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US$178
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Dongfang Hotel(Guangzhou)
Free cancellation until 22/07
US$84
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US$80
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Jianguo Hotel(Guangzhou)
US$82
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Savings alert! 10% below average rates

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US$128
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US$292
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US$236
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Reviews (2,743)
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All reviewshuge lobbybusy hotelamazing hotelbusiness tripupgraded to a suiteexecutive floormetro stationstar hotelenjoyed my staybreakfast buffet ischinese restaurantbusiness hotelcanton fairchinacascadetaojinstarbucks
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9 - 14 of 2,743 reviews
Reviewed 4 weeks ago via mobile

Good service. Friendly staff. Nice ambience. Clean room. Nice view of the city landscape. Breakfast was awesome with variety of choices. Good facilities including a pool. Good location. Quiet room. Family oriented.

Stayed: August 2017, travelled with family
Thank chlee_208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thegardenhotel, Guest Experience Officer at The Garden Hotel Guangzhou, responded to this reviewResponded 4 weeks ago

Dear chlee_208,

Thank you for taking the time out to write such a great review of your recent stay with us at The Garden Hotel, Guangzhou.

We are humbled to know that you were able to enjoy your stay exactly as we have intended for our guests.
Its also great to hear that varieties of choices from our international breakfast buffet available at Cascade Cafe gave you an enjoyable meal experience!

Thank you once again for your encourging words that will certainly motivate us to work harder and deliver even better experiences in the future!

Best regards,

Jimmy
Guest Experience Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This hotel is in a good location, the rooms are very good and the beds are very comfortable, the rooms are a very good size to work in hen on business.
The bathroom facilities are great and shower and bath worked well.
The WiFi sometimes could work better but generally okay most of the time.
The gardens around the hotel are worth a walk around.
The staff are very good and friendly and helpful but I do find some could have better local knowledge.
I have stayed here a number of times now and I do enjoy staying here.
One thing I don't like is the taxi drivers at the hotel can be very arrogant and confrontational and to me this is the only thing that let's this hotel down, but all in all an excellent hotel.

  • Stayed: May 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thegardenhotel, Guest Experience Officer at The Garden Hotel Guangzhou, responded to this reviewResponded 3 weeks ago

Dear Chris M,

Thank you for your time in writing an informative and encouraging review for us at The Garden Hotel, Guangzhou.

We're glad that you found so many positive aspects of our hotel to your liking, and I will certainly be sharing your comments to our management team.

The taxis continue to be an obstacle that we continue to meet resistance in, but have made considerable improvements in. While we will do our utmost to improve on the points which you've outlined in your review, I sincerely hope that we will have a chance to be hosting you once again upon return to Guangzhou.

Thank you once again your time and visit! We hope to be having you again soon during your next trip to Guangzhou!

Best regards,

Jimmy
Guest Experience Officer

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Reviewed 4 weeks ago

The rooms are recently remodeled, the staff are very friendly, and the executive lounge is excellent! Additionally, there are several restaurants nearby and the trains right in front of the hotel can get you to all of the city’s attractions.

Stayed: June 2018, travelled on business
Thank Xintruder62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thegardenhotel, Guest Experience Officer at The Garden Hotel Guangzhou, responded to this reviewResponded 4 weeks ago

Dear Xintruder62,

Thank you for taking the time out to write about your recent stay with us! We're very glad to know that we were able to deliver an awesome experience for this trip.
Your positive feedbacks are a great motivating factor for us to continue what we're doing and improving as well.

We hope we'll continue to have the pleasure of hosting you for your next trip to Guangzhou.

Best regards,

Jimmy
Guest Experience Officer

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Reviewed 4 weeks ago via mobile

Our experience with The Garden was exceptional from pick-up to check-out!
The hotel representative came to meet us at the door of the plane! He accompanied us through the passport check, luggage collect, money change and SIM card purchase. La cerise sur le gateau was the luxurious limousine that awaited to take us to the hotel!

We booked a premier room with breakfast. As we are Muslim and fasting, we asked to exchange the breakfast with a dinner, and the request was approved with kindness immediately.

Dinner was very good. We did not try lots of options with meat (because not halal) but there was enough vegetarian and seafood options to eat well and enjoy your dinner.

The hotel design seems to be insignificant and neglected from the outside, but gives the surprise once you are inside. We were pleased to discover the different mural paintings, hidden gardens, waterfalls and fountains.

After checking out, we had the sad experience to miss our train. We booked a train for the next day and went back to the hotel without hesitation. It was actually a pleasure to enjoy the hotel facilities for one more night!

Again, we were gratified by our wonderful receptionist Kitty, by being upgraded to a suite in the higher floors!

Thank you Kitty and all the garden staff for making our stay enjoyable and memorable!

Stayed: June 2018, travelled with family
Thank khaoula h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thegardenhotel, Guest Experience Officer at The Garden Hotel Guangzhou, responded to this reviewResponded 4 weeks ago

Dear khaoula h,


We appreciate that you've taken time out of your schedule to share some insight about your stay experience with us which will most certainly be shared with relevant departments. We are happy to hear that you enjoyed your stay with us from the very moment you reach Guangzhou and our huge varieties from our dinner menu was able to satisfy your need.
Your praises for Kitty from the Guest Services Team will be delighted to hear such great compliments from you!

Im so sorry to hear that you've missed your train back and it was our greatest pleasure to give you an extra comfortable extension stay to make up for the misfortune!

We hope that we'll have the chance of hosting you at our hotel again for your future visits to Guangzhou.
Thank you for your support, and once again, please accept our sincere appreciation for sharing your experience.

Best regards,

Jimmy
Guest Experience Officer

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Reviewed 5 weeks ago

I have stayed more then 10 years at the Garden Hotel and I really like to come back there every time, its a GREAT Hotel and now they even have a Hot Tub by the pool to relax in!
My best recommendations to the Garden Hotel.

  • Stayed: June 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Per911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thegardenhotel, Guest Experience Officer at The Garden Hotel Guangzhou, responded to this reviewResponded 4 weeks ago

Dear Per911,

Thank you for your time in posting a brief yet informative review for us at The Garden Hotel, Guangzhou.

Its always great to have you back as one of our loyal guest here and it was our great pleasure to have you everytime!
We are delighted to hear that your recent stay with us was a great one and you enjoyed the relaxing hot tub by the pool.

Thank you once again for your positive yet encouraging feedback and we sincerely appreciate your recommendation of our hotel.

We do hope that we'll be hosting you again for your future visits to Guangzhou!

Yours Sincerely,

Jimmy
Guest Experience Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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