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“Great Hotel to stay”

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Guangzhou Marriott Hotel Tianhe
Ranked #9 of 3,436 Hotels in Guangzhou
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Hotel to stay”
Reviewed 27 December 2013

great location, good food in the restaurant. Swimming pool didn't check, but have heard good things from the business partner. Breakfast area was big, but a little crowded...business is runing< good for the Hotel, buit not for the guests. At the sign-out I have got a gift for the valuable guest :)

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Divealex2566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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561 reviews from our community

Traveller rating
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    32
    8
    11
See reviews for
57
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Hong Kong
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 December 2013

5* in most areas, in particular the swimming pool.
3* lobby. Very small and lack of design.
One staff is inexperienced. Others good!
Buffet breakfast good but not the top.
Location great. Very near to metro.

Room Tip: If you want King Size bed, you need to book it earlier.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matthewcookies930407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panjim, India
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 December 2013

Location is fantastic, rooms are brand new with state of the art decor and mattress quality. It has marble installed with fantastic artifiacts on the walls. Easily accessible and several indian restaurants close by.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank himanshumangal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level 6 Contributor
137 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed 28 November 2013

This hotel is located in the heart of TIanhe district adjacent to a new shopping mall (Zhengjia Suqare) close to the Guangzhou East Train station (one metro stop away). A new property (just about one year old) with fantastic city view from almost every guestroom. Very central location.

Hotel lobby is set on the 5th floor with guestrooms spread all the way up to the 22nd floor. I was upgraded to the executive room at the Club Lounge level where I had easy access to all the free food and drinks. The lounge area is bright, spacious and well decorated - a very pleasant space to hang out! Staff are courteous, friendly and well trained!

Facilities and services. The room I stayed is freshly decorated with contemporary furniture in bright color. Nice big work desk area with a lounge chair. Modern spacious bathroom with separate tub and shower areas. All amenities you can possibly need are included. Internet and breakfast are also provided free to all premier members.

Overall this is a fantastic hotel with great facilities. I will not hesitate to return for my next trip to Guangzhou. Highly recommended!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SanFranExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level 6 Contributor
614 reviews
177 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
Reviewed 26 November 2013

Definitely deserve 4* and above. It is a newer hotel with marble all over the place. Some complain it is had to find. From the East train Station, take the #1 subway south to the next station, take exit D and keep making right turns and you'll see the building. there are construction going on next door. Lower level rooms facing it may hear some noise. you can request a room facing the other direction. I stayed 2 nights 11/27.

Check in was easy, room was clean, breakfast was fine. Lounge food was fine. Internet works good. overall service was good. It is a nice hotel and well deserve 4 points +, I took a point off because I wasn't upgraded to a suite, and they were available because I could get one from their website,

I have been getting upgraded to suites at other Marriotts in the area (China Hotel for example), but not at this hotel. I am a platinum member and it takes 75 nights each year to get it (50 nights for SPG and Hilton). We deserve something better. According to other website's comment Marriott Rewards is less rewarding than Starwood and Hyatt -- and arguably less rewarding than Hilton HHonors - for top tier elite. First of all it take more nights to qualify. Then

1) No guaranteed late checkout, late checkout is instead on request on day of departure.
2) Award nights don't count towards status. IHG Rewards, Starwood Preferred Guest and Hilton HHonors do. Hyatt's new cash and points awards will. (Marriott will even be alone in not offering cash and points awards.)
3) No confirmed suite upgrades -- not at booking or even a few days prior to check-in. Elites aren't even entitled to standard suites that may be available when they arrive.
4) No breakfast at resorts or even at Courtyard properties in the US.
5) Club lounges are getting crowded with United MileagePlus Premier Gold members and Ritz-Carlton credit card holders.

I need 2 more night to re-qualify for myMarriott Platinum status for 2014. After that I'll just let it go. I don't think I am getting a lot from Marriott as a Platinum member. I am also a Hilton Diamond, SPG platinum and IHG platinum.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Tom Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Köln
Level 5 Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 November 2013

Again, I cannot say much, because it was only a stopover for one night for me. But everything I fould was up to the very best standards, comfortable room and bed, good amenities, comfortable lounge and everything in a good, ptetty central location. Will come back here any time I am in Guangzhou.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom_aus_Germany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 5 Contributor
68 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 November 2013

Stayed at this Marriott during the Canton fair. It was my first time here. The location wasn't easy to find as it's a bit walk from the subway. Catching the taxi is also difficult. However, the hotel is fairly new. All the equipments and facilities are nice and new. The breakfast was great. As a platinum Marriott member, the welcome gift was two bottles of water and 2 scoops of ice cream. That was a nice touch. Overall, I enjoyed my stay at this property. oh, btw, the hotel has regular shuttle bus to commune to the Canton fair.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Guangzhou Marriott Hotel Tianhe

Property: Guangzhou Marriott Hotel Tianhe
Address: No.228 Tianhe Road, Tianhe District, Guangzhou, China
Region: China > Guangdong > Guangzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 3,436 Hotels in Guangzhou
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Guangzhou Marriott Hotel Tianhe 5*
Number of rooms: 319
Reservation Options:
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