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“Far Above Average”
Review of Ascott Guangzhou

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Ascott Guangzhou
Certificate of Excellence
Hong Kong
Level 6 Contributor
76 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Far Above Average”
Reviewed 8 November 2013

I stayed at a Deluxe One-bedroom for two nights in November 2013. Although the room size is a bit smaller that a similar room in the Ascott Shenzhen, the apartments equipped all I need including a tidy kitchen, cookware and dining utensils. I think the rooms on lower floors and facing to Tianhe East Road are a bit noisy. I can clearly hear the noisy from cars during the day time.

The hotel location is perfect which is just next to Taikoo Hui Shopping Centre and MTR Station. The surrounding is a bit high end. The services are excellent and all the staff are helpful.

It could be a good choice of staying in Tianhe Business District.

Room Tip: High floors are less noisy and have better views
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Manson_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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125 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Worongary, Australia
Level 6 Contributor
173 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 3 November 2013

While not an upper-star property we were surprised by how happy we were with our stay at the Ascott. We were very lucky to be upgraded from a one-bed to two-bed apartment (thank you very much!) and while some of the furnishings are a bit dated and it could possibly do with a bit of a revamp here and there, for the cost it was terrific. It was clean, with great amenities (washing machine etc.), the bathroom was relatively modern and bright, and a cozy bed.

Many of the major hotels could learn something from the efficiency and friendliness of the staff here, particularly in reception and housekeeping. We were visiting for a trade show and the organisation with respect to the shuttle buses, to handing out a newspaper and bottle of water as you stepped aboard - all included in the price of your stay - was exceptional and made travelling to the show a pleasure.

Breakfast was fine enough although they do have a funny system with only offering one breakfast inclusive in the rate (even if yo book a double) but it's cheap enough so didn't matter. As noted by other reviewers, it is in a brilliant location, close to shops, great restaurants and the subway.

Our only complaint would be that the aircon in our room was faulty, it either blew full-blast at top speed - noisy, freezing and like a gale force wind, or not at all. And the elevators are a tad slow during peak times. However, we wouldn't hesitate to stay at Ascott Guangzhou in the future.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyTravelsQld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
Reviewed 13 October 2013

I stayed in Ascott gz last month for 3 nights. Good services from first day checked in until I checked out. The apartment is very well maintained. The MTR is less than 5 minutes walk away. Once you step out of the main entrance, turn left, cross the road, walk into TaiKoo Hui; one floor down, and you are able to see Shipaiqiao MTR station.
The night views are good, with 2 sets of flat tv, bedroom and living room. DVD player with premium sound system. (although I don't have time for that)
Bathroom is good, no complain.
The only thing i hope they are able to improve is the breakfast. Very limited choices, very average taste.
With "Ascott" brand, guests will expect more from breakfast.
Overall, its good choice, keep it up and improve further.
Cheers...

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dc199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2013 via mobile

We chose the Ascott as it suited a family of 4 and also had a swimming pool. Being an apartment rather than hotel room served our needs well, with kitchen and laundry facilities. Free wi-fi in the rooms was available which was important for us. There were also TV's in the living room and all bedrooms. The spa was great in the ensuite bathroom, although the water pressure was ordinary at times.

It was positioned well near 2 train stations on different lines, numerous shopping centres close by and a large array of restaurants within walking distance.

The staff were all very welcoming and helpful.

The breakfast suited our needs and was convenient.

The only area for improvement would be the availability of English street maps which would have made it so much easier to get around.

We would stay here again :)

Stayed October 2013, travelled with family
Helpful?
Thank Natalie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guangzhou, China
Level 4 Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 October 2013

Have stayed some 45 days in the Ascott. While there are several options in the neighbourhood, deem Ascott to score the best in price/quality/location. Of course you can find nicer places, with better furniture etc but overall this is a very good deal.

Rooms are ample, breakfast buffet ok, swimming pool area small but ok for a dip after a long day.

Why I give a 10/10 is because of the service received. One day I arrived dead sick, all hospitals for foreigners were full, with my non existing Chinese I felt completely lost. This unitll I went for help at the reception desk and Luis from the reception desk helped me out. He not only did find a hospital, he actually stayed with me during full 10 hours in the hospital to translate for me, to take care of the administrative hassle, and he even bought some water and food for me during these long hours, all for free... Wish there were more people like Luis and hotel/appartments were they do care for their customers.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dirkusalbertus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level 6 Contributor
178 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 1 October 2013

I often stay at this family of hotels, and this was one of the better ones. The rooms were nicely furnished, and the kitchenette was better than usual. It is right across from a large shopping center, and one of the very best Cantonese-style restaurants in the city is in the basement of the same building.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 September 2013 via mobile

I lived in Guangzhou before and have seen this building being built as my old workplace is across the street. Very great location- bus stop outside, metro station across, mall across and it's smack in the middle of downtown Tian He. Very convenient to stay in for those on the go but the area being downtown is not as quiet. The environment is not that good outside same as traffic jams and the crowds especially during weekends.

Stayed September 2013, travelled solo
Helpful?
Thank Van C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ascott Guangzhou

Property: Ascott Guangzhou
Address: No.73 Tianhe East Road, Tianhe District, Guangzhou 510630, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
Ranked #4 of 331 Speciality Lodging in Guangzhou
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ascott Guangzhou 4*
Number of rooms: 207
Official Description (provided by the hotel):
Bask in the grandeur of Ascott Guangzhou, a fully serviced luxury residence that offers elegant style with discretion for the busy utive on the move. Situated in the bustling financial centre of Tianhe District, its prime location in Guangzhous commercial hub means that major corporations, banks and consulates are all just a stones throw away. Enjoy easy access to shops, tourist attractions, public transport and exotic restaurants that make Guangzhou such a celebrated gourmet paradise. The newly opened Pazhou Exhibition Centre is also just minutes away, where the famous Canton Fair is held. At Ascott Guangzhou, revel in plush surrounds with posh furnishings and an exclusive environment for luxurious living. Whether for work or leisure, it is a chic spot to call home. Each apartment comes with an opulent living space and every creature comfort you will need – from a fully-equipped kitchen to a sleek home entertainment system and high speed broadband internet access. After a long day, soak in the pool, work out at the gym or rejuvenate with a spa treatment – you will be spoilt for choice. With our efficient business support services, working remotely has never been more convenient. Conduct a meeting in one of our function rooms or enjoy a networking cocktail in the lounge. During your stay, experience Ascott’s signature Heartware service – discreet and always striving to exceed your expectations. ... more   less 
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Also Known As:
Ascott Guangzhou Hotel Guangzhou

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