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Four Seasons Hotel Guangzhou
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Reviews (899)
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695
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476 - 481 of 899 reviews
Reviewed 5 March 2014

I am very honored to have the opportunity to introduce my friend to live the four seasons hotel in guangzhou.
The hotel lobby is impressive! Lobby bar or housing that the scenery is very beautiful, both in Chinese food, western food and diet is very delicate, delicious, penthouse bar is more linger!

Room Tip: River-view Room look out of the scenery is very beautiful!
  • Stayed: February 2014, travelled on business
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Thank andytaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 10 March 2014

Dear andytaba,

Thank you for introducing your friend to stay with Four Seasons Hotel Guangzhou recently.

We are so grateful that you rated us as one of the best hotel in your life. It means a great deal to our people to know how much their efforts are appreciated and, as is our custom I have shared your comment with our entire management team and staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done.

Again, we value and appreciate your patronage of Four Seasons Hotels Guangzhou.
We look forward to the opportunity of welcoming you back in the not too distant future.

Warm regards,
Byron Chong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

Wonderfull hotel, great service and staff. A must see view of the skyline of Guangzhou. Worth every star of the 5 they have. I spend 4 days here and will come back next year for sure. Internet is good, rooms are clean and perfect. The staff is really friendly and helpfull. If there is one hotel i will advise in Guangzhou, this is the one and i have seen quite a few of them now.

Room Tip: i had the standard Tower king room with view of the River. It is very nice to see the river and towers at night.
  • Stayed: February 2014, travelled on business
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Thank Rob v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 10 March 2014

Dear Rob v,

Thank you for your comments regarding your visit and it was a pleasure having you staying with us.

Your description of the accommodation, the view and the quality of service you received from the staff is exactly what we strive for. It means a great deal to our people to know how much their efforts are appreciated and, as is our custom I have shared your comment with our entire management team and staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done.

Again, we value and appreciate your patronage of Four Seasons Hotel Guangzhou.
We look forward to the opportunity of welcoming you back in the not too distant future.

Warm regards,
Byron Chong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

I would like to congratulate the GM of four seasons for having such a well trained staffs how always trying to improve their quality of services.
Our 7 days stay in four seasons hotel were a memorable stay and I definitely will be back there during my next visit in the coming months.

Room Tip: Good Location for Business, Shopping and Sightseeing
  • Stayed: February 2014, travelled with friends
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Thank Hamid M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, General Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 10 March 2014

Dear Hamid M,

Thank you for your compliments regarding your recent visit and it was a pleasure having you staying with us.

Your description of the quality of our staff service you have enjoyed at our hotel is exactly what we strive for. It means a great deal to our people to know how much their efforts are appreciated and, as is our custom I have shared your comment with our entire management team and staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done.

Again, we value and appreciate your patronage of Four Seasons Hotel Guangzhou.
We look forward to the opportunity of welcoming you back in the not too distant future and making your future stays as memorable as this one.

Warm regards,
Bahram Sepahi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

I spent one night there with my wife and little girl of 9 months old for a celebration of 2th wedding anniversary. The staff were nice and helpful. The room was excellent, facing the Pearl river and the Guangzhou Tower. Both room was amazing.

Should be the most luxury hotel in South China.

Room Tip: I think no matter facing the river or the city, both are good. But the bath room should be big.
  • Stayed: February 2014, travelled with family
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Thank jimmy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 23 February 2014

Dear jimmy s,

Thank you for choosing to stay with us. I am pleased to know that you and your family had a good experience in our hotel and you are parcicularly pleased by our amazing room and helpful staff. We look forward to welcoming you back very soon and will do our best to ensure your future stays are as enjoyable as this one.

Till then, my best wishes to you!

Warm regards,
Byron Chong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

Amazing City, Great People and the Hotel was 5 Star all the way, restaurants were very good as well as the lounge which thankfully was open late. The rooms on the higher floors has great views except for the consistent smog which is the norm in the area.

Room Tip: As usual 4 seasons lived up to it's reputation. Structurally amazing facility, great service the only issue was that the security configuration makes it difficult to move floor to floor other then communal rooms such as restaurants etc..
  • Stayed: January 2014, travelled on business
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Thank Steven_East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 23 February 2014

Dear Steven_East,

Thank you for your comments regarding your visit and it was a pleasure having you staying with us.

Your description of the accommodation, the food and the quality of service you received from the staff is exactly what we strive for. It means a great deal to our people to know how much their efforts are appreciated and, as is our custom I have shared your comment with our entire management team and staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done.

Again, we value and appreciate your patronage of Four Seasons Hotels Guangzhou.

We look forward to the opportunity of welcoming you back in the not too distant future.

Warm regards,
Byron Chong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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