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“Old hotel with creepy bugs”
Review of Hotel Canton

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Hotel Canton
Ranked #46 of 3,436 Hotels in Guangzhou
Singapore
Level 6 Contributor
96 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Old hotel with creepy bugs”
Reviewed 12 September 2013

Booked a commercial twin room that came with 2 queen size beds. Great value for money but the hotel is really old. We took a cab from the hotel and was dropped off at basement one. Nobody was there to help us with luggage and we had to take lift to level 2, where the reception is situated. (Level one is restaurant and salon) They do have a driveway at level 2 but it seems only private cars and on call cabs are allowed to drive in. The staff at reception provided very lousy service, only 3 staff for such a big hotel. Again, no bell boy from reception to room. Don't like carpet in the room, caught a few tiny black bugs crawling around but otherwise bed is still acceptable. For us, WIFI was perfect. Upon check out, we were told to go down to basement one, stand along the road side to grab a cab. Not very professional i would say.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fluffyjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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373 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Berlin, Germany
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 September 2013

I stayed in Hotel Canton for three nights on a business trip and was overall very happy with my choice. To summarize, Hotel Canton is a slightly outdated, but very affordable luxury hotel with a great location and English-speaking, attentive staff. I did not have breakfast or used the gym, so I can't comment on that. The only reason I did not give the hotel an "Excellent" is because the Wifi was so slow I could not have a stable Skype conversation and internet failed fully at times. This is a shame because it would be so easy to fix. However, I plan to stay there again on my next trip.

PROs:
- I paid 350 RMB for a single occupancy deluxe room, that was great value for money
- The receptionists spoke proper English
- The location is good for shopping, the subway is about 10 min walk away, and it is strategically well located for potential factory visits in Baiyun
- Good response to service requests (ordered an iron + board which were brought immediately)
- Majestic aura of a (former) luxury hotel
- ATM, mobile phone top-up service, hair saloon, and shops in building. A small groceries shop is just outside (across the street at North exit, on the right of the ramp at the South exit)

CONs:
- WiFi connection is very slow, Skype impossible and internet breaks down fully at times
- At second sight, the facilities are a bit outdated, e.g. the light switches, the shower head (including water pressure which is OK but not great), the entire design is a bit old-fashioned
- No English entertainment channels, only CNN

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank salonikanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 September 2013 via mobile

Great place to stay when in Guangzhou. Just a few walks away from the bargain shopping district Beijing Lu. Breakfast is ok, there' s a lot of choices. The gym area is not so nice, its kinda dark with very few and low en equipments and they close at 10 pm which is kinda too early for me.
I love their Kapok club perks where i use the points i earned to shop in the little store at the ground floor beside the information counter

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank haelana23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
158 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 September 2013

Got an upgrade to a suite-like room and paid only €45 per night. Great value, clean room, perfect bed and located near the main shopping street in Guangzhou with the river only a few taxi minutes away. Recommended.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JasperHofman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua, New Zealand
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2013

We stayed here only the 1 night. The Staff were very helpful. Its close to the Pearl River where we had booked a night tour and was within 5 mins walking. The rooms were spacious and clean
the beds comfy. The only issue was with the shower a plug in the drain blocked it and caused flooding from the base into the bathroom floor the attendant pulled it out and cleaned up the mess, I asked her to leave it out to save further embarassment. We didn't book the breakfast.
Overall a good Hotel.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank flamegrille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballina
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 June 2013 via mobile

My husband and I stayed for one week. This hotel is in a great position close to everything. Breakfast was ok but not great, I think we were a bit late to arrive. Hotel staff very friendly and helpful. We had no trouble booking in or out. Rooms are very clean. The TV viewing in China is terrible but I think every hotel is the same. We will be returning to China again next year and would have no hesitation staying here again.

Stayed June 2013, travelled as a couple
Helpful?
2 Thank KessaBallina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 May 2013

Our group of 20 stayed at the Hotel Canton for 2 nights. The rooms were clean and spacious with comfortable king sized beds. We were impressed with the breakfast spread which had more variety than you can imagine, although you need to be there early to avoid the rush.

There was minimal service in the downstairs bar and it wasn't until one of our group spoke to the manager, that we finally received the meals ordered hours earlier. Lack of English by the staff and Chinese on our part did not help.

The hotel is in a great location - just a few minutes walk to Beijing Road, where there is some great shopping to be had.

The free wifi is a bonus.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeanette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Canton

Property: Hotel Canton
Address: No.374 Beijing Road, Yuexiu District, Guangzhou 510030, China
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Canton 3.5*
Number of rooms: 465
Reservation Options:
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Also Known As:
Canton Hotel Guangzhou

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