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“Very nice hotel but food lacks a good level”

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Crowne Plaza Guangzhou Huadu
Ranked #29 of 3,466 Hotels in Guangzhou
Certificate of Excellence
Level 5 Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Very nice hotel but food lacks a good level”
Reviewed 24 August 2014

Due to work I get to stay at this hotel, like most of the Crowne Plaza Hotels, it is up to the standard, rooms are very neat, very clean and there are no problems with the noise so you can actually sleep very good. However on the food side, the western menu lacks variety and the few dishes I have tried are not that good. I believe this hotel needs to improve the food quality and variety.

Room Tip: No problems detected on the rooms, this hotel is very quiet. Western food menu is not that good.
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Alejandro L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, Marketing & Communications Officer at Crowne Plaza Guangzhou Huadu, responded to this review, 25 August 2014
Dear Guest,

Thank you for sharing the experience of your stay at Crowne Plaza Guangzhou Huadu.

Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Your suggestion and opinion are very important to us. We will follow it up with related department.

We look forward to welcoming you back to our hotel again. Thank you!
Sincerely, Marketing & Communications Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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256 reviews from our community

Traveller rating
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    98
    17
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    5
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 August 2014 via mobile

Transfer: The shuttle bus comes every hour or so and the lift is welcomed. The driver even offers you a bottle of water.

Location: Only about 10-15 minutes drive from the airport.

Check in: Be careful!!! They swipe your card and make the bank hold money as security. On Check Out they say they will reverse this, but it NEVER happens.

You then also get charged for your stay on top of this.


Room: The rooms are big and luxurious. Very comfortable!!!

Buffet Dinner: A rip off!!! Don't even waste your money. The selection is abysmal and they charge you nearly AUD 60.

Stayed July 2014, travelled solo
Helpful?
Thank AdamsJ_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, Marketing & Communications Officer at Crowne Plaza Guangzhou Huadu, responded to this review, 20 August 2014
Dear Guest,
Thank you for sharing the experience of your stay at Crowne Plaza Guangzhou Huadu.
Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Your suggestion and opinion are very important to us. We will follow it up with related department.
We look forward to welcoming you back to our hotel again. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 July 2014

Ecellent service, breakfast, room, products in bathroom... everything is excellent about this hotel.
Very close by the airport.
I recommend this hotel especially if you only have a one night stand in Guangzhou.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jun0N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, Marketing & Communication Officer at Crowne Plaza Guangzhou Huadu, responded to this review, 16 July 2014
Dear Guest,

Thank you for taking the time to share your comments regarding your experience during your recent stay with us. We are very pleased to receive your positive comments especially for hotel location.

Once again, we thank you for choosing Crowne Plaza Guangzhou Huadu and look forward to have the opportunity of serving you again in the future.

Sincerely,
Crowne Plaza Guangzhou Huadu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LLANDRINIO
Level 6 Contributor
100 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 May 2014

Always stay here when in Guangzhou. This time as good as ever. Convenient for airport with good shuttle service.quick efficient check in. Polite and helpful staff. Clean and comfortable rooms. Garden restaurant good food for breakfast and dinner. The staff just do it! Lobby bar comfortable with live music and friendly bar staff. Outdoor lane pool and well equiped gym but no Spa.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BRUCE P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, Public Relations Manager at Crowne Plaza Guangzhou Huadu, responded to this review, 30 May 2014
Dear Sir/Madam, Thank you for choosing Crowne Plaza Guangzhou Huadu for your recent stay and we are delighted to hear that you are satified with us. We are looking forward to welcoming you back, and it is also our pleasure to have your friends and families to stay with us.
Sincerely,
Angie Wu
Marketing and Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 May 2014

I use this hotel for business travel purpose. the hotel room is very comfortable, and gym is good and adequate for me. Friendly Staff at business lounge. I did notice a few new staff under training, but the standard is still good. A supervisor I guess, Lily was doing a great job to make me feel like home. Anyway, i will stay at this hotel again soon.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RiverZH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, Public Relations Manager at Crowne Plaza Guangzhou Huadu, responded to this review, 26 May 2014
Dear Sir/Madam, Thank you for choosing Crowne Plaza Guangzhou Huadu for your recent stay and we are delighted to hear that you are satified with our gym center, our rooms and our nice staff. We are looking forward to welcoming you back, and it is also our pleasure to have your friends and families to stay with us. Sincerely, Angie Wu Marketing and Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, Delhi, India
Level 5 Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 May 2014

The location id good as you can reach some shopping places easily by a short taxi ride. The hotel is nice for a business travel with good overall service and food menu.

Stayed for 3 nights was satisfied with the stay and service, upto the repo of a crowne plaza.

The staff is helpful and assists you in getting the taxis etc as required.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anujmehta10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, Public Relations Manager at Crowne Plaza Guangzhou Huadu, responded to this review, 15 May 2014
Dear Sir/Madam, Thank you for choosing Crowne Plaza Guangzhou Huadu for your recent stay and we are delighted to hear that you are satified with us. We are looking forward to welcoming you back, and it is also our pleasure to have your friends and families to stay with us.
Sincerely,
Angie Wu
Marketing and Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Canada
Level 4 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 May 2014

We Stayed at the Crowne Plaza Huadu in April 2014, after a grueling 2 weeks of Asian tours. It was a nice change from the other hotels we had stayed at. We were picked up at the airport at gate 30, which was a bit hard to find, but very helpful (saved us quite a bit in taxi fares). Check in was very easy and the accommodations were great.
We were pleasantly surprised that we were able to access FB there. The Breakfast buffet was wonderful, specially not having to line up for things like noodles or eggs (they brought them to our table).
Although it may seem like it is in the middle of nowhere, the area has further developments in the works, which I'm sure will make it more attractive. If you are taking transit, it does take an hour to get into Guangzhou proper. We did not mind it, since it was quieter and away from noise.
The pool looked wonderful, though most business people did not make much use of it and I did not bring my swim suit. Darn shame.
Overall, I would strongly recommended for the 5 star service

Room Tip: All rooms are good, though the pool view is best
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelval2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty C, Public Relations Manager at Crowne Plaza Guangzhou Huadu, responded to this review, 14 May 2014
Dear Sir/Madam, Thank you for choosing Crowne Plaza Guangzhou Huadu for your recent stay and we are delighted to hear that you are satified with our room, our yummy food and our service. We are looking forward to welcoming you back, and it is also our pleasure to have your friends and families to stay with us.
Sincerely,
Angie Wu
Marketing and Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Guangzhou Huadu

Property: Crowne Plaza Guangzhou Huadu
Address: No.189 Yingbin Avenue, Huadu District, Guangzhou 510800, China
Phone Number:
Region: China > Guangdong > Guangzhou > New Baiyun Airport , Baiyun District , Huadu District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 3,466 Hotels in Guangzhou
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Guangzhou Huadu 4*
Number of rooms: 299
Official Description (provided by the hotel):
Crowne Plaza Guangzhou Huadu is the first 5-star international hotel in Huadu. The hotel is conveniently located in the heart of the Guangzhou Baiyun International Airport Area, ten-minute drive from the airport and Huadu District's central hub, as well as Huadu's largest Jewelry Trade Market and 40-minute drive from downtown Guangzhou and Pazhou International Exhibition Centre. In addition, we offer free scheduled shuttle bus service between the hotel and Guangzhou Baiyun International Airport, and during the Canton Fair period, the free scheduled shuttle bus is available between the hotel and Pazhou International Exhibition Centre. Crowne Plaza Guangzhou Huadu offers 299 guest rooms, including suites and a Crowne Plaza Club Floor. Crowne Plaza newly upgraded bathroom amenities is a premium worldwide recognized cosmetic brand Borghese, originating in Italy. The product is added with natural lavender essential oil to provide you luxurious and professional bathroom experience during your trip. Complimentary Wifi service in rooms and hotel public area, 24-hour in-room dining service, central air-conditioning with individual control, in-room safe, hair dryer, mini bar, coffee and tea, iron and ironing board, 42'' LED TV are all ready for your comfortable stay. Each Club Floor Room and Suite comes with premium guest services, including express check-in and out, 2-hour complimentary use of meeting room at the Crowne Plaza Club Floor, complimentary breakfast, beverage and Happy Hour at the Club Lounge, late check-out until 16:00 and etc. The fitness centre and outdoor swimming pool offer guests a great place to relax and the Garden Cafe, Chinese Restaurant and the Lounge Bar provide delicious offerings of culinary delights. With seven multi-function meeting rooms and a Crowne Ballroom, Crowne Plaza Guangzhou Huadu offers excellent options for all types of events. The column-free Crowne Ballroom spreading 1100 sqm accommodates as many as 1600 people for meeting; it can also be divided into four individual sections to meet guests' various needs. ... more   less 
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