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Hilton Guangzhou Baiyun
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Reviews (477)
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All reviewswanda plazathe executive loungemary linstaff went out of their waybaiyun mountainclose to the airportbig mallshopping complexinternet servicechinese restaurantbusiness tripbreakfast buffetcanton fairbig bathroomperfect hotelgold memberbooked rooms
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Reviewed 15 December 2011

Dec 13, 2011, was my GF's birthday even though we both live in the City we decided to Eat, drink and stay in this Hotel, to celebrate my soulmate's 30th birthday.

The hotel is 15 minutes from the Center and well located and also short drive from the airport for those coming from outside . There is a shopping mall and,an Imax movie theater a food court right where the hotel is, If you are going for the first time or for a short visit a great place to stay.

The food at their buffet is great with a knowledgeable personnel, the Maitre D' Mr. Stephen is just an amazing and fabulous guy, made us feel at home, my God what kindness and great service to the details!

  • Stayed: December 2011
    • Value
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Thank Chic-Sheikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_GZ, General Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded 13 September 2014

Dear Chic-Sheikh

Going through our past Tripadvisor feedback I noticed we have not responded to your praise in the past. Thank you for having shared your experience about your stay at our hotel.
We sincerely appreciate your feedback and strive to continuous deliver excellent customer service.
We hope to welcome you back again at our property.
Sincerely
A. Justkowiak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2011

Property located in outskirt of busy Guangzhou city in Bayun area which is on the way to Guangzhou airport. Suare building with lots of rooms. It is barnad new property so everything is new and unused. Breafkast is worth having it there. All variety of foods and Juices and sweets. Nice swimming pool. And a Gym (spa). Well trained people working there so makes you satisfied. Best part is property located in evry peaceful area so good way to get out of busy and noisy Guangzhou

Room Tip: Corner suits are large and sunny
  • Stayed: December 2011, travelled on business
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Thank Narumuscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_GZ, General Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded 13 September 2014

Dear Narumuscat

Going through our past Tripadvisor feedback I noticed we have not responded to your praise in the past. Thank you for having shared your experience about your stay at our hotel.
We sincerely appreciate your feedback and strive to continuous deliver excellent customer service.
We hope to welcome you back again at our property.
Sincerely
A. Justkowiak

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2011

Not easy for a taxi driver to find, it's actually pretty prominent. Not near airport, as name might suggest but in a huge mall just north of city centre by Baiyun International Conference Center I'm Hilton Gold, and they made me feel like royalty (if that's appropriate for China).
Excellent Exec lounge with great food and drink. Breakfast was in main restaurant at lobby level and of great variety and high standard.

All in all very good indeed

  • Stayed: November 2011, travelled on business
    • Value
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Thank ethelman2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liang A, Public Relations Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded 30 November 2011

Dear Ethelman, many thanks for your comments share on Tripadvisor, we are really eager provide you an unforgetable service which as we always aim to, we target to make you comes back as a second home at Guangzhou. Looking forward to see you in the Lobby very soon

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Reviewed 1 week ago
Google Translation

Stayed: June 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded 1 week ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile
Google Translation

Stayed: May 2018, travelled on business
Review collected in partnership with 单个酒店
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded 2 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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