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“First Impresion and Visit to DongFang Hotel”
Review of Dongfang Hotel

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Dongfang Hotel
Ranked #22 of 3,522 Hotels in Guangzhou
Reviewed 12 July 2012

This experience is for the adventurer that would like to experience the old world Chinese Aristocratic life Style. I am told this Hotel is over 60 years old, very Chinese and traditional old world decor, This is the real thing not a Disney recreation, I can imagine the guest in the 19 20 ad 30 parading in traditional cloths up and down the corridors, very large internal gardens, Pool and plenty of facilities for meeting , Weddings and conventions... Mostly Chinese food in there restaurants and a large mixed foods breakfast buffet. I bit on the expensive side for normal mainland China prices, but a real treat for history buffs and real old word experienced travelers... Courteous Staff, very helpful and convenient to mayor city Shopping and business... Free WIFI, hugh rooms that feel and look like Junior suites, all the necessary goodies of a 4 stare hotel… Not mucho for the younger crowd, or kids…. Only the outdoor pool and excellent exercise Gym…

Room Tip: King Size Bed room is really fit for a King!
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  • Stayed: July 2012, travelled on business
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Thank travelviper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DongFangHotel_GZ, Deputy Manager at Dongfang Hotel, responded to this reviewResponded 1 August 2012

Thank you very much for taking your time to fill out the Guest Comment following your recent visit at Dong Fang Hotel.

We are delighted to learn that you have enjoyed your stay with us. Your comment has been shared with the team who contributed to making your stay memorable. We will be happy to know that our efforts do not go unnoticed.

Once again, we thank you for staying with us and look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 12 July 2012

Hotel is emormous so be prepared to walk. Room is clean but a little old. Pool is beautiful. However, staff can really be more helpful, and it's not a language barrier since I speak Mandarin.

  • Stayed: June 2012, travelled on business
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Thank AileenSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DongFangHotel_GZ, Deputy Manager at Dongfang Hotel, responded to this reviewResponded 1 August 2012

Thank you for choosing the Dong Fang Hotel, Guangzhou.

In regard to your comment, we have addressed your experience with the manager and improvement action has bee taken.

We appreciate that you informed us on our shortcomings. It is always through constructive comments from guests like you that enable us to correct ourselves from mistakes. We look forward to welcoming you back to The Dong Fang Hotel, Guangzhou.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2012 via mobile

Dong fang so far.
I checked in yesterday , so this review is a first impression after one day, I will review again at check out.
I booked this Room with agoda so I'd be very interested in what it would be like to book direct from hotel website.
We arrived at dong fang at 7.30am,
Positive !!
they let us check in early, this surprised me as I thought we would drop our luggage and have to wait until after lunch.
Negative they did not have a king bed room for us, which is not great as this was supposed to be a romantic trip for hubby and I ( not much romance in 2 single beds)
The check in staff said to come back the next day to see if they had a double room available ,but I'm not sure if I should ask again , it feels kind if awkward.
POSItive
When we arrived back in the room last night after our meal ,there was a birthday cake waiting for me,
As we checked in on my birthday,
An extremely nice gesture and totally unexpected .
There is no milk for the coffee, I am not sure if they forgot or they just don't offer milk !! And no sugar either .
The pool is amazing
Their is a clear language barrier,
It's hard to understand anx be understood
Its clear this hotel do not have many western guests,
The staff though have tried very hard to help us,
I will review again when i check out

  • Stayed: July 2012
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1  Thank missky27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DongFangHotel_GZ, Deputy Manager at Dongfang Hotel, responded to this reviewResponded 1 August 2012

Thank you very much for taking your time to fill out the Guest Comment following your recent visit at Dong Fang Hotel.

We are delighted to learn that you have enjoyed your stay with us. Your comment has been shared with the team who contributed to making your stay memorable. We will be happy to know that our efforts do not go unnoticed.

Once again, we thank you for staying with us and look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2012

The hotel looks great, but there are a lot of little flaws that can be found everywhere. First off, the place is enormous and directions are not up to par. When going to breakfast, the staff had my entire group walk to the lobby area, then proceed to the back side of the complex. After reviewing the property, I realized that we walked 2/3rd's of a circle to get to the breakfast facility. It would have been easier to communicate to our party that we could go in the opposite direction of the lobby to get to the breakfast room.

Inside the room, I found two cockroaches that I had to deal with. Also, after showering, the bathroom started to smell like a sewer. The entire night, I was afraid that a cockroach would crawl on me while I slept.

  • Stayed: June 2012, travelled with family
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Thank blsnwbrdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DongFangHotel_GZ, Deputy Manager at Dongfang Hotel, responded to this reviewResponded 1 August 2012

Thank you for choosing the Dong Fang Hotel, Guangzhou.

In regard to your comment, we have addressed your experience with the manager and improvement action has bee taken.

We appreciate that you informed us on our shortcomings. It is always through constructive comments from guests like you that enable us to correct ourselves from mistakes. We look forward to welcoming you back to The Dong Fang Hotel, Guangzhou.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2012

Booked this hotel at short notice based o reviews from your site. Very convenient for shopping, courteous staff, good experience for first time visitors.

  • Stayed: June 2012, travelled on business
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Thank mohamedTrinidad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DongFangHotel_GZ, Deputy Manager at Dongfang Hotel, responded to this reviewResponded 1 August 2012

Thank you very much for taking your time to fill out the Guest Comment following your recent visit at Dong Fang Hotel.

It is indeed encouraging to know that you are satisfied with the overall service in our hotel. And we will keep on improving our standards in providing professional services in order to serve you satisfactorily in times to come.

Once again, we would like to thank you for staying with us and look forward to welcoming you back with our improved service in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2012

Great location with Yuexiu MRT Station being less than 5 mins walking time. We arrived at the hotel at an ungodly hour due to our flight timing and I expected some hiccups during check-in. To my surprise, the staff were efficient and checking in was a breeze. The Business room that we booked was spacious and clean and wifi worked perfectly fine.

The minor drawbacks were the security system of the door lockset. Was informed by the staff that we had to ensure the tongue of the lockset is set in properly else the alarm will go off. Had to slam the door close in order to get the lockset tongue in contact so as to get the buzzing alarm to shut up. Another was the TV being too far away from the beds. Would be better with the tv screen bigger.

Overall, it's excellent hotel to stay in!

Stayed: June 2012, travelled with friends
Thank PillowCorner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DongFangHotel_GZ, Deputy Manager at Dongfang Hotel, responded to this reviewResponded 1 August 2012

Thank you very much for taking your time to fill out the Guest Comment following your recent visit at Dong Fang Hotel.

It is indeed encouraging to know that you are satisfied with the overall service in our hotel. And we will keep on improving our standards in providing professional services in order to serve you satisfactorily in times to come.

Once again, we would like to thank you for staying with us and look forward to welcoming you back with our improved service in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2012

Stayed at Dong Fang for 3 nights in June 2012. Highly recommended place. Amazing location for shopaholics , all possible shopping areas within 10 mins by taxi. Hotel Rooms are recently refurbished and are large . Even the toilets are large with seperate showers and tub. Although I had read some negetive reviews abt this place like smell etc. , but did not feel anything like this. Used room services which was fast although a bit expensive.
Highly recommended again

Room Tip: We took a business room, which had huge bed and a huge sitting area
See more room tips
  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RohitGarg_1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DongFangHotel_GZ, Deputy Manager at Dongfang Hotel, responded to this reviewResponded 1 August 2012

Thank you very much for taking your time to fill out the Guest Comment following your recent visit at Dong Fang Hotel.

It is indeed encouraging to know that you are satisfied with the overall service in our hotel. And we will keep on improving our standards in providing professional services in order to serve you satisfactorily in times to come.

Once again, we would like to thank you for staying with us and look forward to welcoming you back with our improved service in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dongfang Hotel

Address: No.120 liuhua Road, Yuexiu District, Guangzhou 510016, China
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Best Value Hotel in Guangzhou
#22 Luxury Hotel in Guangzhou
#31 Business Hotel in Guangzhou
Price Range: £60 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dongfang Hotel 4.5*
Number of rooms: 679
Reservation Options:
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Also Known As:
Dongfang Hotel Guangzhou

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