Super location... Good hotel though not 5 Star as shown on a government certificate.
Staff in general are above average for any hotel in China, typically not very interested in talking to guests. One change- I left the safe locker open n morning and when came back in evening money was intact!!. Informed the Guest Relations. Also Concierge and Front Desk better than average for China. However the Guest Relations in Lobby behave more like security.
Stayed for 5 nights and does not make a difference to management at all. First day there were 5 pieces of fruit and never replenished. Same for bath shampoo etc, have to request.
Worst is when the Security took over the hotel for their VIP function. Guests were frisked every time they enter despite protest. Management simply said can't do anything.
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- Also Known As:
- Best Western Guangzhou
- Guangzhou Best Western