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All reviews kevin tao executive assistant manager steam bath fully equipped kitchen washing machine one bedroom apartment home away from home family stay grand view great hotel enjoyable stay apartment hotel canton fair grandview mall business trip special thanks tianhe district
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Reviewed 5 weeks ago

We were in a deluxe studio apartment. Location is excellent, bang in the middle of the city, close to train station, shops, banks, museums and a lot of extra super malls! The apartment is quite nicely decorated with nice furniture with tons of drawers and a very comfortable king size bed. The view of the city wonderful at night.

It is a small apartment but surprising they have accommodated more or less a full kitchen with a full array of small appliances as well as a small dishwasher and a small oven along with the microwave, of course. Dinner set provided for two and a lot of cutlery. Even the gloves for the oven was provided. The bathroom does not have a bath tub but comes with a steam bath. Plus, a small TV is provided in there.
A couple of drawbacks: It has a washing machine in the apartment which doubles up as a dryer. This is a drawback as it take 2.5 hours to dry even a few clothes. I just wish they would provide a separate washing machine and a dryer which can be stacked up and will not demand extra space.
Another thing is that few cooking utensils are provided; less than what is ordinarily provided at other such apartment hotels.
But, I still gave it a 5 rating for the immaculate service and the friendly manager and the staff. We had gone there from Hong Kong and had to purchase the train tickets for the return trip. They provided the service to purchase the tickets for us for a small fee which saved a trip to the station.
They also have a very nice restaurant on the premises.
All in all, we had a lovely stay.

Stayed: September 2018
Thank RudraPalash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin_Tao_OPGZ, Manager at Oakwood Premier Guangzhou, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you very much for your recent stay and share with us your stay experience.

I am most thrilled to read that you love Oakwood for its wonderful staff and immaculate service!

Your very detailed encouraging words about the hotel location, view, state-of-art facilities and services will be motivate us to keep up with the inspiring and passionate services aiming to be the best hotel in Guangzhou. Your feedback about the kitchen utensils will be improved immediately.

Thank you for your stay and look forward to welcoming you back in the near future.

Best regards,

Kevin Tao,
Executive Assistant Manager
Kevin.Tao@Oakwood.com
WeChat: +86 139 2838 5858

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

Very good. Location, center and quiet. Room is good size, they even have steam bath in bathroom which is amazing . Gym with good facilities. View from both room and restaurant was superb. Would recommend this hotel for business and leisure

Stayed: August 2018, travelled on business
Thank Vu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin_Tao_OPGZ, Manager at Oakwood Premier Guangzhou, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you very much for your recent stay and share with us your stay experience.

I am most delighted to read your stay was most enjoyable with the well-appointed facilities. Your encouraging words will be motivating us to aim higher for the best hotel in Guangzhou.

Thank you for your stay and look forward to welcoming you back in the near future.

Best regards,

Kevin Tao,
Executive Assistant Manager
Kevin.Tao@Oakwood.com
WeChat: +86 139 2838 5858

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

Excellent room, attention, food.

Good location, have everything closed, metro, shopping mall.

The employers is very friendly and have a good attention.

Room is modern and clean.

They have a western and chinese food.

Stayed: September 2018, travelled on business
Review collected in partnership with 单个酒店
Thank VicenteP74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin_Tao_OPGZ, Manager at Oakwood Premier Guangzhou, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you very much for your recent stay and share with us your stay experience.

I am most delighted to read your stay was pleasant and enjoyable and most satisfied with the hotel location, well-appointed facilities and friendly staff as well restaurant.

Thank you for your stay and look forward to welcoming you back in the near future.

Best regards,

Kevin Tao,
Executive Assistant Manager
Kevin.Tao@Oakwood.com
WeChat: +86 139 2838 5858

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018 via mobile

Always stay here when in GZ, is a good size hotel conveniently located in the heart of GZ, near Tianhe Square sports stadium. Staff are excellent, club floor has good amenities but is mostly catered for Chinese. Gym is large and has plenty of machines and staff are all well schooled. Do recommend

Stayed: September 2018
Thank Murdy31073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin_Tao_OPGZ, Manager at Oakwood Premier Guangzhou, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for your recent stay and share with us your stay experience.

I am most delighted to read your stay was pleasant and enjoyable and most satisfied with the hotel location, well-appointed facilities and well-trained friendly staff.

Thank you for your stay and look forward to welcoming you back in the near future.

Best regards,

Kevin Tao,
Executive Assistant Manager
Kevin.Tao@Oakwood.com
WeChat: +86 139 2838 5858

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2018 via mobile

The Oakwood Premier is a beautiful place, we rented a two bedroom apartment for six days and it was absolutely wonderful, the staff is excellent and most helpful, two ladies in particular is Carol and Samantha, they were
So helpful and attentive to our every need. The rooms are beautiful and beds are very comfortable, the steam shower was much needed after long days. Breakfast came with our room, and it was delicious, something for everyone. The only drawback was the hall on the 30 floor which is the hall on which our room was on. Hall a slight smell, that wasn’t very pleasant, but other than that this is a wonderful hotel to stay, i highly recommend it!

Stayed: August 2018, travelled with family
Thank Hesable2day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin_Tao_OPGZ, Manager at Oakwood Premier Guangzhou, responded to this reviewResponded 2 September 2018

Dear Guest,

Thank you very much for choosing to stay at Oakwood Premier Guangzhou and share with us your stay experience.

I am delighted to read that your 6-day stay was most enjoyable and pleasant. Your encouraging words towards Carol and Samantha will be motivate all of us to keep up the best services and aim higher for the best hotel in Guangzhou.

Thank you for letting me know about the unpleasant smell in the hall of 30th floor, we will make immediate improvement.

I am looking forward to welcoming you back in the near future.

Best regards,

Kevin Tao,
Executive Assistant Manager
kevin.tao@oakwood.com
wechat: +86 139 2838 5858

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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