We had a mixed experienced over our Hengda hotel. We were staying at the hotel as part of the Canton fair.
Upon our initial arrival, we were blown away by the size of this palace-like accommodation we had booked. We booked this hotel, based on the great reviews that it already had on Trip Advisor.
The hotel advertised that it was within 20 minutes drive of the Canton fair - wow attention grabber. The commute, including traffic took well over an hour and arrived 30-40 mins to the fair every morning. Very disappointing for a 5-star hotel. We stayed 3 out of our 5 nights we booked, we were that unsatisfied.
Being a fitness conscious, protein enthusiast we found that the gym was a 10 minute walk away, in another hotel. To be fair, the fitness room was amazing just not part of the hotel. The hotels pool was also currently being filled with liquid when we arrived. We were also charged ridiculous room service fees, over things we didn't order. The hotel also featured a very sub-par buffet included for breakfast - think odd sugar coated bread and assorted fruit.More