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“Fantastic stay in Sofitel”

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Sofitel Guangzhou Sunrich
Ranked #13 of 3,562 Hotels in Guangzhou
Certificate of Excellence
Reviewed 5 November 2012

I stayed in this hotel during canton fair ( OCT 1 - 5 2012 ) Its very nice, excellent room service, tidy room, large selection of buffet breakfast @ reasonable price....

The location is convinient for canton fair & shopping area. Overall outstanding service.

  • Stayed: November 2012, travelled on business
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1  Thank pmsameer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this reviewResponded 8 November 2012

Thank you very much for your kind comments. We have shared them with the team and you can rest assured that it will be a pleasure to welcome you back in a near future. The Sofitel Team

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966 - 972 of 1,686 reviews

Reviewed 5 November 2012

  • Stayed: November 2012, travelled as a couple
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Thank Traveller983
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this reviewResponded 8 November 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 November 2012

  • Stayed: October 2012, travelled as a couple
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1  Thank Kevin-A-Jopaz
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this reviewResponded 5 November 2012

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Reviewed 31 October 2012 via mobile

great hotel overall. the location is right at te CBD. it makes transportation very convenient for me. the lobby is grand and nice. rooms are tidy and clean and modern. ii especially like the swimming pool and the gym. staffs are nice. however the price is abit too high during the trading fair. I will come back again

  • Stayed: October 2012
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1  Thank DickChandler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this reviewResponded 31 October 2012

We thank you very much for your kind comments and recommendation. It is always a pleasure to receive positive feedback. It will be an honour to welcome you again. The Sofitel Team

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Reviewed 25 October 2012

I stayed in this hotel during canton fair. It’s very nice designed and comfy. Service was outstanding! I heard it just opened last year, so it’s look very brand new and bright. Lobby was spacious and comfortable to have a business talk. Bedroom also very comfy and well designed. And the best part on my business trip, they have FREE WIFI! They also have huge indoor swimming pool. Breakfast has a huge selection and variety of food.

The location of Sofitel hotel is not bad, but not too convenient if you travel by metro quite often. You need to walk down around 15 minutes to reach closest metro from the hotel. If you plan to go from airport to hotel by metro, it is also possible and easily accessible since you only take one line from “airport south” to “tiyu xilu” on line 3, travel time is about 30 minutes. From “tiyu xilu” station, you just need to find D exit, go through mall basement and exiting on the upper floor, and just following the road.

And it only cost 7RMB/person. Absolutely faster than taking a taxi in rush hour (approximately 45mnt – 1 hour, plus long queue in taxi lane on airport) and much cheaper (more or less 100RMB by taxi). In addition, some taxi driver may cheat on meter price especially if you can’t speak Chinese.

Room Tip: I heard corner room is more spacious
See more room tips
  • Stayed: October 2012, travelled on business
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3  Thank Culinaryholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this reviewResponded 30 October 2012

We thank you very much for your kind comments and recommendation. It will be an honour to welcome you again. The Sofitel Team

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Reviewed 24 October 2012

Great hotel, flawless building.... great finnishing and friendly staffs.
Not top class english speaking staff but very eager to help, they feel ashamed for not being able to communicate with us well.

The breakfast is really good, variety of selections. Love the pool, (be reminded to bring a swimming cap). Great Table tennis room too. Although the wall is a little too thin and we can hear vague noises from the room next door, but the sleeping quality is at a very comfortable level.

Also, we were there during the Canton fair. The shuttle bus were absolutely on time, nice touch of tiny water bottle provide to the Canton fair visitors.

Will definitely return to Sofitel when visit Guang Zhou.

  • Stayed: October 2012, travelled on business
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3  Thank Wen Chin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this reviewResponded 25 October 2012

Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich, We look forward to welcoming you again. The Sofitel Team

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Reviewed 23 October 2012

I've stayed at the hotel just after it was opened. The hotel itself and rooms are absolutely beautiful but the staff and overall service was terrible. Not sure if it was due to the hotel being just opened recently. The chinese staff at the reception were plain rude and lied to us about the rooms, likely we were referred to a french girl who was lovely and tried to help us. None of the lower level staff spoke any english and preferred to ignore you not even bothering to say hello. We almost missed our plain when it took them 35 minutes to bring down our luggage. When i pointed out that one of the bags was missing the guy literally rolled his eyes at me and vanished for another 10 minutes to find the missing bag.
The hotel definitely has a potential to be an outstanding 5 star facility if the service is brought up to standard.

  • Stayed: November 2011, travelled on business
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Thank YT86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this reviewResponded 24 October 2012

We were sorry to read about your negative experience. These events however occurred a year ago, just after the opening : Please rest assured that since then our team have matured and that intensive trainings have been delivered on daily basis to provide customers with our celebrated “Cousu-Main” experience. We hope to welcome you back soon and regain your trust.
The Sofitel Team

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Additional Information about Sofitel Guangzhou Sunrich

Address: No.988 Guangzhou Avenue Middle, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Guangzhou
#6 Romantic Hotel in Guangzhou
#12 Spa Hotel in Guangzhou
#13 Luxury Hotel in Guangzhou
#45 Best Value Hotel in Guangzhou
Price Range: £92 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Guangzhou Sunrich 5*
Number of rooms: 493
Official Description (provided by the hotel):
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view. ... more   less 
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Also Known As:
Sofitel Guangzhou Sunrich Hotel Guangzhou

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