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“Location Location Location and the Hotel is pretty good too!”
Review of The Westin Pazhou

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The Westin Pazhou
Ranked #4 of 3,521 Hotels in Guangzhou
Certificate of Excellence
Reviewed 17 June 2013

A 1 night stay for a short visit to the Canton Fair complex was made a lot more pleasant for staying at the Westin.

Nice hotel, comfortable rooms, shuttle service on a little golf buggy to the show.

I ad a river view room and it was the day of the Dragon Boat Festival so free entertainment from my window.

Room layout works for me, like an open plan bathroom / bedroom, all very cool and modern and functional.

No complaints whatsoever, just smooth and enjoyable.

Would stay again in a heartbeat next time I need to be at the fair complex.

  • Stayed: June 2013, travelled on business
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Thank dudih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selina C, Manager at The Westin Pazhou, responded to this reviewResponded 19 June 2013

Dear dudih,
Thank you for staying in The Westin Pazhou during your business trip to Canton Fair Complex. We are glad to know that you’ve enjoyed the stay. It was so wonderful that you stayed on the Dragon Boat Festival and enjoyed the traditional boating competition through the window in your room. We hope that could bring some Chinese festival atmosphere to your trip. Sincerely look forward to seeing you soon.

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247 - 253 of 628 reviews

Reviewed 15 June 2013

The Westin Pazhou is the best location if you are in Guangzhou for a trade show. The hotel is brand new and the rooms are simply amazing. They are huge and the bathroom is outstanding. The Chinese restaurant is really good, the Japanese one could be better. The breakfast in the morning is one of the best I found in a chain hotel. Well done!

  • Stayed: May 2013, travelled on business
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Thank gianlucaNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selina C, Manager at The Westin Pazhou, responded to this reviewResponded 17 June 2013

Dear gianlucaNY,
Thank you for staying in The Westin Pazhou and sharing your nice comments. It is truly our honor to know that you’ve enjoyed your stay, especially the room design, Five Zen5es Chinese Restaurant and buffet breakfast. In Westin, everything we do is for a better you. Sincerely look forward to your next visit and experience more renewal with us.

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Reviewed 13 June 2013

Practically inside the Fair Complex,this property is the right place to stay if you have business in the fair.
If you are in Guangzhou for any other reason you have better options .
Rooms are correct without any thing special.staff helpful and friendly.
All rooms have views ,some towards the river better,but who care in a business trip...
Chinese restaurant is ok,Japanese ought to be better.
Lounge is fine with excellent service

Room Tip: Corner high floor towards Canton Tower and river
See more room tips
  • Stayed: June 2013, travelled on business
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Thank PLSPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selina C, Manager at The Westin Pazhou, responded to this reviewResponded 17 June 2013

Dear PLSPG,
Thank you for staying in The Westin Pazhou and sharing your reviews. We are glad to know our location has provided you convenience for your business trip. Hope you could experience more personal and instinctive service at our hotel during your next visit. See you soon.

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Reviewed 12 June 2013

maybe i just have been unlucky , but all the hapenings in the time i stay there were enough to decide not stay anymore in that hotel , no service when i arrived at the hotel , nobody helping to bring bags inside, breakfast for 2 days no charge on 3rd day they want money for the same, internet in rooms are not free , IN PUBLIC AREAS IT IS FREE, it means i have to pay for all people just fall into the lobby and use internet!!when i complain , the answer was very simple , it is our company regulation
so no more ! i give also back my spg membership card , i can spend my money in other real 5 star hotels in guangzhou

  • Stayed: May 2013, travelled on business
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1  Thank markus20er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selina C, Manager at The Westin Pazhou, responded to this reviewResponded 13 June 2013

Dear markus20er,
Thank you very much for choosing The Westin Pazhou. We regret to learn that we have failed in meeting your expectations in some aspects during your stay. From your reviews, we could see that you would feel less confusing if all room benefits were clearly communicated with you at the first beginning, and we were deeply sorry for that. If it is convenient for you, please send us your stay information (check-in name) to westin.pazhou@westin.com or via private message on Trip Advisor, so that we could learn more about your stay and provide you with more personal service. Thank you.

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Reviewed 11 June 2013

this hotel tellss us that china is flying to perfet standards. I choose this hotel in order to be very close to the canton fair lighting exhibition ad I can only say that everything was perfect. The bedrooms are incredibly luxurious and the service is impeccable. Restaurants are just top notch. If I have to find one little spot, I would have to say that the receptionsists could improve their english....

Room Tip: ask for top floors, river view..... it is worth it!
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  • Stayed: June 2013, travelled on business
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Thank giorgioeguiomar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selina C, Manager at The Westin Pazhou, responded to this reviewResponded 13 June 2013

Dear giorgioeguiomar,
Thank you for staying in The Westin Pazhou during lighting show. Hope our direct access to Canton Fair Complex has provided you with convenience. We are really glad to know that you've enjoyed your stay. Hospitality industry is developing very fast in China, as an exhibition hotel, we hope to offer personal and instinctive service to our guests from all over world, like all Westin hotels and resorts. We will keep improving our service and hope your next stay with us is more close to perfection, without even a little spot:)

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Reviewed 17 May 2013

We stayed here while at the CIFF show and it was perfect, great staff, very very clean but very quite on an evening which suited us just fine.

Stay in an Executive room and use the executive club on the 40th floor, great free snacks, dim sum and they had a Happy Hour with free beer! great views of the City.

Have booked again for next year.

  • Stayed: March 2013, travelled on business
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Thank offint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selina C, Manager at The Westin Pazhou, responded to this reviewResponded 20 May 2013

Dear offint,
Thank you for staying in The Westin Pazhou during the CIFF show. I hope our superb location has provided you convenience and comfort. And thank you for your nice comments towards the Westin Executive Lounge, which is designed to offer you instinctive service and renewal experience. Sincerely look forward to seeing you next year!

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Reviewed 11 May 2013

I am happy that I selected this hotel while working at the Poly World Expo center during the Coil Winding Expo. The rooms in the hotel are some of the best I have stayed during my last 10 years traveling in China. I stay about 50 nights in China per year. Good room supplies and 4 new bottled waters every day.
TV channel selection was good. International, news, sports, and National Geographic, HBO, etc.

If you can get a long term special, the price of 732 RMB can included free WIFI and buffet breakfast. It is a great deal.
the food is not great, but not bad either.
The lobby bar is not so great. Less than special. Just a few sofas and chairs near a counter in the lobby. It is very pricey to have a drink or a coffee. Normal decaff coffee 55 RMB a double Vodka, 125 RMB. If you try the nice Japanese Teppanyake on the 42 floor, you will find the set menu around 600 RMB per person and that is too expensive for my taste.

The elevators are fast and comfortable. The cleaning staff is very friendly and very helpful.

Stayed: May 2013
Thank Ricky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selina C, Manager at The Westin Pazhou, responded to this reviewResponded 13 May 2013

Dear Ricky S,
Thank you for staying with us during your business trip. We are ideally located in the Canton Fair Complex Area C, so it will only take you a few minutes to walk to the Poly World Expo. It is glad to learn that you’ve described our hotel room as “one of the best in China”. Also, we have been working to provide more diverse food promotions to our honored guests. Hopefully you could find more exciting dining choices at hotel during your next stay. Sincerely look forward to seeing you soon!

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Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District | Area C, Canton Fair Complex, Guangzhou 510335, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Guangzhou
#4 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#47 Best Value Hotel in Guangzhou
Price Range: £85 - £318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Pazhou 5*
Number of rooms: 325
Official Description (provided by the hotel):
The Westin Pazhou, a landmark hotel situates in Area C of the Canton Fair Complex, embracing views of both the Pearl River and city skyline, and enjoying enviable position of being the only hotel with direct access to the Canton Fair Complex. It only takes you 1 minute to Poly World Trade Center Expo, and 5 minutes to the nearest metro station. Convenient location provides you an effective exhibition experience, and our exclusive services must make your stay a renewal. Moreover, we are the only hotel which provides hotel golf cart shuttles in the exhibition hall. After a busy day, treat yourself in one of the Westin spacious and comfortable guest rooms and suites, eat well in sumptuous dining venues, host your events in extensive and highly flexible event spaces, and nourish yourself in the Westin signature Workout Studio and Westin Heavenly(R) SPA. Every element here is designed for a better you. ... more   less 
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Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou

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