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“Awesome Hotel - Superb rooms with the best views of Guangzhou”

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Four Seasons Hotel Guangzhou
Ranked #7 of 3,480 Hotels in Guangzhou
Certificate of Excellence
Reviewed 25 April 2014

Awesome Hotel - Superb rooms with the best views of Guangzhou. Restaurants can be a bit pricey - but the food & service are very good.
My ears popped in the lift on the way up to the lobby on the 70th floor ! I really enjoyed my stay - I'll definately be back

  • Stayed: April 2014, travelled on business
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Thank barefootAce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 27 April 2014

Dear barefootAce,

Thank you for choosing to stay with us recently. It is really appreciated that you took valued time to rate us and share your positive feedback on TripAdvisor. I am pleased to know that you enjoyed our room, food and service. We look forward to welcoming you back very soon.

Warm regards,
Byron Chong

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387 - 393 of 759 reviews

Reviewed 24 April 2014

Great hotel, everything was as good as it gets! The rooms were really luxurious, With great view over the city and the Guangzhou Tower. I never tried the breakfast, but a dinner in the top floor restaurant. Michelin class for a reasonable price.

  • Stayed: April 2014, travelled on business
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Thank Rune H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 28 April 2014

Dear RuneHa,

Thank you for taking time to rate us on TripAdvisor and I am glad to know that you enjoyed your stay with us this time. It is our unchanged mission to provide guests with world-class products and services, as well as luxurious experience. Looking forward to welcoming you back very soon and we will make sure your future stays are as enjoyable as this one.

Best regards,
Byron Chong

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Reviewed 24 April 2014

Just back from a short stay in Guangzhou, the city is hectic but this hotel is great. Food in the restaurants is excellent and don't miss afternoon tea on the 70th floor. A big big thumbs up to Angel in the hotel's spa who does the BEST manicure and pedicure I have ever had. Also I rang down for room service one day and they heard I had a cough so they brought up hot water, honey and lemon to my room! That was so kind, amazing service. There was a problem getting taxis but I'm not sure how the hotel can improve this. The reception do offer to call one for you but they never come so you have to join a long queue, but it's a Guangzhou problem just give yourself a little more time to get anywhere.

  • Stayed: April 2014, travelled on business
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Thank HaveRecords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 28 April 2014

Dear Redtype,

Thank you for your comments regarding your visit and it was a pleasure having you staying with us.
Your description of the hotel, the food and the quality of service you received from the staff is exactly what we strive for. It means a great deal to our people to know how much their efforts are appreciated and, as is our custom I have shared your comment with our entire management team and staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done.
Again, we value and appreciate your patronage of Four Seasons Hotel Guangzhou.
We look forward to the opportunity of welcoming you back in the not too distant future.
Warm regards,
Byron Chong

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Reviewed 19 April 2014

Reception on Level 70 - never heard of that before!
That was the first thing to catch your attention.
Rooms great, very large and exceptionally well appointed.
Big big windows, great views - a really great vibe.
Tremendous service and a very special place.

  • Stayed: April 2014, travelled on business
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1  Thank DmacSydney_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 21 April 2014

Dear DmacSydney_Australia,

Thank you for choosing to stay with us recently. It is really appreciated that you took valued time to rate us and share your positive feedback on TripAdvisor. We look forward to welcoming you back very soon and continue to wow you with our Four Seasons products and services. Till then, our best wishes!

Warm regards,
Byron Chong

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Reviewed 16 April 2014

Four Seasons Guangzhou is highly efficient business hotel. The rooms are very well kept and staff friendly and professional. A great breakfast with a large selection of both western and Chinese cuisine.

  • Stayed: April 2014, travelled on business
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Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 21 April 2014

Dear DavidDean78,

Thank you for choosing to stay with us. I am pleased to know that you enjoyed our room, breakfast, as well as our staff service. We look forward to welcoming you back very soon and will do our best to ensure your future stays are as enjoyable as this one.
Till then, my best wishes to you!
Warm regards,
Byron Chong

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Reviewed 14 April 2014

National Day on the first day, the occupancy of the Four Seasons Hotel in Guangzhou, the tallest hotel in Guangzhou, the thought that the hotel will not be a lot of people, but did not expect a crowded lobby, upon Hou stay, the front desk to help upgrade to Superior room, the room is very open but can not see the waistline, an area of about 50 square meters, very comfortable bed, behind the bamboo is beautifully Complimentary welcome fruit, bathroom on the right, spare parts are L'Occitane, a large bathtub, soaking it comfortable, the service staff is very polite with me to visit other rooms, meet the initiative to say hello, very recommended to stay!

Stayed: July 2013, travelled with friends
Thank duy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 16 April 2014

Dear duy t,

Thank you for choosing to stay with us during last National Holiday. It is really appreciated that you took valued time to rate us and share your positive feedback on TripAdvisor. We are pleased to know that you enjoyed our room and staff service during your stay. We look forward to welcoming you back very soon. Till then, our best wishes!

Warm regards,
Byron Chong

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Reviewed 10 April 2014

it's comfortable,room was clean and the over view of river and tower were amazed me.The service of waiter was excellent and patient. They asked me how about the sleep,is that my first time live in four season hotel.Worth it.

Room Tip: choose a higher one
  • Stayed: March 2014, travelled solo
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Thank siyu w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsguangzhou, Hotel Manager at Four Seasons Hotel Guangzhou, responded to this reviewResponded 12 April 2014

Dear siyu w,

Thank you for choosing to stay with us. I am pleased to know that you had a pleasant experience during your recent visit in our hotel and enjoyed the service from our staff. We look forward to welcoming you back very soon and will do our best to ensure your future stays are as enjoyable as this one.

Till then, my best wishes to you!

Warm regards,
Byron Chong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Guangzhou

Address: No.5 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 3,480 Hotels in Guangzhou
Price Range: £208 - £317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Guangzhou 5*
Number of rooms: 344
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