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“Great hotel in central Guangzhou .”

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Sheraton Guangzhou Hotel
Ranked #7 of 3,506 Hotels in Guangzhou
Certificate of Excellence
Reviewed 1 June 2013 via mobile

State here for three nights on a business trip . Hotel is in a great location, with a short walk to the metro, and lots to see immediately round the hotel. Rooftop pool is great , with the spa providing the towels etc ... Right next to a shopping plaza,, and they have Starbucks right next to hotel .. A godsend . :-)

  • Stayed: February 2013
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Thank DeeTee3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded 3 June 2013

Thank you for taking time to review us, we are very glad to hear that you do enjoy your stays and we appreciate very much for the comments you shared as a business traveler. We look forward to welcoming you back to Sheraton Guangzhou in the future.

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282 - 288 of 600 reviews

Reviewed 29 May 2013

I travelled from the uk on business to deliver a training workshop. The hotel rooms were amazing. The best shower I have ever had! The training room and staff that looked after us in the conference rooms were brilliant and the quality of the food at breaks and for lunch was superb. I really recommend this hotel.

Stayed: May 2013
Thank Warnstickle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded 31 May 2013

Thank you very much for providing such positive comments, we are very glad to hear that you had have a wonderful stay and your conference experience are even more perfect and successful. We are certainly look forward to welcoming your return.

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Reviewed 23 May 2013

Nicely located three stations away on tube from the Guangzhou East station (where train from Hong Kong arrives). It is next to a large shopping mall, so easy to go for a bite, and there's Haagen-Dazs there.

I asked for a room with a good view, and they placed me in the highest floor for the given rate, which was nice, although what you see are lots of buildings.

Bathroom was spacious with big window that overlooks into the room. Rooms were comfortable and have shoe polishing service.

One catch - taxis are difficult to catch in the morning.

Room Tip: Just ask for what you want.
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  • Stayed: May 2013, travelled on business
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Thank carioca500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded 24 May 2013

Thank you so much for taking your time to review our hotel, we appreciate the great feedback you provided and it is always glad to hear that our valuable guests had comfortable and memorable stays during their travels.
We apologize for the inconvenience that caused by taxi issue, we are continuously working on the taxi companies to provide better service especially during driver shift change over as well as our bell staff are hailing them on both sides of the road to ensure less of a wait for our guests. We look forward to welcoming your return in the future.

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Reviewed 10 May 2013

I recently had a chance to stay here for a work trip. China on the most part can be hard on foreigners (business and tourists alike). Guangzhou is a charming city, but it has lots of traffic and it's hot. My Chinese language skills are not the best, so at times when out and about it is quite an adventure.

At the end of a day of meetings and much adventure it was great to get back to the Sheraton. Staff are helpful and very nice. Rooms are very spacious and the facilities are great.

Whether a short stay or a long one this is a great option in Guangzhou. It is also centrally located and attached a well serviced mall (banks, restaurants, etc.). I highly recommend.

  • Stayed: May 2013, travelled on business
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Thank Os_Ishmael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded 13 May 2013

We appreciate you taking the time to post these positive comments, it’s always great to hear that our guests enjoyed themselves during their stay with us. We would like to thank you for sharing your pleasant experience with us and we certainly look forward to welcoming you back to Sheraton Guangzhou in the future.

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Reviewed 8 May 2013

Stayed in 2012 for about 7 weeks. Services are good, most stuffs speaks English. Metro just nearby, few good restaurants in walking distance. Next to Teemall where it has the delicious Tim sum, and southern Chinese food! Grandview mall just about 5 -10 min walk where you can find cheap manicure and pedicure in the basement, variety choices of merchandises from cheap to very expensive, also few good restaurants around. Good descent size of room, good shower, and etc. Overall, my 7 weeks of experience was good!

Room Tip: Get the deluxe room is a lot spacious than superior rooms.
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  • Stayed: August 2012, travelled as a couple
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Thank Janice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded 13 May 2013

Thank you very much for taking your time to review our hotel and it is always great to hear that our guests do enjoy themselves during the stays. We appreciate such positive and valuable comments regarding our good locations, facilities and service, we will continue to strive to provide Sheraton signature experience to all our guests. We have a recent development this year, our outdoor heated swimming pool is available now, and we believe that you will have a much better experience than last time. We certainly look forward to your return and experience another memorable stays.

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Reviewed 26 April 2013

Rooms: Average size
- Desk: Yes
- TV: LCD
- Wifi: Yes.
- Bedside powerpoint: No. Laptop cable can reach from the other side of the room
- Fridge: Yes (cool only) - but full of drinks with no space for own drinks
- Free bottled water: Yes
- Balcony: No

Bathrooms: Good. Marble and glass
- Lighting over mirror: OK - some shadows on face
- Bathtub: Yes
- Scales: Yes (digital)
- Shampoos: Yes
- Glass wall to bedroom with blind

Pool:
- Outdoor (on a rooftop)
- Around 25m
- Great spa-style change rooms.
- Long walk from change rooms, so take your robe.

Breakfast: Very good

Service: Good

Location: Close to subway, shopping and restaurants.

  • Stayed: April 2013, travelled on business
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Thank bradhall71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded 28 April 2013

Thank you for taking your time to review us. We are very appreciate your detailed comments, it is glad to hear that you have a good stay, we look forward to welcoming you back to Sheraton Guangzhou in the future.

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Reviewed 25 April 2013

I have been struggling to decide either to stay at Sheraton or Westin. There are mix review and opinion. I finally decided to stay in Sheraton and I made the right decision.

The hotel is located just above Ti Yu Xi Lu station which makes it very easy to go to this hotel from Guangzhou airport or even the train station for the train from Hong Kong. The TeeMall is just next it with connecting entrance.

Staff is great and speak very good English. Room is also good. No problem with my early arrival (around 10:30am)

Well the only problem was the weather is quite bad when I was there.

I will definitely go back to this hotel if I go to Guangzhou again.

  • Stayed: March 2013, travelled solo
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Thank esusilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded 28 April 2013

Thank you very much for choosing to stay at Sheraton Guangzhou Hotel and sharing with us your positive comments. We are very glad that you have a comfortable and memorable stay and certainly we look forward to welcoming you back to our hotel in the future.

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Additional Information about Sheraton Guangzhou Hotel

Address: No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 3,506 Hotels in Guangzhou
Price Range: £113 - £316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Guangzhou Hotel 5*
Number of rooms: 445
Official Description (provided by the hotel):
Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station. ... more   less 
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