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“Standard Hilton”

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Hilton Guangzhou Tianhe
Ranked #19 of 3,408 Hotels in Guangzhou
Certificate of Excellence
Hong Kong, China
Level Contributor
59 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Standard Hilton”
Reviewed 16 June 2014

Was upgraded to the executive floor as HHonors Gold. I was expecting a room larger but the size of the room is acceptable. I have to say everything is standard Hilton at this property. Nothing fantastic. The door of the shower room cannot close completely, making me feel little cold during shower. I gave an excellent rating due to its recognition of HHonors status and value for money.

Room Tip: Except for suite, all standard rooms are quite small.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Astoria_HKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review, 23 June 2014
Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! Thank you for your feedback in regards to the shower door not working very well in your room. I've worked with maintenance to fix the issue. Thank you again for your review and I invite you to stay with us the next time you return to Guangzhou. We look forward to seeing you soon.
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751 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

Located near one of the main train station and within walking distance. Convenient and have free shuttle service from GZ East Train Station to Hotel. Nice restaurants and with various choices. Reasonably priced.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Wai Man Phoebe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review, 4 June 2014
Thanks for your kind comments about your recent stay with us. So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Hilton Guangzhou Tianhe General Manager Grace Lau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 28 May 2014

Good Quality Hotel near East Train Station, Very convenience for travelers who know Guangzhou BTW, Trip advisor should not request"review must have 200 characters minimum" if you want travelers to share opinion

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nmlmobile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review, 4 June 2014
Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality.

We look forward to seeing you soon.

Hilton Guangzhou Tianhe General Manager Grace Lau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Xiamen, China
1 review
Reviewed 24 May 2014

Nice hotel with friendly staff. Close to Shopping mall and little restaurants just across the road with very nice food. Also hotel restaurant serves good food and bar invites for a relaxed seating. Rooms with all equipment and big bath room. Clean.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Thorsten V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review, 27 May 2014
Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Hilton Guangzhou Tianhe General Manager Grace Lau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Qingdao, China
Level Contributor
176 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 23 May 2014

I stayed two nights in this Tianhe based hotel. The rooms are spacious and stylish as may be expected and staff is professional and helpful. Added attraction is the excellent singer/piano and guitar player in the lobby bar. Well worth a visit!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pietchina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review, 27 May 2014
Thank you for your review. I am pleased to hear you enjoyed your stay and glad to know our lobby singer Victor helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.

Hilton Guangzhou Tianhe General Manager Grace Lau
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Taipei, Taiwan
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 May 2014

The room looks nice. But more details wait to improve. For examples, the AC controller panel is very hard to read so you don't really know how to make changes on wind speed. The kettle is putting at a place where doesn't have a plug around.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GsWorldTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review, 27 May 2014
Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton during your recent stay. Your review has been addressed to our team and we will work with our maintenance team to improve all the detail you mentioned. If you return to our area, we hope you will consider staying with us again.

Hilton Guangzhou Tianhe General Manager Grace Lau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stanger, South Africa
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 May 2014

Arrived in the afternoon check in was quick an fast.room big an spacious nice city view as we'll.halaal restaurant next door to hotel.exchange rate is same as bank not like other hotels in the world.pool was tops.staff extremely helpful.comfort an brilliant

Room Tip: Halaal restaurant next door mosque abt 5min by cab.room with city view is tops at night u enjoy the...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luqman789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review, 19 May 2014
Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Hilton Guangzhou Tianhe General Manager Grace Lau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Guangzhou Tianhe

Property: Hilton Guangzhou Tianhe
Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#16 Spa Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#19 Luxury Hotel in Guangzhou
#56 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
Official Description (provided by the hotel):
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being ... more   less 
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Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou

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