1  Thank Riaz1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2013

My Family and I stayed at Ramada Al Hamra and had a wonderful experience. The staff were very kind and helpful. Hassan the floor manager is well suited for the role as he was very helpful and always willing to help, putting the customer first. The general manager was very polite, when we met in the elevator he made me us feel very welcome. The distance to Masjid Nabawi is very close, approx 3-5 minutes walking (very easy straight then left). For those who are looking to drive, the hotel offers parking space at the bottom which made it convenient for my family as we have 2 young children.

The rooms were just what you need; clean and comfortable (had no problems). It doesn’t matter what side you are on as you cannot see the masjid (one side is a view on movenpick hotel and the other the high way, but it is so close to walk (see above)

I would say that there was no hot water in the room, but that could just have been our room and after walking outside you want nothing but a cold shower.

I was expecting a bit more for the breakfast as there was no sausages, pancakes etc. But we would recommend getting a takeaway and eating with the family in the masjid, it is beautiful.

I will be coming back to Medina again and will be no doubt staying at the Ramada hotel.

Thank you for making my stay in Medina a great one

  • Stayed: June 2013, travelled with family
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1  Thank Cian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2013

This is our visit to Madinah and we where planning where to stay this visit.

Thus had plan to stay in this hotel as it is the first hotel near Masjid Al Haram after reaching Madinah.

The over all stay was good. The staff very friendly and good. The breakfast next day morning was just an average.

The overall stay was pleasant and nice.

Thank you Ramada Hamra for making it a good stay in Madinah this time.

Room Tip: No personal advice here..
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  • Stayed: December 2012, travelled with family
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5  Thank Qutub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2012

Stayed there during the 2012 Hajj. It is around 10 minutes from the haram on a busy road where you have to dodge cars to get the haram. Rooms average (no safe) and bathrooms were poor. The lifts were a nightmare! You had to wait an age before they arrived often causing traffic on the ground floor. Truly tested your patience. Food area was separated in to two areas and food was average. No really variety. Best thing about it was the free wifi!

  • Stayed: October 2012, travelled with family
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3  Thank r3vi3w3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

Positive: Best prices during Ramadan; quite a charming building (on the inside); 8 mins walk to harram (this is not the Ramada Qibla which is closer to harram); gracefully allowed early check-in which enabled us to catch the last Friday prayers of Ramadan comfortably

Negative: Reception staff inadequate, rude, linguistic issues, not enough lifts to cope with pilgrim rush, room key cards only work once before having to re-charge, only a handful of cleaners (who were over worked and openly complaining about the hotel themselves), lack of maintenance in room - shaving mirror broke off the wall and nearly hit my baby on head; food is terrible - don't book the breakfast, just eat out. There was no food in room menu (could be because of Ramadan though). After complaining we were upgraded to a suite which was lovely and suddenly the attitude of the staff was much better. It seems the suite guests are treated differently. We were also promised a refund of the breakfast due to poor quality and told we could have a late check-out on our last day as their "special guests on Eid Day". However, this was questioned upon check out and we had to remind them that the hotel manager had authorised this.

  • Stayed: September 2011, travelled with family
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1  Thank Ibn_Butoota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2012

Supporting helpdesk/reception staff. Do not serve food at the hotel room maybe cause of ramadan. The bath tub could have been cleaner though. Overall better service than the hotels i've stayed in so far.

Stayed: July 2012, travelled as a couple
1  Thank Na'im A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Madinah Al Hamra

Address: Al Siteen Street, Medina, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Al Madinah Province > Medina
Amenities:
Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #51 of 157 Hotels in Medina
Price Range: £38 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ramada Madinah Al Hamra 3.5*
Number of rooms: 249
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Also Known As:
Ramada Madinah Al Hamra Hotel Medina
Ramada Madinah Al Hamra Al Madinah/Medina

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