We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic place. My favorite Marriott”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Guangzhou Marriott Hotel Tianhe
Ranked #9 of 3,436 Hotels in Guangzhou
Certificate of Excellence
Greenville, South Carolina
Level 4 Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fantastic place. My favorite Marriott”
Reviewed 11 April 2013

What can I say? My first visit as a gold member and they put me in the executive suite. The walk through took a couple of minutes to video document. Fresh fruit and a new decor. Bright and airy. The jacuzzi tub was a great way to unwind after the trip into town. I wish I had more than one night there.

The complimentary drink was a big disappointment. It would have been better not to have offered it.

Conveniently located next to a mall, off site meals were good and varied.

I went back later in the same trip and got a lesser, but still pleasant room.

Was VERY disappointed I could not use my travelers checks. Marriott is usually good about this.

Fairly easy access to the subway. Don't get lost in the underground sales market.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank madcap6808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

559 reviews from our community

Traveller rating
    367
    141
    32
    8
    11
See reviews for
57
64
31
308
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Perth
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 April 2013 via mobile

Was pretty dissapointed when we stayed 1 night at the Marriott Guangzhou Hotel in April. The rooms were clean and had very modern set up but if you look carefully everything was just rough around the edges. It seems like a really rushed job to finish the renovation, looks like a cheap job! The plumbing for the toilet had to be fixed several times!! Not good!! The breakfast is pretty so so! However, the staff were very friendly and helpful with limited English.

Just a warning about getting a taxi to the hotel, they don't like dropping passengers off at the entrance of the hotel because the traffic is pretty bad around there.

Not up to the Marriott standard! Wouldn't stay here again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BBFunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 5 Contributor
79 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 April 2013

Was here for business for one night. The Taxi driver was in a rush and dropped me off on the street and not in the drive way. No one came to offer help even when I walk past hotel staff, no one offer to show me where the lobby is. I had to ask. I had a dariver picking me up the next day and no one offer to help me load my bags.

I would rank this hotel as average Marriott hotel. I expected more for over $400 USD per night.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SGO007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 March 2013

As a family of 4, we stayed in the Marriott Hotel Tianhe for 2 nights on Mar 21 and Mar 22. Nice and clean room, excellent location, in the middle of the shopping and restuarant district. Nice spa that opened till 2am, can go after leaving kids with husband at night, nice gym, decent breakfast. The only somewhat strange thing is the swimming pool, you have to walk outside the change room across an open lobby to get to the pool, which is strange, because most pools are accessible directly through the change rooms, in this case, the patrons have to walk in wet swimming suits across an open hall to get back to the change room. Also, at first we thought the beautifully designed indoor pool were dirty with mini paper/tissues bits, after talking to the pool attendant, it turned out someone in Management decided to put a layer of reflective material to make the pool bottom shiny, except the materials peeled off and required constant cleaning up. This is typical Chinese problem of putting image ahead of practicality and functionality. (And I am a Chinese myself). I wish Management would take note of it and instead of creating concerns for the pool patrons and do constant cleaning up, just remove that reflective material completely. All in all, we would still stay there again because of the location.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmericanDr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
Level 5 Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 17 March 2013

We stayed here for two nights in March 2013. We were in town on business had time to walk around the town. The location is very nice - adjacent to a large mall and across from a major athletic complex. If you are visiting the consulate, it is only a few blacks away and very walkable.

The shopping mall is of interest with a wide selection of stores and restaurants. If you venture into the basement you enter a space that is like a bazaar with small stores and food service.
The hotel holds up well to its competition at least with facilities. It is a beautiful and well built facility with an excellent dining room and rooms. We did notice the staff were less engaged than other Marriotts. In one situation we overheard the manager explained to the staff how they could better handle a situation. When she left they essentially said it was not their job and they would not follow her direction. I can only assume they thought we did not know Mandarin. While that incident was not pleasant to hear, the staff were very helpful and some with enthusiasm. I suspect what we witnessed was a reflection of the city's culture and not just a Marriott issue.

All in all I would definitely stay here again

Room Tip: Request view of Citic building
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Freqtourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai
Level 5 Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 17 March 2013

Stayed here now the second time and will definitely be back. Great location in the city center, right next to a mall with all sorts of shopping facilities, food and a huge supermarket. Really helpful and nice staff, great breakfast, everything brand new and very functional. 24/7 Sauna/Pool/Gym. Restaurants/Bar/Room service is 5* Hotel standard, nottn special but nottn to complain... Have to mention: English level of staff is very high for China...
MY Hotel when in Guangzhou!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sebastian_Schmitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 5 Contributor
63 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 March 2013

Stayed here one night and I wish it was 3. Loved the bed, the shower and the tub. Must get access to executive floor and get the deluxe room. At the end of the hall and nicer layout. The lounge has a nice breakfast and selection. Once again the choice of soaps could be nicer.

Room Tip: Ger Deluxe room
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScopeDRK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Guangzhou hotels
0.2 mi away
Sheraton Guangzhou Hotel
Sheraton Guangzhou Hotel
#8 of 3,436 in Guangzhou
556 reviews
0.3 mi away
Oakwood Premier Guangzhou
Oakwood Premier Guangzhou
#1 of 3,436 in Guangzhou
605 reviews
0.4 mi away
Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
#3 of 3,436 in Guangzhou
685 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Hilton Guangzhou Tianhe
Hilton Guangzhou Tianhe
#19 of 3,436 in Guangzhou
771 reviews
1.1 mi away
The Ritz-Carlton, Guangzhou
The Ritz-Carlton, Guangzhou
#5 of 3,436 in Guangzhou
950 reviews
0.7 mi away
The Westin Guangzhou
The Westin Guangzhou
#11 of 3,436 in Guangzhou
1,344 reviews
Show Prices
Show Prices
Show Prices

Been to Guangzhou Marriott Hotel Tianhe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Guangzhou Marriott Hotel Tianhe

Property: Guangzhou Marriott Hotel Tianhe
Address: No.228 Tianhe Road, Tianhe District, Guangzhou, China
Region: China > Guangdong > Guangzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 3,436 Hotels in Guangzhou
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Guangzhou Marriott Hotel Tianhe 5*
Number of rooms: 319
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Agoda, Marriott, Expedia, Priceline, Hotels.com, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Guangzhou Marriott Hotel Tianhe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing