Very good hotel. Good swimming pool inclusive in price for room. Good breakfast also inclusive in price. Spa is good and professional. Good service and kind staff. Bad smell in hall as usual in China that's why I don't thought about it.More
Very good hotel. Good swimming pool inclusive in price for room. Good breakfast also inclusive in price. Spa is good and professional. Good service and kind staff. Bad smell in hall as usual in China that's why I don't thought about it.MoreShow less
Thanks very much for your great interests and nice commends about our staff and facilities / services. Appreciate your time squeezing to let us know and look forward to welcoming you back to the tranquility of the city in the near future. Would you mind to refer our hotel to your friends? Thanks a lot in advance.
Royal Tulip Carat Guangzhou
After doing business in Canton the past 10 years , the Royal Tulip has been the best hotel I have experienced! The rooms are spacious , comfortable bed and soft bed linen ,beautifully decorated and the water fall shower head is amazing after a long day at the show or visiting the factories. The food is exceptional whether for breakfast or traditional Chinese menu. I have used the spa and swimming pool during my stay to help relax and decompress, both exceptionally maintained with stunning furnishings in marble and unique design concept. ABOVE ALL, the staff is more fluent in english than any hotel have I have experienced (aside from Hong Kong). Easy to get to Canton Fair by the various buses they offer, and taxi close (and inexpensive) to Beijing Road and Guangzhou train station. The managers Candy Peng and Dustin Chen have made my stay here like being in the comforts of home. Thank you Royal Tulip! If your in Guangzhou its worth staying there.
Realxing StaMany Thanks
Domenic (aka ROCKET Man)
We are glad to know that you had a wonderful experience with us and we would like to convey our sincere thanks for your precious time and comments on hotel facilities and services. In fact, your comments really inspire and encourage us to further improve our services in the years ahead. In the meanwhile, we do look forward to welcoming you and your guests back to the Royal Tulip Carat Guangzhou again during your next Canton Fair trip or other leisure trips.
Royal Tulip Carat Guangzhou
Not the first time I stay in this hotel (I usually rated it 4 stars in tripadvisor) but I have been disappointed last time... The room I was given had no window and this was already a bad start. I have not asked to change room (my bad) because I was only staying 2 nights and had no plans to spend a lot of time in the room it even if you're there only few hours it makes a difference.
The second negative point was the Internet connexion which was terrible (and this is not the first time I complain about this). Often disconnected from the network and when connected it was a super slow, like it would take 10 minutes to open a yahoo page.
All the rest is fine as usual (breakfast, service, etc.)
Last point (but this is something I already knew about) is the location of the hotel... Fine if you are only planning to go to the canton fair (they have a free bus service) but if you are planning to go any other place it is quite far away).
very friendly staff, hospitable, clean, well equipped hotel. A good value for money either to compensate for the distance from city center or a new management trying to promote the hotel.
my comments are:
a) something wrong with the marble in the bathroom; it always look wet with big stains of water even when it is dry. b) Something wrong with the shower plumping so you hear water drainage from your nieghbour shower; i had to cover the drain. c) you have to wait a while for a taxi but during the fair the provide free shuttles to the exhibition and the city center.
On the other hand, breakfast was great and dinner was even better.
Second time I am going there and I'll surely return next time. It has been a good experience both times with friendly staff, nicely decorated rooms, etc.
Only drawbacks are its location which is not really in the center (but on the other hand not to far from Guangzhou fair) and you might have rooms without views (well, you don't always need views in your hotel, right?)
the only problem with rooms was water flushing into the toilet from the shower area so the floor was slippery.
there is nothing around the hotel - no shops or restaurants but you have everything you need in the hotel itself.
true, Carat is a bit far from city center but I didn`t have any problems neither getting a cab from it nor to it. it is just 5 min drive from guangzhou railway station and about 30 min drive to airport.
even though hotel is close to highways there was no noise at all in the room.
nice swimming pools (outdoor with terrace where you feel like you are far away from the city and indoor with jacuzzi area). I haven`t been to their spa, but I will definitely go back one day to try their treatments.
'home kitchen' restaurant serves delicious breakfasts with a various choice of european and chinese food. also tried dinner (u can choose buffet or a-la carte) and it was very decent.
funny and odd detail: they have pictures on the rooms` ceilings:)